Forum Replies Created
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AuthorPosts
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February 27, 2017 at 10:49 pm in reply to: Enfold page dimensions just changed without provocation! #752584
Hey jancecile,
We need to take a closer look at this issue. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Glad the issue is resolved!
If you like to use the mega menu please update the theme to v 4.0 and check it out :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayFebruary 27, 2017 at 9:27 pm in reply to: HELP ASAP – I added some code that has taken down my site! #752518Hi,
As Basilis suggested earlier you should be able to easily change the date format from Settings > General

The admin login details is not working for me to check it for you.
Please try again and let us know.
Best regards,
VinayHey tsands84,
Sorry for the delayed response. It’s not clear what you like to achieve Would you mind providing a precise link showing a similar feature or menu online? or upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHi,
You need to have the latest php version for all features to work correctly. When i checked your site the theme options page looks strange to me. It appears that some scripts are not running correctly hence you are facing this issue please see screenshot below.

Please contact your hosting company and upgrade the php version and we have released a new theme update v 4.0 please make sure to update theme as well that should fix the issue for you :)
Best regards,
VinayHi,
The site looks good on my end.

You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
VinayFebruary 27, 2017 at 8:35 pm in reply to: Swap Background Image on Fullscreen Slider on Mobile #752466Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey JoeLovell,
By default the search options appears next to the hamburger menu. If you like to show the search option when the menu is open you need to use jQuery. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayFebruary 27, 2017 at 12:05 pm in reply to: Form placeholder and input style in widget sidebar #752234Hey!
The below code should work in normal case as in without any modification. But here only the text becomes upper case but no changes to the placeholder text color takes effect. This is due to custom code added to the theme or a plugin may be overwriting the styles.
For testing purpose please remove all the custom code and clear the cache and try the below code in quick css and let us know.
.mc4wp-form-fields ::-webkit-input-placeholder { color: #000!important; text-transform: uppercase; } .mc4wp-form-fields :-moz-placeholder { /* older Firefox*/ color: #000!important; text-transform: uppercase; } .mc4wp-form-fields ::-moz-placeholder { /* Firefox 19+ */ color: #000!important text-transform: uppercase; } .mc4wp-form-fields :-ms-input-placeholder { color: #000!important; text-transform: uppercase; }Cheers!
VinayHey madmanbean,
All purchase is managed by themeforest. Please check the date of purchase in your emails and compare it in your download list on the themeforest site. I’m afraid there is no other way to find out however you can try contacting the themeforest support to see if they have a different approach to this.
Best regards,
VinayHey Underkult,
SEO is a deep topic and what you are trying to achieve may need some modifications which are out of our support scope.
You can try using a SEO plugin like SEO https://wordpress.org/plugins/wordpress-seo/ if that does not help you may need to hire a freelancer to do this.
Best regards,
VinayFebruary 27, 2017 at 9:32 am in reply to: adding hr line under the logo (in 'logo centered, menu below' header layout) #752202Hi,
Thank you for sharing the screenshot it really helps :)
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.logo img { padding-bottom: 20px; margin-bottom: 20px; border-bottom: 2px solid #000!important; }Best regards,
VinayFebruary 27, 2017 at 8:57 am in reply to: Create internal link from menu to anchor in the home page #752195Hi,
You are correct! One page menu will not work when you are on other pages. In this case you are going to have to create 2 different menus on menu for just one page and the other for internal pages.
Please refer tot he below tickets for step by step instruction
One page menu – https://kriesi.at/support/topic/anchor-links-4/#post-731865
Different menu for internal pages – https://kriesi.at/support/topic/startup-business-demo-import/#post-736264Best regards,
VinayHey xavierphilippe,
To add your own icons please refer to this link http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
Best regards,
VinayHi,
It is not clear what exactly you are trying to achieve. I’m assuming you like to add an extra menu or a different menu on some pages?
You can use the fullwidth menu element available in the advanced layout builder or refer to these post to create different menus https://kriesi.at/support/topic/startup-business-demo-import/#post-736264
Best regards,
VinayHi,
We are sorry for the delayed response, please be assured we are happy to help you :)
1. I believe you are referring to the services page image which looks a bit stretched? It appears the image is not big enough or it’s a square image which you are trying to fit in a rectangle space hence it appears skewed. For testing purpose please try a different image which is rectangle and large in size.
2. This could be due to low memory issue or a plugin conflict. Please increase the memory limit and check.
To increase the wordpress memory limit please access wp-config.php file and add the below linedefine('WP_MEMORY_LIMIT', '256M');For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.If that does not work try to deactivate all plugins and check again.
3. You can add multiple mail receipts separated by a , followed by space as shown in the below format.
(Email address hidden if logged out) , (Email address hidden if logged out)4. If your contact form is not work please try these steps http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
If you still have any issue please get back to us with wordpress login credentials and in future please create new tickets for different issue that are not related so it is easy for us to keep the focus on main topic and provide you with quicker solution.
Best regards,
VinayFebruary 27, 2017 at 7:29 am in reply to: Frontpage using 3 Blogs with diffrent Categories After going to page two #752173Hi,
As I understand you want 2 blog post from 2 different categories(screenshot attached below) to be displayed on all pages when clicked on pagination but in 2 page of the posts it is not appearing correct?

Unfortunately there is no easy way to display this using the current technique as the pages are created dynamically and only the blog post appears.
To achieve this you need to create a new page and have the 2 post you like on top. Below the 2 post you can display the rest of the post using ajax so the page don’t refresh when new blog posts are displayed.
You can give this plugin a try https://wordpress.org/plugins/content-views-query-and-display-post-page/
Best regards,
Vinay-
This reply was modified 8 years, 11 months ago by
Vinay.
Hi,
Thank you for sharing your solution. I’m glad this will also help others :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
I checked the link you provided. The site looks very nice but It’s not clear what rows are you referring to. If you still have any issue please open a new ticket (so we can keep the focus on the main topic) and upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHi,
Glad the issue is sorted! The code you have posted is well written.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayFebruary 26, 2017 at 4:48 pm in reply to: Different body backgrounds for each page without plugin ? #751975Hi,
Using several page ID at the same time will make all the page background the same. Please use the code suggested above to make it work as intended.
Best regards,
VinayHi,
I’m sorry to hear about your loss.
Glad we could help you with this issue! Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)
Best regards,
VinayFebruary 26, 2017 at 4:43 pm in reply to: Contact form 7 & Enfold contact form: identical styling #751971Hi,
All the css code used is available in this thread. What is OP?
If you still have any issue please share the link to the page here so we can inspect the element and help you better :)
Best regards,
VinayHi,
I have added the code in media query to affect only on mobile scree and confirm that the code works fine. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayFebruary 26, 2017 at 4:35 pm in reply to: Form placeholder and input style in widget sidebar #751963Hi!
I have added the code to Quick CSS please clear the cache to view changes. Please see screenshot attached.

Best regards,
VinayHi,
I do not see any scrollbar for the menu items.

To center align menu items please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-widht:767px) { #socket .sub_menu_socket li { float: none!important; } #socket .menu { text-align: center; } }It should look similar to

Best regards,
Vinay-
This reply was modified 8 years, 11 months ago by
Vinay.
February 26, 2017 at 5:08 am in reply to: Form placeholder and input style in widget sidebar #751877Hi,
1. To change the input color on homepage to white
#top .main_color .avia-builder-el-22 .input-text, #top .main_color .avia-builder-el-22 input[type='text'], #top .main_color .avia-builder-el-22 input[type='input'], #top .main_color .avia-builder-el-22 input[type='password'], #top .main_color .avia-builder-el-22 input[type='email'], #top .main_color .avia-builder-el-22 input[type='number'], #top .main_color .avia-builder-el-22 input[type='url'], #top .main_color .avia-builder-el-22 input[type='tel'], #top .main_color .avia-builder-el-22 input[type='search'], #top .main_color .avia-builder-el-22 textarea, #top .main_color .avia-builder-el-22 select { color:#FFF!important; }2. The input text color is alread #333. If you do not see that it is #333 please hard refresh the page a few times.
Let us know if you have more question.
Best regards,
VinayHi,
I’m unable to check for the issue you have mentioned above as I do not have login credentials. Please provide the required credentials so I can take a look at the issue. If possible please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHi,
We have edited your test page and added a code inside the shortcode provided. The code shows fine in the front end. You cannot add code in text editor directly as it is processed by default.
Please review the test page :)

Best regards,
Vinay-
This reply was modified 8 years, 11 months ago by
Vinay.
February 24, 2017 at 10:59 pm in reply to: remove margins from left and right side of pages and posts #751636Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.responsive #main .container { max-width: 100%!important; } #main .container { padding: 0 !important; }Best regards,
Vinay -
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