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Viewing 30 posts - 3,511 through 3,540 (of 10,428 total)
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  • in reply to: Enfold page dimensions just changed without provocation! #752584

    Hey jancecile,

    We need to take a closer look at this issue. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Mega Menu columns not working #752535

    Hi,

    Glad the issue is resolved!
    If you like to use the mega menu please update the theme to v 4.0 and check it out :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: HELP ASAP – I added some code that has taken down my site! #752518

    Hi,

    As Basilis suggested earlier you should be able to easily change the date format from Settings > General

    The admin login details is not working for me to check it for you.

    Please try again and let us know.

    Best regards,
    Vinay

    in reply to: Sort Restaurant Menu Items #752504

    Hey tsands84,

    Sorry for the delayed response. It’s not clear what you like to achieve Would you mind providing a precise link showing a similar feature or menu online? or upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    in reply to: Enfold theme edit page seems corrupt #752501

    Hi,

    You need to have the latest php version for all features to work correctly. When i checked your site the theme options page looks strange to me. It appears that some scripts are not running correctly hence you are facing this issue please see screenshot below.

    Please contact your hosting company and upgrade the php version and we have released a new theme update v 4.0 please make sure to update theme as well that should fix the issue for you :)

    Best regards,
    Vinay

    in reply to: Upload font from fontello #752473

    Hi,

    The site looks good on my end.

    You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Swap Background Image on Fullscreen Slider on Mobile #752466

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Adding search as burger menu item #752244

    Hey JoeLovell,

    By default the search options appears next to the hamburger menu. If you like to show the search option when the menu is open you need to use jQuery. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Form placeholder and input style in widget sidebar #752234

    Hey!

    The below code should work in normal case as in without any modification. But here only the text becomes upper case but no changes to the placeholder text color takes effect. This is due to custom code added to the theme or a plugin may be overwriting the styles.

    For testing purpose please remove all the custom code and clear the cache and try the below code in quick css and let us know.

    .mc4wp-form-fields ::-webkit-input-placeholder {
     color: #000!important;
     text-transform: uppercase;
     }
    .mc4wp-form-fields :-moz-placeholder { /* older Firefox*/
     color: #000!important;
     text-transform: uppercase;
    }
    .mc4wp-form-fields ::-moz-placeholder { /* Firefox 19+ */ 
     color: #000!important 
     text-transform: uppercase;
    } 
    .mc4wp-form-fields :-ms-input-placeholder { 
     color: #000!important;
     text-transform: uppercase;
    }

    Cheers!
    Vinay

    in reply to: Purchase code allocation #752210

    Hey madmanbean,

    All purchase is managed by themeforest. Please check the date of purchase in your emails and compare it in your download list on the themeforest site. I’m afraid there is no other way to find out however you can try contacting the themeforest support to see if they have a different approach to this.

    Best regards,
    Vinay

    in reply to: Problem with SEO of portfolio item ! #752207

    Hey Underkult,

    SEO is a deep topic and what you are trying to achieve may need some modifications which are out of our support scope.

    You can try using a SEO plugin like SEO https://wordpress.org/plugins/wordpress-seo/ if that does not help you may need to hire a freelancer to do this.

    Best regards,
    Vinay

    Hi,

    Thank you for sharing the screenshot it really helps :)

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .logo img {
        padding-bottom: 20px;
        margin-bottom: 20px;
        border-bottom: 2px solid #000!important;
    }
    

    Best regards,
    Vinay

    in reply to: Create internal link from menu to anchor in the home page #752195

    Hi,

    You are correct! One page menu will not work when you are on other pages. In this case you are going to have to create 2 different menus on menu for just one page and the other for internal pages.

    Please refer tot he below tickets for step by step instruction
    One page menu – https://kriesi.at/support/topic/anchor-links-4/#post-731865
    Different menu for internal pages – https://kriesi.at/support/topic/startup-business-demo-import/#post-736264

    Best regards,
    Vinay

    in reply to: strava icon #752194

    Hey xavierphilippe,

    To add your own icons please refer to this link http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

    Best regards,
    Vinay

    in reply to: Menu Location Error #752193

    Hi,

    It is not clear what exactly you are trying to achieve. I’m assuming you like to add an extra menu or a different menu on some pages?

    You can use the fullwidth menu element available in the advanced layout builder or refer to these post to create different menus https://kriesi.at/support/topic/startup-business-demo-import/#post-736264

    Best regards,
    Vinay

    in reply to: Hotspot Image Stretch #752176

    Hi,

    We are sorry for the delayed response, please be assured we are happy to help you :)

    1. I believe you are referring to the services page image which looks a bit stretched? It appears the image is not big enough or it’s a square image which you are trying to fit in a rectangle space hence it appears skewed. For testing purpose please try a different image which is rectangle and large in size.

    2. This could be due to low memory issue or a plugin conflict. Please increase the memory limit and check.
    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If that does not work try to deactivate all plugins and check again.

    3. You can add multiple mail receipts separated by a , followed by space as shown in the below format.

     (Email address hidden if logged out) ,  (Email address hidden if logged out) 

    4. If your contact form is not work please try these steps http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    If you still have any issue please get back to us with wordpress login credentials and in future please create new tickets for different issue that are not related so it is easy for us to keep the focus on main topic and provide you with quicker solution.

    Best regards,
    Vinay

    Hi,

    As I understand you want 2 blog post from 2 different categories(screenshot attached below) to be displayed on all pages when clicked on pagination but in 2 page of the posts it is not appearing correct?

    Unfortunately there is no easy way to display this using the current technique as the pages are created dynamically and only the blog post appears.

    To achieve this you need to create a new page and have the 2 post you like on top. Below the 2 post you can display the rest of the post using ajax so the page don’t refresh when new blog posts are displayed.

    You can give this plugin a try https://wordpress.org/plugins/content-views-query-and-display-post-page/

    Best regards,
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    in reply to: Best way to insert Adsense Code into Enfold #752170

    Hi,

    Thank you for sharing your solution. I’m glad this will also help others :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: resizing space between columns #752162

    Hi,

    I checked the link you provided. The site looks very nice but It’s not clear what rows are you referring to. If you still have any issue please open a new ticket (so we can keep the focus on the main topic) and upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    in reply to: Change color of Accordion sorting tag line #751979

    Hi,

    Glad the issue is sorted! The code you have posted is well written.
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Different body backgrounds for each page without plugin ? #751975

    Hi,

    Using several page ID at the same time will make all the page background the same. Please use the code suggested above to make it work as intended.

    Best regards,
    Vinay

    in reply to: Code to move caption #751973

    Hi,

    I’m sorry to hear about your loss.

    Glad we could help you with this issue! Please take a moment to review our theme and show your support https://themeforest.net/downloads

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Contact form 7 & Enfold contact form: identical styling #751971

    Hi,

    All the css code used is available in this thread. What is OP?

    If you still have any issue please share the link to the page here so we can inspect the element and help you better :)

    Best regards,
    Vinay

    in reply to: Centered Footer Menu Disappears On Mobile View? #751969

    Hi,

    I have added the code in media query to affect only on mobile scree and confirm that the code works fine. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Form placeholder and input style in widget sidebar #751963

    Hi!

    I have added the code to Quick CSS please clear the cache to view changes. Please see screenshot attached.

    Best regards,
    Vinay

    in reply to: Centered Footer Menu Disappears On Mobile View? #751936

    Hi,

    I do not see any scrollbar for the menu items.

    To center align menu items please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    @media only screen and (max-widht:767px) {
    	#socket .sub_menu_socket li {
    	        float: none!important;
    	}
    	#socket .menu {
    	    text-align: center;
    	}
    }
    

    It should look similar to

    Best regards,
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    in reply to: Form placeholder and input style in widget sidebar #751877

    Hi,

    1. To change the input color on homepage to white

    #top .main_color .avia-builder-el-22 .input-text,
    #top .main_color .avia-builder-el-22 input[type='text'],
    #top .main_color .avia-builder-el-22 input[type='input'],
    #top .main_color .avia-builder-el-22 input[type='password'],
    #top .main_color .avia-builder-el-22 input[type='email'],
    #top .main_color .avia-builder-el-22 input[type='number'],
    #top .main_color .avia-builder-el-22 input[type='url'],
    #top .main_color .avia-builder-el-22 input[type='tel'],
    #top .main_color .avia-builder-el-22 input[type='search'],
    #top .main_color .avia-builder-el-22 textarea,
    #top .main_color .avia-builder-el-22 select {
        color:#FFF!important;
    }

    2. The input text color is alread #333. If you do not see that it is #333 please hard refresh the page a few times.

    Let us know if you have more question.

    Best regards,
    Vinay

    in reply to: Hiding content unless user is logged in #751726

    Hi,

    I’m unable to check for the issue you have mentioned above as I do not have login credentials. Please provide the required credentials so I can take a look at the issue. If possible please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    in reply to: code gets interpreted instead of displayed #751720

    Hi,

    We have edited your test page and added a code inside the shortcode provided. The code shows fine in the front end. You cannot add code in text editor directly as it is processed by default.

    Please review the test page :)

    Best regards,
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    in reply to: remove margins from left and right side of pages and posts #751636

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .responsive #main .container {
        max-width: 100%!important;
    }
    
    #main .container {
    	padding: 0 !important;
    }
    

    Best regards,
    Vinay

Viewing 30 posts - 3,511 through 3,540 (of 10,428 total)