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Viewing 30 posts - 3,181 through 3,210 (of 10,428 total)
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  • in reply to: Mailchimp subscriber pop signup does not work #766545

    Hey Jack,

    Please avoid creating duplicate tickets it will help us give you faster resolution.
    We have replied to your other ticket and closing this :)

    Best regards,
    Vinay

    in reply to: Mailchimp Pop-up & mailchimp widget #766543

    Hi,

    You can try pasting the code in a codeblock element but i doubt that will work.

    To add a mailchimp pop-up using enfold theme it’s very easy.

    First link your mailchimp account from Enfold > Newsletter in the theme options.

    1. Create a new page with your content inside it and hide the header and footer from the sidebar options.
    2. Add a button element on the any page where you want the user to click and open the pop-up.
    3. Copy the new page with mailchimp URL and add ?iframe=true to the end of the link in button element settings.

    Best regards,
    Vinay

    • This reply was modified 8 years, 10 months ago by Vinay.
    in reply to: Hiding sub categories from portfolio #766521

    Hey!

    As i understand you like the “All” filter to appear correct?

    Please remove the below lines in the code provided to show the “All” filter menu.

    
    .sort_by_cat a:nth-child(1),
    .sort_by_cat a:nth-child(1) + .text-sep,

    Regards,
    Vinay

    in reply to: Error message when updating. #766518

    Hey!

    That’s great you are able to upload/update the child theme. Please feel free to let us know should you need further assistance.

    Regards,
    Vinay

    in reply to: Hiding sub categories from portfolio #766397

    Hi,

    To hide the sub categories filter menu items please use the below css

    Please note the nth-child number of the catogery you like to add need to be added in css.

    If you like to target the sub cats only on a specific page please use the page id class :)

    .sort_by_cat a:nth-child(1),
    .sort_by_cat a:nth-child(1) + .text-sep,
    .sort_by_cat a:nth-child(3),
    .sort_by_cat a:nth-child(3) + .text-sep
    
     {
    	display:none!important;
    }

    Best regards,
    Vinay

    • This reply was modified 8 years, 10 months ago by Vinay.
    in reply to: Error message when updating. #766393

    Hi,

    We do not have the site URL to access the admin page. If you are still getting an error while trying to upload the child theme using the wordpress dashboard please upload the child theme via FTP to the themes folder.

    Best regards,
    Vinay

    in reply to: Image Size Similarity #766392

    Hi,

    Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Give the images you like to target a class name “img-same-size”

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .img-same-size {
    max-width: 300px;
    min-width: 100%!important;
    }
    

    Let us know if you still have any issue, we are happy to help :)

    Best regards,
    Vinay

    in reply to: Blank Admin screen after 4.0 update #766390

    Hi,

    Since it is not possible to access your admin page and we suspect a plugin conflict. Let’s first check for this issue.

    1. Please login to FTP and access the wp-content folder.
    2. Rename the plugins and mu-plugins folder to plugins-old and mu-plugins-old.

    Try to access the admin page and make sure to clear the cache by hitting the refresh button a few times.

    This should resolve the issue if it is a plugin conflict.

    Once you are able to access the admin page try to activate or better re-install the plugins again.

    Best regards,
    Vinay

    in reply to: code gets interpreted instead of displayed #766389

    Hi,

    Sorry for the delay, to display the code block element in a accordion element please enable the debug mode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    1. Create a new page and copy the shortcode of the code block element.
    2. Paste the shortcode in the accordion tab in text mode.

    Please view the test page in private :)

    Feel free to let us know if you have any question.

    Best regards,
    Vinay

    in reply to: Sidebar: How to change the size/width or the font size? #763991

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Adding custom css class but doesn't appear #763990

    Hi,

    Please elaborate what error message you get? Make sure the code in the functions.php is added in the right place as mentioned in the docs: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    If you still have any issue please try using a child theme and add the code in the child themes functions.php file. That should work without any issue for you :)

    If the issue persist after installing child theme please feel free to create a new ticket and provide us the login details so we can take a look at it.

    Best regards,
    Vinay

    in reply to: Can I change the mobile menu button from icon to text? #763196

    Hi,

    To get the menu icons and menu text please use the code Basilis gave earlier.

    To change the font style please add the font-family property to the css code. For more info please check https://css-tricks.com/almanac/properties/f/font-family/

    Best regards,
    Vinay

    in reply to: Center align two buttons on the same row #763194

    Hi,

    To make both the buttons same width please give the buttons a custom css class name “same-width” and use the css rule min width to give them both a minimum width.

    To enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    
    .same-width {
    min-width:220px;
    }

    Adjust the min width value as required.

    Best regards,
    Vinay

    in reply to: Logo and menu positioning on scroll #763190

    Hi,

    I’m not sure why it’s not working for you. But when we test the code in the editor it does affects the menu and the logo position in the mobile view.

    It may not be working for you because of caching issue. Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Disable any caching plugins if they are active to preview changes.

    Best regards,
    Vinay

    in reply to: Center align two buttons on the same row #762552

    Hi,

    The code provided earlier does not affect the display property please use this css to display elements only on mobile or desktop

    http://pastebin.com/raw/UyMiZgsa

    It may be a cashing issue with the min width please deactivate any caching plugins and hardrefresh the page a few times to empty browser cache to preview new changes.

    Best regards,
    Vinay

    in reply to: code gets interpreted instead of displayed #762401

    Hi,

    Sorry for the late reply.

    Please use the codeblock element to insert html or other code.

    Code Block can do 2 things.

    1. Display the code as is.
    2. Run the code and display the result.

    I have once again checked for any issue with the code block on your site and confirm that code block element is working fine both in frontend and backend as intended.

    Best regards,
    Vinay

    Please note you are using < s > i’m not sure if that’s supported. please use proper html syntax.

    • This reply was modified 8 years, 10 months ago by Vinay.
    in reply to: Issue Saving Custom Link on Menu #761240

    Hi,

    Glad you found a workaround, please feel free to get back to us if you need any further assistance.

    Best regards,
    Vinay

    in reply to: Icon Title #761237

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Main Menu > Sub Menu Dotted Separator #761233

    Hi,

    Menu item separator can be enabled from Header > Header layout > Separator between menu items

    Let us know if you have more questions.

    Best regards,
    Vinay

    in reply to: Layerslider Automatic Update #761230

    Hey xansdesign,

    The latest version of the layer slider 6 is bundled with Enfold version 4.0
    To make sure you have the latest version please go to Enfold > Theme Update

    If you do not see an update option go to Dashboard > Update and check for update manually.

    If that does not help to update to the latest version via ftp follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Vinay

    in reply to: Horizontal Positioning/Alignment of Logo and Menu #759771

    Hi,
    Glad its sorted for you :)
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Bad News #759769

    Hey Giorgio Bahnik,

    It’s not clear what you are trying to explain. If your support is getting over you can extend the support by going to the theme page and clixk on the support options.

    Let us know if you need any further help :)

    Best regards,
    Vinayk

    in reply to: Can I change the mobile menu button from icon to text? #759669

    Hi,

    We have tested the below code and it works fine! Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
    NOTE: Remove any related codes added for the same issue to avoid conflict.

    #advanced_menu_toggle:before {
    content: 'Menu' !important;
    font-size: 24px !important;
    left: 10px;
    position: absolute;
    top: 0px;
    }
    #advanced_menu_toggle {
    	border:none!important;
    }
    

    You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Placing 3 buttons side by side #759666

    Hi,

    Please refresh the page a few times to preview the changes.
    We added a class name “btn-center” to the signup button and custom css.

    Hope this helps :)

    Best regards,
    Vinay

    in reply to: Tab Section #759372

    Hi,

    Thank you for sharing the screenshot, The tabs looks good on my end (screenshot attached). You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: WP Rocket compatibility #759215

    Hey Lucy Beer!

    Thank you for reaching out to us :) We have forwarded your message to Kriesi please await his response.

    Best regards,
    Vinay

    in reply to: Can we extend the left sidebar to the top? #759210

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Logo #759208

    Hi,

    The logo looks good on my end on all pages. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Google Maps #759206

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top #after_full_slider_1 .container {
    	max-width: 100vw!important;
    	padding:0;
    }
    #top #after_full_slider_1 .container .content {
    	padding:0;
    }
    

    Best regards,
    Vinay

    in reply to: Opt In Forms #759204

    Hi,

    The opt in form you see in the below screenshot is part of the theme demo.

    Hope I answered your questions, if you have more question we are happy to help :)

    Best regards,
    Vinay

Viewing 30 posts - 3,181 through 3,210 (of 10,428 total)