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Hi,
Please take a look at this step by step video to install the theme.
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/WordPress is not showing up on your site before installing the theme you need to install WordPress.
https://www.google.co.in/search?q=installing+wordpress&source=lnms&tbm=vid&sa=X&ved=0ahUKEwjXnvKi3orVAhWLtY8KHSs8D54Q_AUICigB&biw=1536&bih=736For further technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldScroll to the bottom of the page to open a new ticket.
Best regards,
VinayHi,
Is it that when you click on “Update theme” in the theme options the time to update takes a long time?
This is not a theme related issue but updates depend on may factors like the internet speed and server settings and also if the server from which you receive the update is busy it may take longer than usual.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
It may be a caching issue, please purge cache in the plugin settings then clear cache in the local browser and try to load the page again.
Best regards,
VinayHey Wolf,
Have you tried to clear the cache and load the page again? Please check the link in private it might be helpful to you.
Best regards,
VinayHi,
IE has very limited support and a lot of modern web functionalities do not work in IE.
Let us know if there is anything else we can help you with.Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
I’m unable to preview the image with instructions. If you still have any issue please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Logo center menu should work like before in 4.1 please clear cache, If you still have an issue please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu ul:first-child { width: auto; }Best regards,
VinayHi,
Hi @norwestarch, I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
VinayHey ccyran,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#scroll-top-link{ width:25px; height:25px; } #scroll-top-link:before{ top:-13px; right:8px; position:absolute; }Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey ccyran,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.avia-post-nav { display:none; }Best regards,
VinayHey Chris,
Theme license is provided and managed by Themeforest. Theme authors do not have access to license management I’m sorry to say that we can’t help you to transfer the license.
Please check FAQ https://themeforest.net/licenses/faq#license-transferable-a and also you can try to contact themeforest support team: http://support.envato.com/
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey gentlemansgazette,
Enfold 4.1 is a major update and some class in the menu and header has been updated. Was there any custom modifications made to the theme or may be some custom CSS added to the header? Then this wont work anymore as some CSS class have been changed.
If not please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHey navindesigns,
The image is scaled proportionately to fit the browser width. You can crop the image to be more towards a rectangle than a square and try it out however a similar effect can also be achieve using CSS (screenshot attached) please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#full_slider_1 .avia-slideshow-inner, .caption_fullwidth { max-height:300px; }Best regards,
VinayHi!
We are here to help you, in order to avoid a mix up of issues from other users. we request you to open a new ticket under Enfold sub forum and provide your admin logins in private content field and explain the issue if possible upload a screenshot to imgur.com and share the link in the ticket so we can take a closer look at the issue.
Cheers!
VinayHi,
I agree with you a centered menu is a great option. We are working on introducing new options and features to the theme :)
Best regards,
VinayHey spottydog63,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu ul:first-child { width: auto; }Best regards,
VinayHi,
To make a page full width while keeping the sidebar please use the below code.
This code will work only for the example page. In order to target an individual page please use the unique page id class name. To find out the page id class name for a WordPress page right click and inspect the body tag..responsive .page-id-1260 .container { max-width: 100%!important; padding: 0 25px!important; }Best regards,
VinayHi,
To hide the fixed background image of the color section in the mobile device please use the unique ID of the section. We have provided the example code below.
@media only screen and (max-width: 989px) { #unique_id { background-image: none !important; } }Best regards,
VinayHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
As I understand you would like the icons to show up on the right side of the text similar to the image below, correct?
To do so we have added the below css code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
/* Sidebar icons */ #top .sidebar .custom_widget_text { padding-right: 30px!important; } #top .sidebar .av_font_icon.avia-icon-pos-right { position: absolute; right: 0; }Best regards,
VinayHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
The code works on my installation please change the value between 100 to 200 to see the visible changes. If you have any caching plug-in purge the cache and empty the browser cache and try again the code should work. If you still have any issue let us know.
Best regards,
VinayHi,
Sorry for the delay and thank you for the credentials.
I was able to re-produce this issue on my installation and work on it.
Add this code to functions.php file https://pastebin.com/raw/GWUpvur5
Adjust the offset value 100 in the below line to suit your site.
scrollTop: target.offset().top - 100Best regards,
Vinay
