Page 975 – Support | Kriesi.at – Premium WordPress Themes

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February 26, 2018 at 9:44 am in reply to: Layer Slider server error #917711

Victoria
Inactive Moderator

Hi Steamed,

You gave us just the WordPress dashboard access and not the FTP, so we cannot check the log. We cannot diagnose the error like this. Can you give us the cpanel access in private?

Best regards,
Victoria

February 26, 2018 at 9:40 am in reply to: Product Page Woocommerce layout and background #917708
Victoria
Inactive Moderator
Hey Darren,

Transparency header is meant for pages with sliders or graphics on top. It will not work for product pages, since it drags the main container to the top of the page and you already have content there that should be visible and not under the menu.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_transparency #top.product-template-default.single-product  #main {
    padding-top: 148px !important;
}
.html_header_transparency #top.product-template-default.single-product #header {
  background-color: #000;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2018 at 9:33 am in reply to: Big table results in avia code not getting rendered correctly, fragments of avia #917704

Victoria
Inactive Moderator

Hi dirk,

The page content does not render at all on my side on the test page. It looks like some character is breaking the rendering. Did you just copy the shortcodes from the other page?

Best regards,
Victoria

February 26, 2018 at 9:22 am in reply to: Stripe payment not working since the last update #917699

Victoria
Inactive Moderator

Hi Sinisa,

You can upload screenshots to Dropbox or http://screenshot.co/ and share the link here.

Best regards,
Victoria

February 26, 2018 at 9:21 am in reply to: Layout for "Tag Archive" #917697

Victoria
Inactive Moderator

Hi Joanna,

You can try this solution here, from the first post

How to change category, tag, archive, etc pages to look like avia masonry grid?

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2018 at 9:17 am in reply to: Contact form, cyrillic symbols issue #917696

Victoria
Inactive Moderator

Hi Pelykhan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you please remove the apostrophe from the word Ім’я and test the form?

Best regards,
Victoria

February 26, 2018 at 9:14 am in reply to: How do I align both the logo and the menu to the left? #917695
Victoria
Inactive Moderator
Hi leekiya,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
      right: auto;
      left: 150px;
  }
}
```
The search and the burger are in the same container and so it might be tough to get just the search to the right.

If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2018 at 9:08 am in reply to: Trying to get property of non-object #917693

Victoria
Inactive Moderator

Hi boogieboa,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 26, 2018 at 9:08 am in reply to: Need HELP with mobile header #917692
Victoria
Inactive Moderator
Hi zohar2014,

Please use this code instead.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #header .widget {
    left: 60%;
    margin-right: 15px;
    top: 7px;
    position: absolute;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2018 at 9:03 am in reply to: Latest theme update – Color Section – background video fails #917691

Victoria
Inactive Moderator

Hi kpenner36,

Hm, I cannot reproduce in Chrome emulator. I’ll ask my colleagues to have a look.

Best regards,
Victoria

February 26, 2018 at 8:59 am in reply to: Tracking Outbound Links With Google Analytics on Enfold With Script In Footer #917689

Victoria
Inactive Moderator

Hey Jon,

Than you for sharing!

Best regards,
Victoria

February 26, 2018 at 8:57 am in reply to: Update crashed the site #917686

Victoria
Inactive Moderator

Hi semargl,

Glad it is working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 26, 2018 at 8:55 am in reply to: Search Menu on Mobile not appearing #917685

Victoria
Inactive Moderator

Hi Adam,

It is up to you. Some websites show search on mobile and some don’t. I think it should be there. But it is easier to do it with the new versions of Enfold.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2018 at 4:18 am in reply to: Text block not centered on mobile #917654

Victoria
Inactive Moderator

Hi cipriana,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 25, 2018 at 4:28 pm in reply to: Text block not centered on mobile #917437

Victoria
Inactive Moderator

Hi cipriana,

If you put the code in Quick css, it will not be lost.

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2018 at 4:27 pm in reply to: Issues on upgrading to Enfold 4.2.4. #917435

Victoria
Inactive Moderator

Hey Carsten,

Here is a thread for you to consider
https://kriesi.at/support/topic/theme-update-issue-error-with-the-update-to-4-2-4-the-headline-rotator-stops/

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2018 at 4:25 pm in reply to: Short code for Visual Artist theme #917434

Victoria
Inactive Moderator

Hey info224,

Can you point us to the page that you want to make a copy of?

Best regards,
Victoria

February 25, 2018 at 4:24 pm in reply to: Where to place additional coding #917433

Victoria
Inactive Moderator

Hi info224,

So, you should be. You should have the child theme for this kind of modifications.

Best regards,
Victoria

February 25, 2018 at 4:23 pm in reply to: Demo Import #917432

Victoria
Inactive Moderator

Hi Micronaehrstoffcoach,

No, we did not. Can you please post it in the private box below?

Best regards,
Victoria

February 25, 2018 at 4:22 pm in reply to: Contact form, cyrillic symbols issue #917431

Victoria
Inactive Moderator

Hi Pelykhan,

Can you share FTP access in private?

Best regards,
Victoria

February 25, 2018 at 4:21 pm in reply to: How to remove top arrows in Section Bottom Border Styling #917430

Victoria
Inactive Moderator

Hi Gardenvale,

The top one can be removed in the previous section.

Best regards,
Victoria

February 25, 2018 at 4:20 pm in reply to: Customize Mobile Top Bar #917429

Victoria
Inactive Moderator

Hi denisj77,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 25, 2018 at 4:20 pm in reply to: Problem with Color Section Minimum Height #917428

Victoria
Inactive Moderator

Hey elzevir,

Could you please give us a link to your website, we need more context to be able to help you. Can you specify the page and the element on that page that you’re trying to adjust?

Best regards,
Victoria

February 25, 2018 at 4:19 pm in reply to: Items in a Mobile Menu #917427

Victoria
Inactive Moderator

Hey denisj77,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 25, 2018 at 4:16 pm in reply to: plug in won't open #917425

Victoria
Inactive Moderator

Hi stevesip,

Which plugin are you trying to install? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 25, 2018 at 4:15 pm in reply to: Portfolio Grid #917423

Victoria
Inactive Moderator

Hi tweetgeeb,

Can you disable caching and minification for now?

Best regards,
Victoria

February 25, 2018 at 4:11 pm in reply to: Widget area – placing partner logo #917422
Victoria
Inactive Moderator
Hey PestkaStudio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer #media_image-3.widget,
#footer #media_image-2.widget  {
    margin: 5px 0 5px 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 25, 2018 at 4:04 pm in reply to: Sticky Header on Mobile #917418
Victoria
Inactive Moderator
Hi Ginny,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all #header {
    position: fixed;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 25, 2018 at 3:58 pm in reply to: Change Color of Header Row in Data Table #917414

Victoria
Inactive Moderator

Hi Frank,

Did you remove the table? I do not see it anymore.

Best regards,
Victoria

February 25, 2018 at 3:55 pm in reply to: Where to place additional coding #917413

Victoria
Inactive Moderator

Hi info224,

If the code is in the child theme, it will remain. You can copy the code to the other installation to functions.php and it will work.

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 29,221 through 29,250 (of 38,325 total)

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