Page 964 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 28,891 through 28,920 (of 38,325 total)

← 1 2 3 … 963 964 965 … 1,276 1,277 1,278 →

Author

Posts
March 9, 2018 at 7:03 am in reply to: Dark Photography #924283

Victoria
Inactive Moderator

Hi RobertCaldicott,

I imported the dark photography demo, now you can go and modify the pages as you like.

If you need further assistance please let us know.
Best regards,
Victoria

March 9, 2018 at 6:58 am in reply to: Fullwidth Easy Slider image loading pre-set size not original #924281

Victoria
Inactive Moderator

Hey Annemarie,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 9, 2018 at 6:49 am in reply to: Partner Logos not showing the correct URL #924279

Victoria
Inactive Moderator

Hi Brian,

There is an issue with the vertical accordion plugin now, it is loaded over http and so most of the files are blocked by the browser, JavaScript gets an error and our scripts stop working.

Best regards,
Victoria

March 9, 2018 at 6:44 am in reply to: Blank Homepage after upgrading to 4.2.5 #924277
Victoria
Inactive Moderator
Hi Craig,

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Please try disabling Enfolds minification by adding this to your functions.php
```
add_filter('avf_merge_assets', function() {
        return 'none';
});
```
If you need further assistance please let us know.
Best regards,
Victoria
March 8, 2018 at 1:03 pm in reply to: Code Block Content #923850

Victoria
Inactive Moderator

Hi boogieboa,

Thank you. The torch icon is from fontello and you’re using classes from font awesome. So you need to look for a similar icon in font awesome.

Best regards,
Victoria

March 8, 2018 at 12:55 pm in reply to: Enfold conflict with Woocommerce #923847

Victoria
Inactive Moderator

Hey spitsdesign,

Can you please check server log for error?

Best regards,
Victoria

March 8, 2018 at 12:54 pm in reply to: How to add space between buttons #923846
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-button.avia-size-x-large {
    margin-left: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 12:51 pm in reply to: Contact form messed up after theme update #923843
Victoria
Inactive Moderator
Hi bakbek,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#order .avia_ajax_form .form_element_third {
    width: 31.6%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 12:45 pm in reply to: Remove main menu (left menu) from specific pages #923840
Victoria
Inactive Moderator
Hi Peter,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_sidebar #top.page-id-167  #header.av_always_sticky {
  display:none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 12:41 pm in reply to: Fatal error #923837
Victoria
Inactive Moderator
Hi Renata,

Which version of php are you running?

Best regards,
Victoria
- This reply was modified 7 years, 11 months ago by Victoria.
March 8, 2018 at 12:38 pm in reply to: Shortcode problems with 4.2.5 #923836

Victoria
Inactive Moderator

Hi Swarez,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 8, 2018 at 12:37 pm in reply to: 4.2.5 / Woocommerce issue #923834

Victoria
Inactive Moderator

Hi Ed,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 8, 2018 at 12:37 pm in reply to: [av_product_button] breaking pages in woocommerce products #923832

Victoria
Inactive Moderator

Hi!

Here is a thread for you to consider

4.2.5 / Woocommerce issue

woocommerce-issue/embed/#?secret=5Z8qQ74a58" data-secret="5Z8qQ74a58" width="600" height="338" title="“4.2.5 / <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> issue” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

March 8, 2018 at 12:36 pm in reply to: Redbubble Link #923829

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

March 8, 2018 at 12:27 pm in reply to: How to integrate default woo product img gallery in costume product page? #923825

Victoria
Inactive Moderator

Hey dwebprojects,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 8, 2018 at 12:27 pm in reply to: Blog Posts content element – display newest posts first #923824

Victoria
Inactive Moderator

Hi utemtu,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 8, 2018 at 12:25 pm in reply to: Fullwidth Easy Slider not showing. #923823

Victoria
Inactive Moderator

Hi Mickeyboy000,

We don’t have access to those credentials. Do you have FTP access? Or phpMyAdmin?

Best regards,
Victoria

March 8, 2018 at 12:23 pm in reply to: Search Menu on Mobile not appearing #923818
Victoria
Inactive Moderator
Hi thrashin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1023px) {
  nav.main_menu, #top #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 12:19 pm in reply to: Filter is not displayed #923814

Victoria
Inactive Moderator

Hi Petrucci86,

You can get the categories to display in the menu by checking them in the Screen options

If you need further assistance please let us know.
Best regards,
Victoria

March 8, 2018 at 12:14 pm in reply to: Masonry gallery resolution issue #923809
Victoria
Inactive Moderator
Hey tocal,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here is a thread for you to consider

Resolving blurred images on Masonry

Best regards,
Victoria
- This reply was modified 7 years, 11 months ago by Victoria.
March 8, 2018 at 12:09 pm in reply to: Masonry Gallery – Bug #923803

Victoria
Inactive Moderator

Hi NegliForest,

Here is a thread for you to consider
https://kriesi.at/support/topic/theme-update-issue-error-with-the-update-to-4-2-4-the-headline-rotator-stops/

Best regards,
Victoria

March 8, 2018 at 12:00 pm in reply to: Compatibility Issue #923798

Victoria
Inactive Moderator

Hi Csaba,

You might want to be changing z-index of the header by JavaScript when clicked on the map to go full screen.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 8, 2018 at 11:58 am in reply to: How to make the image take the full width of the column element? #923797
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_3 .av-special-heading.av-special-heading-h3 {
  padding-left: 10px;
} 
#av_section_3 .av_textblock_section {
  padding: 10px;
}
#av_section_3 .hr-custom.hr-left {
  padding-left: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2018 at 11:55 am in reply to: Empty Screen after upgrade to 4.2.6 #923793

Victoria
Inactive Moderator

Hey fragezeichen,

Can you please check server log for error?

Which version of php are you running?

Best regards,
Victoria

March 8, 2018 at 11:54 am in reply to: HTTP ERROR 500 #923791

Victoria
Inactive Moderator

Hi gianmarizzi,

Here is an article for you

The WordPress Error Log is your Friend

Best regards,
Victoria

March 8, 2018 at 11:53 am in reply to: Cannot install enfold to wordpress #923790

Victoria
Inactive Moderator

Hi Rauchberger,

Did you remove Enfold completely?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
You should be running at least php5.6.3 for the code to work properly.

Best regards,
Victoria

March 8, 2018 at 11:48 am in reply to: Disable scrolling in Posts #923786

Victoria
Inactive Moderator

Hi,

Well, I’m not sure I am totally clear on what you’re trying to achieve. Do you have an example site maybe?

Best regards,
Victoria

March 8, 2018 at 11:45 am in reply to: Telephone number and WPML plugin in menu bar #923785

Victoria
Inactive Moderator

Hi PestkaStudio,

You can add a custom menu item and put the phone in there.

Best regards,
Victoria

March 8, 2018 at 11:43 am in reply to: Compatibility Issue #923783

Victoria
Inactive Moderator

Hey Csaba Demeter,

No overlap happens when Enfold #header gets z-index: 1, but the header does not work like that on the page.

Best regards,
Victoria

March 8, 2018 at 11:37 am in reply to: Woocommerce error in Enfold #923777

Victoria
Inactive Moderator

Hi GanoNature,

We need admin access, can you please share credentials here in private?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 28,891 through 28,920 (of 38,325 total)

← 1 2 3 … 963 964 965 … 1,276 1,277 1,278 →