Page 932 – Support | Kriesi.at – Premium WordPress Themes

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April 10, 2018 at 12:01 pm in reply to: Portfolio navigation not working in child theme #939816

Victoria
Inactive Moderator

Hi mikehenze,

So does it resolve your issues or do you need more help?

Best regards,
Victoria

April 10, 2018 at 11:58 am in reply to: WordPress 4.9.5 versus ENFOLD #939813

Victoria
Inactive Moderator

Hi Koen,

Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 11:57 am in reply to: Decrease the width of the accordion #939811

Victoria
Inactive Moderator

Hi mleite1,

Best regards,
Victoria

April 10, 2018 at 11:47 am in reply to: Customise the height of table rows #939809

Victoria
Inactive Moderator

Hi yourcloudworks,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 11:46 am in reply to: Our product show is horizontal but we need vertical on top menus #939808

Victoria
Inactive Moderator

Hi Kaluo_Andy,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 10, 2018 at 11:46 am in reply to: Put the text centered #939807
Victoria
Inactive Moderator
Hi tecnicoposiciona,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 1024px) and (max-width: 1200px) {
  #js_sort_items {
    width: 89%;
    margin: 0 auto;
  }

}
@media only screen and (min-width: 1201px) and (max-width: 1300px) {
  #js_sort_items {
    width: 80%;
    margin: 0 auto;
  }
}
@media only screen and (min-width: 1301px) {
  #js_sort_items {
    width: 70%;
    margin: 0 auto;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 10, 2018 at 11:38 am in reply to: Blurry Logo Desktop #939801

Victoria
Inactive Moderator

Hey Sboudjemia,

Here is a thread for you to consider
https://kriesi.at/support/topic/blurry-logo/

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 11:36 am in reply to: Yoast SEO multiple descriptions #939797

Victoria
Inactive Moderator

Hi canter,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 10, 2018 at 11:35 am in reply to: Datenschutzvertrag nach DSGV #939796

Victoria
Inactive Moderator

Hey Dominik Kronshage,

I forwarded your question to Kriesi, he’ll get back to you whenever he can.

Best regards,
Victoria

April 10, 2018 at 11:33 am in reply to: google map personalized icon on map #939792

Victoria
Inactive Moderator

Hi jb84,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 10, 2018 at 11:32 am in reply to: Enfold Layout editor goes funny. Can't use theme #939791

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

April 10, 2018 at 11:27 am in reply to: Mobile Menu – Link of current page should have an other style #939789

Victoria
Inactive Moderator

Hey M_AVT,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 10, 2018 at 11:22 am in reply to: fixed high of testimonial slider #939783

Victoria
Inactive Moderator

Hi Marcel,

Can you explain a bit more what the issue is? Yes, please attach a few screenshots, you can upload them to a service like Dropbox and give us the links here.

Best regards,
Victoria

April 10, 2018 at 11:09 am in reply to: Can't get this widget area in the header working #939777

Victoria
Inactive Moderator

Hi Ralf_M,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 11:09 am in reply to: Show both text and hamburger menu #939775

Victoria
Inactive Moderator

Hi Joost,

The code given by Rikard works on screens up to 767px.
The htpass credentials did not work for me, can you update them, please?

Best regards,
Victoria

April 10, 2018 at 11:06 am in reply to: Portfolio navigation not working in child theme #939773

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

April 10, 2018 at 10:56 am in reply to: Thumbnail is displayed in wrong format. #939767

Victoria
Inactive Moderator

Hi Jacky,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:54 am in reply to: Icon Problem #939765

Victoria
Inactive Moderator

Hi tsvweinsberg,

Can you please post the WordPress credentials here in private as well, please?

Best regards,
Victoria

April 10, 2018 at 10:51 am in reply to: Login White Page #939762

Victoria
Inactive Moderator

Hey tsvweinsberg,

Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:50 am in reply to: Our product show is horizontal but we need vertical on top menus #939761

Victoria
Inactive Moderator

Hi Kaluo_Andy,

You can upload screenshots to a service like Dropbox and give us the links here.

Best regards,
Victoria

April 10, 2018 at 10:49 am in reply to: Not showing on ipad #939760

Victoria
Inactive Moderator

Hi Johan,

We do not see anything in private, can you send them again please?

Best regards,
Victoria

April 10, 2018 at 10:47 am in reply to: Can I link pictures in Horizontal gallery to specific page? #939759

Victoria
Inactive Moderator

Hi mela1989,

Which version of Enfold are you running?

Best regards,
Victoria

April 10, 2018 at 10:46 am in reply to: Display variable products #939756

Victoria
Inactive Moderator

Hi omaralhayes,

Here is a thread for you to consider

Woocommerce product list add item to cart icon

woocommerce-product-list-add-item-to-cart-icon/embed/#?secret=nJauXEPZmt" data-secret="nJauXEPZmt" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> product list add item to cart icon” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:41 am in reply to: installation errors #939754

Victoria
Inactive Moderator

Hey etcgraph1,

Here is a thread for you to consider

header.php fatal error after upgrade

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:40 am in reply to: Hover Effect #939753

Victoria
Inactive Moderator

Hi heidezc,

This can be done with masonry, something like here

Masonry Portfolio: 4 Column Masonry Grid

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:36 am in reply to: 3 Columns not stacking in iPad Landscape #939752
Victoria
Inactive Moderator
Hi marketingagency,

There is a dot missing in front of the first selector in the code above and adjusted it a bit more, please remove that code and try this one:
```
@media only screen 
and (min-device-width : 768px) 
and (max-device-width : 1024px) 
and (orientation : landscape) {
  #top div .flex_column.avia-builder-el-19.av_one_third,
  #top div .flex_column.avia-builder-el-24.av_one_third,
  #top div .flex_column.avia-builder-el-29.av_one_third {
   width:90%;
   margin-left: 4%;

   }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
April 10, 2018 at 10:29 am in reply to: Logo not displaying correctly on Desktop Browser #939748

Victoria
Inactive Moderator

Hi Corina,

The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
Victoria

April 10, 2018 at 10:26 am in reply to: Indexing problem #939745

Victoria
Inactive Moderator

Hi lisetyrrell,

Here are some solutions for you:

WordPress robots.txt example for great SEO

How to optimize robot.txt with enfold

If you need further assistance please let us know.
Best regards,
Victoria

April 10, 2018 at 10:23 am in reply to: A few issues after upgrading to 4.2.6 #939742

Victoria
Inactive Moderator

Hi Taryn,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 10, 2018 at 10:23 am in reply to: Sidebar set to show below content on mobile not working #939741

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 27,931 through 27,960 (of 38,325 total)

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