Page 93 – Support | Kriesi.at – Premium WordPress Themes

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November 4, 2020 at 10:35 pm in reply to: seperate homepage #1258467

Victoria
Inactive Moderator

Hi yampieters,

The widget menu does not turn into a burger menu. The settings in the screenshot are for the header main menu.

Best regards,
Victoria

November 4, 2020 at 10:30 pm in reply to: Partner logo element to big on mobile #1258465

Victoria
Inactive Moderator

Hi ilonka78,

Thank you. I cannot seem to make them smaller and spread. Just 48% works fine. I can ask my colleagues to have a look.

Best regards,
Victoria

November 4, 2020 at 10:22 pm in reply to: Stick Secondary Menu on Mobile and Desktop #1258463
Victoria
Inactive Moderator
Hi BrendaSarg,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  #menu-item-1384 {
    display: block;
    margin-top: 30px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 4, 2020 at 10:19 pm in reply to: Portfolio page Masonry image not loading #1258462

Victoria
Inactive Moderator

Hey sevenxcreations,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 4, 2020 at 10:14 pm in reply to: Remove shop sidebar #1258454

Victoria
Inactive Moderator

Hi kilimats,

I could not reach the dashboard just the account page. Is this the WordPress admin user?

Best regards,
Victoria

November 4, 2020 at 10:11 pm in reply to: Enfold Mobile Menu styling #1258453

Victoria
Inactive Moderator

Hi xuamox,

Best regards,
Victoria

November 4, 2020 at 10:07 pm in reply to: icon grid second row issues #1258452

Victoria
Inactive Moderator

Hi eliseneonrhino,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 4, 2020 at 9:44 pm in reply to: Text editor bug: text doesn't show in block #1258449

Victoria
Inactive Moderator

Hi the_digital_manager,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 4, 2020 at 9:36 pm in reply to: Layer Slider Configuration – Reg. #1258444

Victoria
Inactive Moderator

Hi RiseValInfotech,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

November 4, 2020 at 9:31 pm in reply to: Text "Lade die Seite neu" nach Cookie-Einstellungen bearbeiten #1258443

Victoria
Inactive Moderator

Hi mmportal,

You can use the filter avf_auto_reload_message to change the message text.

The code is in the /includes/helper-privacy.php file.

Best regards,
Victoria

November 4, 2020 at 9:30 pm in reply to: Text "Lade die Seite neu" nach Cookie-Einstellungen bearbeiten #1258441

Victoria
Inactive Moderator

Hi mmportal,

You can use the filter avf_auto_reload_message to change the message text.

The code is in the /includes/helper-privacy.php file.

Best regards,
Victoria

November 4, 2020 at 9:25 pm in reply to: edit portfolio categories default grid #1258438

Victoria
Inactive Moderator

Hi Joagin,

Can you please make it public? We cannot see it.

Best regards,
Victoria

November 4, 2020 at 8:33 pm in reply to: Change Burger Menu active color #1258432

Victoria
Inactive Moderator

Hi topnetat,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 4, 2020 at 8:31 pm in reply to: Image on Category Page #1258429

Victoria
Inactive Moderator

Hi KCMRfm,

Well, you can look at the following threads:
https://wordpress.stackexchange.com/questions/8736/add-custom-field-to-category
https://kriesi.at/support/topic/custom-category-image/

There is a thumb field for the product categories nor for the usual categories.

Best regards,
Victoria

November 4, 2020 at 7:54 pm in reply to: customize accordion #1258421

Victoria
Inactive Moderator

Hi patriscia_new,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 4, 2020 at 7:53 pm in reply to: Avia Layout Builder ne fonctionne plus + Fonctionnailité Enfold #1258420

Victoria
Inactive Moderator

Hi ben67117!

Please deactivate WP Total Cache and see if the issue gets resolved.

Veuillez désactiver le WP Total Cache et voir si le problème est résolu.

Cheers!
Victoria

November 4, 2020 at 7:50 pm in reply to: Issue with Avia Layout Builder not loading on pagee (spinning wheel) #1258419

Victoria
Inactive Moderator

Hey blackfishnetworks,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

November 4, 2020 at 7:47 pm in reply to: Is Enfold WCAG 2.1 Level AA Compliant? #1258416

Victoria
Inactive Moderator

Hey slui,

Please have a look at the following thread:

Enfold and WCAG

If you need further assistance please let us know.

Best regards,
Victoria

November 4, 2020 at 7:45 pm in reply to: Magazine layout not opening posts in a new window #1258414

Victoria
Inactive Moderator

Hey Joe,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 4, 2020 at 7:45 pm in reply to: Shopping Cart Icon too small #1258411

Victoria
Inactive Moderator

Hey Roar,

Please have a look at the following thread:

Increase the size of shopping cart icon in enfold

If you need further assistance please let us know.

Best regards,
Victoria

November 4, 2020 at 7:43 pm in reply to: Hidden button payment is by card #1258410

Victoria
Inactive Moderator

Hey brunet77,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 4, 2020 at 7:43 pm in reply to: WooCommerce stopped working correctly – Paid Orders Stuck in Pending #1258409

Victoria
Inactive Moderator

Hey djcopywriter,

You need to write to the plugins authors. The theme does not have any effect on the functionality and we cannot really heal you with this.

If you need further assistance please let us know.
Best regards,
Victoria

November 4, 2020 at 7:40 pm in reply to: WordPress backend error once updated to PHP 7.4 #1258405

Victoria
Inactive Moderator

Hi Nirvanaspa18,

There is a Google Authenticator code field that will not allow us to login. Can you have that disabled for now?

Best regards,
Victoria

November 4, 2020 at 7:38 pm in reply to: Error Messages on Blog Category Pages #1258404

Victoria
Inactive Moderator

Hey Corina,

The error is coming from a plugin. You can configure debug to not show the notices to users. Here is how to do it:

Debugging WordPress: How to Use WP_DEBUG

Best regards,
Victoria

November 4, 2020 at 7:37 pm in reply to: Unscharfe Bilder Masonry Gallery #1258403

Victoria
Inactive Moderator

Hi leonardamartinez,

Best regards,
Victoria

November 4, 2020 at 7:34 pm in reply to: How to adjust padding for Cell Column within a Color Section #1258402

Victoria
Inactive Moderator

Hey Actionrev,

Could you please attach a mockup of what you’re trying to achieve?

Which section are you referring to?

Best regards,
Victoria

November 4, 2020 at 7:32 pm in reply to: Masonry Grid – Load more problems #1258401

Victoria
Inactive Moderator

Hey whdsolutions,

I am not getting the same effect. Which browser are you using?

Best regards,
Victoria

November 4, 2020 at 7:30 pm in reply to: Transparency Header #1258400

Victoria
Inactive Moderator

Hi Hilltoptreks,

Yes, it’s better to have the child theme active especially if you have some changes in there.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

November 4, 2020 at 7:28 pm in reply to: I have bug problem with one page #1258399

Victoria
Inactive Moderator

Hi DaFrenchy,

Best regards,
Victoria

November 4, 2020 at 7:13 pm in reply to: Fullwidth Easy Slider #1258396

Victoria
Inactive Moderator

Hi designyvr,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 2,761 through 2,790 (of 38,331 total)

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