Page 915 – Support | Kriesi.at – Premium WordPress Themes

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May 4, 2018 at 12:40 pm in reply to: Logo in the header area will not center #951599

Victoria
Inactive Moderator

Hey jolamptey,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

I see some html that is not supposed to be there, did you add the link there?

Best regards,
Victoria

May 4, 2018 at 12:38 pm in reply to: Change Layerslider WP button color hover #951595

Victoria
Inactive Moderator

Hey newki75,

What is the code you’re using? The span with text is outside of the link.

Best regards,
Victoria

May 4, 2018 at 12:32 pm in reply to: Aligning Images on a Page #951592

Victoria
Inactive Moderator

Hi Ian,

The last two images are different in height and so the look misaligned. Other than that, you’re very close, great job. Getting this to work the same on all screen sizes might be very tricky. Which size do you need help with?

Best regards,
Victoria

May 4, 2018 at 12:29 pm in reply to: Load only used elements loading no elements #951591

Victoria
Inactive Moderator

Hi Overhaulics,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 4, 2018 at 12:28 pm in reply to: Sticky header rendering at incorrect height #951590

Victoria
Inactive Moderator

Hi fusion01,

The padding is calculated in JavaScript, there must be some other elements take into account.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

May 4, 2018 at 12:26 pm in reply to: Featured Image and Tags not displaying in Admin for Portfolio Items #951589

Victoria
Inactive Moderator

Hi David,

You are registering custom portfolio in your child theme, this can be the reason those boxes are missing.

Best regards,
Victoria

May 4, 2018 at 12:20 pm in reply to: Fullwidth Easy Slider Video Flickering on IE11 #951583

Victoria
Inactive Moderator

Hi TREKK,

Please update to 4.3.1, the self-hosted video is fixed in this version.

If you need further assistance please let us know.
Best regards,
Victoria

May 4, 2018 at 12:14 pm in reply to: Image Settings #951579

Victoria
Inactive Moderator

Hi mojanoski,

Best regards,
Victoria

May 4, 2018 at 12:06 pm in reply to: Post Slider styling messed up #951572

Victoria
Inactive Moderator

Hi Paul_Aurania,

Can you please post the login link that works?

The reason is in the different settings and styles of your website and the demo.

Best regards,
Victoria

May 4, 2018 at 12:03 pm in reply to: SVG logo don´t display on larger screens #951567

Victoria
Inactive Moderator

Hi dror2us2,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 4, 2018 at 12:02 pm in reply to: Enfold Theme Update: No Updates available. You are running the latest version! #951566

Victoria
Inactive Moderator

Hi palaiochora,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 4, 2018 at 12:01 pm in reply to: Fatal error after downgrade #951565

Victoria
Inactive Moderator

Hi Mike,

Please update to 4.3.1, the self-hosted videos are resolved in the new version.

If you need further assistance please let us know.
Best regards,
Victoria

May 4, 2018 at 12:00 pm in reply to: Comments Not Registering On Blog Posts #951563

Victoria
Inactive Moderator

Hey npmcgrew,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 4, 2018 at 11:34 am in reply to: BUG: 1 product not showing in AVL > Button > Link #951552

Victoria
Inactive Moderator

Hey wzshop,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 4, 2018 at 11:33 am in reply to: Default Template Settings Missing from Event Calendar Pro #951551

Victoria
Inactive Moderator

Hi xyzb,

Thank you for the input!

Glad the info was helpful.

Best regards,
Victoria

May 4, 2018 at 11:31 am in reply to: Enfold 4.3 – Custom Background and Logo Gone After Update to Enfold 4.3 #951548

Victoria
Inactive Moderator

Hi classywebsites,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 4, 2018 at 11:29 am in reply to: Column clickable Code doesn"t work any more #951546

Victoria
Inactive Moderator

Hi Marine,

The folder is now called avia_shortcodes and there could be some code that causes the issue now.

Can you please check server log for error?

Best regards,
Victoria

May 4, 2018 at 11:25 am in reply to: after theme update Enfold 4.3 theme not loading/showing #951542

Victoria
Inactive Moderator

Hi Anja,

Glad you got it working for you and sorry it cost you that much! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 4, 2018 at 11:23 am in reply to: Help, video don't go more in autoplay #951539

Victoria
Inactive Moderator

Hi zibbaldone,

Can you disable caching and minification for now? And update the theme to 4.3.1? Like Ismael said, the video issue is resolved there.

Best regards,
Victoria

May 4, 2018 at 11:18 am in reply to: theme update incompatible #951533

Victoria
Inactive Moderator

Hey swotmarketing,

You don’t need this code to include parent theme css, it already included. Can you please remove it and see if the issue remains?

Best regards,
Victoria

May 4, 2018 at 11:12 am in reply to: Video does not run anymore after update #951528

Victoria
Inactive Moderator

Hi Mike,

Please update to 4.3.1 the video issue is resolved there.

If you need further assistance please let us know.
Best regards,
Victoria

May 4, 2018 at 11:09 am in reply to: Ipad meny #951524
Victoria
Inactive Moderator
Hey Charlotte,

I see the whole menu on the size screen of the iPad, you just need to have the logo smaller at 768px.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) and (min-width: 768px) {
    .responsive .logo img {
        width: 64%;
        margin-top: 10px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 4, 2018 at 11:04 am in reply to: Javascript file merging and compression #951521

Victoria
Inactive Moderator

Hey Neverlands,

If the BWP minify and the WP SuperCache work for you, you can stick to them, you don’t need to use all at once.

Best regards,
Victoria

May 4, 2018 at 11:00 am in reply to: Typo in slideshow.css #951518

Victoria
Inactive Moderator

Hey tuukie,

Thank you for bringing this up. I’ll forward it to our devs.

Best regards,
Victoria

May 4, 2018 at 10:56 am in reply to: Preload image #951512
Victoria
Inactive Moderator
Hi HypnosisPraxis,

Can you please upload your preloader?

Which version of php are you running?

Best regards,
Victoria
- This reply was modified 7 years, 9 months ago by Victoria.
May 4, 2018 at 10:52 am in reply to: Favion is black in Front-End #951510

Victoria
Inactive Moderator

Hi HypnosisPraxis,

It is there on the page in html, I do not see it being requested.

Do you have any modifications is functions.php?

Can you disable caching and minification for now?

Best regards,
Victoria

May 4, 2018 at 10:41 am in reply to: Last enfold update #951505

Victoria
Inactive Moderator

Hi itziarsolla,

You have the header.php file in your child theme, did you update it with a fresh copy from the new version of the theme?

Best regards,
Victoria

May 4, 2018 at 10:35 am in reply to: Frontpage Settings Unaccessible #951501

Victoria
Inactive Moderator

Hey Printili,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

May 4, 2018 at 10:33 am in reply to: The correct updating of a subject with 4.2 to 4.3 #951499

Victoria
Inactive Moderator

Hey Антон,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

May 4, 2018 at 10:33 am in reply to: Enfold 4.3 upgrade – now Google Map doesn't show #951496

Victoria
Inactive Moderator

Hi db777,

Can you please reupdate Enfold via FTP and see if the options appear?

Best regards,
Victoria
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Viewing 30 posts - 27,421 through 27,450 (of 38,325 total)

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