Page 893 – Support | Kriesi.at – Premium WordPress Themes

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May 25, 2018 at 1:44 pm in reply to: Contact form without reply-to #962105

Victoria
Inactive Moderator

Hi blancocapell,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 1:43 pm in reply to: LayerSlider WP updates and remove if no use #962104

Victoria
Inactive Moderator

Hi peterolle,

Glad we could help :)
If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 1:42 pm in reply to: child theme problems #962103

Victoria
Inactive Moderator

Hey agrebstein,

This can be the issue with the permissions on the server. The server folder is owned by the server and no other user can be editing files there.

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 1:32 pm in reply to: WP Comment Cookie Consent Under Blog Posts Not Showing #962098

Victoria
Inactive Moderator

Hey Artoffate,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 1:30 pm in reply to: Create a drop down like this #962097

Victoria
Inactive Moderator

Hi mslaiter,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 25, 2018 at 1:29 pm in reply to: Blog not loading #962096

Victoria
Inactive Moderator

Hi Fiona,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 1:28 pm in reply to: GDPR and Pixel Facebook #962094
Victoria
Inactive Moderator
Hi macrunner,

You can add the code to your functions php using the code below:
```
function add_fb_pixel_tracking(){

?>
	<script>
		//your code here
	</script>
<?php
}
add_action('wp_head', 'add_fb_pixel_tracking'); 
```
If you need further assistance please let us know.
Best regards,
Victoria
May 25, 2018 at 11:51 am in reply to: Align 2nd column footer #962051
Victoria
Inactive Moderator
Hi shedoesitcoaching,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#text-8 {
  text-align: center;
}
#text-8 .textwidget {
  width: 40%;
  margin: 0 auto;
}
#text-8 .wp-image-609 {
  margin-right: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 11:46 am in reply to: Enfold version 4.4 update update serious issues #962049

Victoria
Inactive Moderator

Hi tomaltman,

Please, let us know how the update worked for you this time.

Best regards,
Victoria

May 25, 2018 at 11:45 am in reply to: Mobile version with advertising #962047

Victoria
Inactive Moderator

Hi Javier GL,

The warning is about the theme files.

Please read carefully

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 11:43 am in reply to: Full Width Slider – Remove mouse-over photo name display #962044

Victoria
Inactive Moderator

Hey ChristineGerman,

Here is a thread for you to consider
https://kriesi.at/support/topic/hide-image-title-on-hover/#post-374868

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 11:41 am in reply to: pingdom score (too low…) #962041

Victoria
Inactive Moderator

Hi adishlomy,

Good. Here are some more ideas for you
http://www.wpbeginner.com/wordpress-performance-speed/

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 11:40 am in reply to: Move Date in post to top #962040
Victoria
Inactive Moderator
Hi aicompcloud,

Thank you, please try the code below instead.

Here is the code you can put in your funtions.php
```
function move_postmeta(){
?>
	<script>
		jQuery(window).load(function(){
			jQuery('.post-template-default.single.single-post  .post-meta-infos').insertAfter(jQuery('.blog-categories.minor-meta'));
		});
	</script>
<?php
}
add_action('wp_footer', 'move_postmeta');
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 11:32 am in reply to: Grid Row borders issue #962034
Victoria
Inactive Moderator
Hi Alexia,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#after_submenu_1 .content {
    padding: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 11:30 am in reply to: Below footer white space different on each page. #962029

Victoria
Inactive Moderator

Hi Alexia,

The thing is that the section with the page as a footer does not get the footer class or id and it gets different IDs on every page and so there is no one rule css to solve the issue. You can add that id on the footer page to the color section and maybe we could try to come up with the solution. Or just add some hr elements to other pages to push the footer down.

Best regards,
Victoria

May 25, 2018 at 11:14 am in reply to: Bild soll sich in neuem Tab öffnen #962022

Victoria
Inactive Moderator

Hi albi84,

You can enable lightbox and the images will open in lightbox. Does it not work for you?

Best regards,
Victoria

May 25, 2018 at 11:12 am in reply to: Remove widgets from the blog page #962020

Victoria
Inactive Moderator

Hi gabs01,

Best regards,
Victoria

May 25, 2018 at 11:09 am in reply to: Blog post comment form #962019
Victoria
Inactive Moderator
Hi Lyse,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #commentform #wp-comment-cookies-consent {
  margin-top: -22px;
  display: block;
  margin-bottom: 25px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 10:50 am in reply to: Google API in Mailchimp? #962014

Victoria
Inactive Moderator

Hi dietergreven,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 10:49 am in reply to: Simple script not working with the last update #962013

Victoria
Inactive Moderator

Hi arreguisergio,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 25, 2018 at 10:48 am in reply to: Stop testimonials slider from jumping around #962012

Victoria
Inactive Moderator

Hi willmfraz,

Thank you for such detailed instructions :)

Glad you got it working for you and that you enjoy using Enfold! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 25, 2018 at 10:46 am in reply to: Comment field editing help #962011

Victoria
Inactive Moderator

Hi berkant53,

Can you disable caching and minification for now?

Best regards,
Victoria

May 25, 2018 at 10:44 am in reply to: Social Share Icons in Footer and Transparency Problem #962010

Victoria
Inactive Moderator

Hi Anni0758g,

I got a 404 on that page. Do I need to login to see it?

Best regards,
Victoria

May 25, 2018 at 10:43 am in reply to: Enable comments on blog post #962007

Victoria
Inactive Moderator

Hi oscar_andrade,

When you build posts with the Advanced Layout Builder you need to add the comments element manually to each post.

If you need further assistance please let us know.
Best regards,
Victoria

May 24, 2018 at 5:06 pm in reply to: How to stop colours from snapping to a different value #961708

Victoria
Inactive Moderator

Hi philthebass,

Here is a thread for you to consider
https://kriesi.at/support/topic/color-selection-not-working-for-specific-color-code/

If you need further assistance please let us know.
Best regards,
Victoria

May 24, 2018 at 5:04 pm in reply to: Keep Loosing Connection #961705

Victoria
Inactive Moderator

Hey BBM,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

What is your hosting provider?

Best regards,
Victoria

May 24, 2018 at 5:03 pm in reply to: Need help trouble shooting PHP errorPHP Warning: call_user_func_array() expects #961702

Victoria
Inactive Moderator

Hi Doug,

It’s not really theme related and you can turn off debug display for the users. Here is how to configure it:
https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

If you need further assistance please let us know.
Best regards,
Victoria

May 24, 2018 at 5:00 pm in reply to: Default Lightbox must be activated for this feature to work #961695

Victoria
Inactive Moderator

Hi mischa13,

Thank you for sharing. If anyone has an old version of the header.php in the child theme it has to be updated with the fresh copy.

If you need further assistance please let us know.
Best regards,
Victoria

May 24, 2018 at 4:58 pm in reply to: Enfold contactform not sending to gmail account #961693

Victoria
Inactive Moderator

Hi KevinRuttenCervantes,

You might want to use some SMTP plugin instead of the built-in mail function.

Best regards,
Victoria

May 24, 2018 at 4:56 pm in reply to: Adding Font Awesome to Multisite Install #961690

Victoria
Inactive Moderator

Hey kjwaggz,

You can use the Iconfont manager in the theme options to do it

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,761 through 26,790 (of 38,325 total)

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