Page 892 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 26,731 through 26,760 (of 38,325 total)

← 1 2 3 … 891 892 893 … 1,276 1,277 1,278 →

Author

Posts
May 25, 2018 at 3:28 pm in reply to: Fatal error: Call to undefined function apply_filters_deprecated() in #962198

Victoria
Inactive Moderator

Hey pixopolis2222,

Which version of php are you running?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 3:27 pm in reply to: Headline Rotator Drops onto line below when switching tabs in Browser #962196

Victoria
Inactive Moderator

Hi Pete,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 25, 2018 at 3:26 pm in reply to: Privacy Policy Options #962195

Victoria
Inactive Moderator

Hi corefocusgroup,

You need to disable the cookies and delete all the cookies in the browser and then try using your website and check the cookies in the browser.

Best regards,
Victoria

May 25, 2018 at 3:24 pm in reply to: API connection between webform and CRM system #962193

Victoria
Inactive Moderator

Hey Erwin,

Do you have the code for integration?

Best regards,
Victoria

May 25, 2018 at 3:22 pm in reply to: Object Error on mobile with video slider #962189

Victoria
Inactive Moderator

Hey michaelschrenk,

Here is a thread for you to consider
https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 3:17 pm in reply to: Contact Form E.Mail-Validation and sent-notofication #962185

Victoria
Inactive Moderator

Hey mwi2000de,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 25, 2018 at 3:16 pm in reply to: Shortcode Google analytics: How turn to "deactivate" as standard? #962184

Victoria
Inactive Moderator

Hi Manuel!

The feature was not implemented to have the tracking off, since just showing you’re doing and have an option to opt out is the level of the implementation that meets the requirements. Here a reply from Kriesi

from what we gathered in our research its not necessary and therefore was not added. everyone who is doing google tracking has a legitimate interest to do so for reasons of site improvement, analyzing your visitor demographic, etc

If you got legitimate interest in doing something this is usually enough to do it, as long as you disclose what you are doing in the privacy policy.

Best regards,
Victoria

May 25, 2018 at 3:13 pm in reply to: Maintenance mode page not loading #962182

Victoria
Inactive Moderator

Hi Mark,

I got a 404 on the login link.

Can you show us what is in your .htaccess?

Best regards,
Victoria

May 25, 2018 at 3:12 pm in reply to: Keep Loosing Connection #962181

Victoria
Inactive Moderator

Hi BBM,

Let us know how the move and upgrade worked out for you! :)

Best regards,
Victoria

May 25, 2018 at 3:08 pm in reply to: Navigation Title in Footer Menu instead of post_title #962179

Victoria
Inactive Moderator

Hey Plotz,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

May 25, 2018 at 3:06 pm in reply to: Remove featured image on individual Product page #962176

Victoria
Inactive Moderator

Hi francisdelhaye,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

Best regards,
Victoria

May 25, 2018 at 3:03 pm in reply to: Shortcode Google analytics: How turn to "deactivate" as standard? #962173

Victoria
Inactive Moderator

Hey Manuel,

I asked Kriesi, will let you know what the answer is.

Best regards,
Victoria

May 25, 2018 at 2:52 pm in reply to: LightBox Problem #962164

Victoria
Inactive Moderator

Hey BoYa-Muenster,

Could you please attach some screenshots of the issue?

Könnten Sie bitte einige Screenshots des Problems beifügen?

Best regards,
Victoria

May 25, 2018 at 2:49 pm in reply to: Disable the blog in performance breaks the Content slider #962159

Victoria
Inactive Moderator

Hi Martin,

I disabled the blog on my local installation

https://cl.ly/0Q3r1131183S And the content slider works.

I was about to copy you element but the credentials are not working anymore.

Best regards,
Victoria

May 25, 2018 at 2:44 pm in reply to: Gallery in tabs #962155

Victoria
Inactive Moderator

Hi seykom,

What kind of bugs in the backend?

Best regards,
Victoria

May 25, 2018 at 2:39 pm in reply to: SOLVED! Cookie modal window comes with notice: [/av_tab_container] #962152

Victoria
Inactive Moderator

Hi nonne,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 25, 2018 at 2:39 pm in reply to: Duplicating an entire website #962151

Victoria
Inactive Moderator

Hi LisaLou862,

You can start from scratch or clone the website and use All-in-One WP Migration to do that like alexmiguel suggested.

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 2:37 pm in reply to: Full Width Easy Slider content is not centered on mobile version of site #962149
Victoria
Inactive Moderator
Hi Andrii,

Could you please give us a link to your website, we need more context to be able to help you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
        padding-top: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 2:30 pm in reply to: GDPR shortcode buttons: language settings #962145

Victoria
Inactive Moderator

Hi eee_lala,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 25, 2018 at 2:28 pm in reply to: Lawyer sites using Enfold #962140

Victoria
Inactive Moderator

Hey buddy1,

You might find some here

50+ Stunning Examples of Enfold – Kriesi’s Top-Selling WordPress Theme – In Action

Enfold Showcase

Enfold Showcase

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 2:25 pm in reply to: Thousands of rows in wp_options with autoload = yes #962135

Victoria
Inactive Moderator

Hey SCMHR_HomeOffice,

Here is an article for you

How to Clean up Your wp_options Table and Autoloaded Data

If you need further assistance please let us know.
Best regards,
Victoria

May 25, 2018 at 2:19 pm in reply to: Search drop down in front of cart #962134

Victoria
Inactive Moderator

Hi maibrodersen,

Does not work like that, if I decrease the cart z-index the search works, but the cart hover disappears and it does not become clickable.

Best regards,
Victoria

May 25, 2018 at 2:08 pm in reply to: Pages showing as one long column of text on iPhone #962128

Victoria
Inactive Moderator

Hey gsmackie,

Could you please attach some screenshots of the issue?

And please specify the pages where it is happening.

Best regards,
Victoria

May 25, 2018 at 2:06 pm in reply to: Update not working #962124
Victoria
Inactive Moderator
Hi Bernhard,

Here is a thread for you to consider
https://kriesi.at/support/topic/theme-updates-not-showing-in-wordpress-updates/
https://pexetothemes.com/support/knowledgebase/solution-for-automatic-theme-update-not-working/

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 7 years, 9 months ago by Victoria.
May 25, 2018 at 2:01 pm in reply to: enfold logo mobile left column layout #962121

Victoria
Inactive Moderator

Hi sky19er,

Please check on the iPad again.

Best regards,
Victoria

May 25, 2018 at 1:57 pm in reply to: Frontpage in different Languages #962120

Victoria
Inactive Moderator

Hi ON3D,

The login link does not work anymore. Can you please update it?

Best regards,
Victoria

May 25, 2018 at 1:52 pm in reply to: Small Separator underneath Header #962117
Victoria
Inactive Moderator
Hi Nu-Vision,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av_header_with_border.av_header_transparency #header_main {
  border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 25, 2018 at 1:50 pm in reply to: PHP Compatibility issue #962116

Victoria
Inactive Moderator

Hey legalmartin,

No, you don’t need to purchase the new version. Please let us know what the server error is? Are you updating the theme via FTP?

Please provide the login link as well.

Best regards,
Victoria

May 25, 2018 at 1:46 pm in reply to: Movie not playing od mobile device #962109

Victoria
Inactive Moderator

Hi Marc,

The update will not remove your setting, but still, we do recommend to always make a backup before updating anything on your website.

Best regards,
Victoria

May 25, 2018 at 1:45 pm in reply to: Sidebars! #962106

Victoria
Inactive Moderator

Hey Carine,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,731 through 26,760 (of 38,325 total)

← 1 2 3 … 891 892 893 … 1,276 1,277 1,278 →