Page 888 – Support | Kriesi.at – Premium WordPress Themes

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May 28, 2018 at 2:37 pm in reply to: Youtube via Enfold – GDPR compatible? #963237

Victoria
Inactive Moderator

Hey all!

Implementing the “no cookie” version of youtube does not really help since it does set “cookies” as well: https://www.cnet.com/news/youtubes-new-nocookie-feature-continues-to-serve-cookies/

If you really need to offer a cookieless background video there is only the option for self hosted videos. The easier way would probably be to try to mention the cookies in the privacy policy and find a good reason for legitimate interest and that this video benefits your business and maybe also the user. the website admin can still add the shortcode [av_privacy_video_embeds] to disable youtube videos (also affects youtube bgs) to the privacy policy.

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 2:33 pm in reply to: Auto update doesn't seem to work #963232

Victoria
Inactive Moderator

Hey C_Eng0409,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

What is your hosting provider?

Best regards,
Victoria

May 28, 2018 at 2:31 pm in reply to: Testimonial silder link position #963231

Victoria
Inactive Moderator

Hi Arkadi,

Best regards,
Victoria

May 28, 2018 at 2:28 pm in reply to: Spliscreen in header #963228

Victoria
Inactive Moderator

Hey Bert,

Yes, it is possible, Enfold has screen options for most elements. And so you can create separate elements for big screens and for mobiles screens on the same page.

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 2:09 pm in reply to: Reverse columns order on the back-end #963217

Victoria
Inactive Moderator

Hey sasha,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 2:07 pm in reply to: Fix order on the login screen #963215

Victoria
Inactive Moderator

Hey DROR,

Best regards,
Victoria

May 28, 2018 at 2:05 pm in reply to: I wanna change the Calculate Shipping Link and make it also a button #963210

Victoria
Inactive Moderator

Hey Michael,

These links can help you:
https://wordpress.stackexchange.com/questions/257283/how-to-change-shipping-calculator-field-label-on-cart-page-woocommerce

Modifying the WooCommerce cart shipping calculator

woocommerce-cart-shipping-calculator/embed/#?secret=VJ6L16UB3E" data-secret="VJ6L16UB3E" width="600" height="338" title="“Modifying the <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> cart shipping calculator” — Jeroen Sormani" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 2:04 pm in reply to: My VISA/Square text windows do not allow to see what is written. #963207
Victoria
Inactive Moderator
Hi Michael,

But you could use this code for the cart page shipping rates width:
```
@media only screen and (min-width: 1024px) {
  .cart-collaterals .cart_totals {
    width: 100%;
  }
}
```
Best regards,
Victoria
May 28, 2018 at 1:59 pm in reply to: Gallery with thumbnail slider #963203

Victoria
Inactive Moderator

Hi paullindqvist,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 1:57 pm in reply to: Enfold: Unknown Heading Showing Across Each Page #963202

Victoria
Inactive Moderator

Hi chrisranda,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2018 at 1:57 pm in reply to: Parse error: syntax error #963201

Victoria
Inactive Moderator

Hey HeeHA,

What is the text of the error, please?

Best regards,
Victoria

May 28, 2018 at 1:56 pm in reply to: Social Media Like Buttons #963200

Victoria
Inactive Moderator

Hi Travis,

No Enfold does not have such an option, this should be done with an external plugin or custom code.

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 1:53 pm in reply to: LayerSlider Shortcode not working – was working until I added another shortcode #963199

Victoria
Inactive Moderator

Hi jipeus,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2018 at 1:52 pm in reply to: Gallery images on mobile #963197

Victoria
Inactive Moderator

Hi jj_delaney,

Try playing with these numbers to work out the perfect height for you.

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 1:50 pm in reply to: Slider not working after update to 4.4 #963194

Victoria
Inactive Moderator

Hi emmal,

Yes, I can see that the slider is working.

@StudioLiner Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 1:47 pm in reply to: Addressing certain columns only with css #963188
Victoria
Inactive Moderator
Hi Lisa,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#diagonal-section-home.avia-section .template-page.content {
  padding-top: 30px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 7 years, 9 months ago by Victoria.
May 28, 2018 at 1:41 pm in reply to: enfold_child.css in wp-content/uploads? #963180

Victoria
Inactive Moderator

Hi Jeroen,

You just need to import theme options and save them, the dynamic_avia file will be generated with all the css you’ve set in the theme options.

Also, styles.css in the child theme is used as well and you can put your code there.

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 1:38 pm in reply to: HELP: Login/Register form and new privacy settings preventing user access #963178

Victoria
Inactive Moderator

Hi tremblayly,

I accepted the cookies when I first entered the website, then I see these (in private). I filled out the form and was taken to the PayPal page.

Please, describe in more detail how to reproduce the issue?

Best regards,
Victoria

May 28, 2018 at 1:29 pm in reply to: Forum registration – support for Enfold theme #963173

Victoria
Inactive Moderator

Hey Tony,

Best regards,
Victoria

May 28, 2018 at 12:57 pm in reply to: Alignment issue on the login widget on the checkout page #963145

Victoria
Inactive Moderator

Hi bakbek,

Best regards,
Victoria

May 28, 2018 at 12:55 pm in reply to: Step by step icon and text #963144

Victoria
Inactive Moderator

Hi koraytastan,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

May 28, 2018 at 12:53 pm in reply to: use of page field values in ALB #963134

Victoria
Inactive Moderator

Hey Sara,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

May 28, 2018 at 12:50 pm in reply to: WP Comment Cookie Consent Under Blog Posts Not Showing #963133

Victoria
Inactive Moderator

Hi Artoffate,

Can you have them enabled, please, so that we can test the issue?

Best regards,
Victoria

May 28, 2018 at 12:46 pm in reply to: WooCommerce Product slider after Update not working #963131
Victoria
Inactive Moderator
Hi LabellaConsulting,

I can see the slider above working fine and the grid is also showing up. Did you get it working?

When you comment a lot on the thread it gets put to the end of the queue every time and so we could not get to it sooner.

Best regards,
Victoria
- This reply was modified 7 years, 9 months ago by Victoria.
May 28, 2018 at 12:43 pm in reply to: Interior Page Sliders #963129

Victoria
Inactive Moderator

Hi djsmbd,

Please try updating the theme via FTP. And you have header.php and footer.php in your child theme. You will need to replace those too with a fresh copy and apply your customizations on top of those files.

Best regards,
Victoria

May 28, 2018 at 12:37 pm in reply to: Google Maps API Warning #963127

Victoria
Inactive Moderator

Hey Arlie_Francis,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 12:37 pm in reply to: Form Using a Shortcode & Code Block Not Working #963124

Victoria
Inactive Moderator

Hey NicomIT,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 12:34 pm in reply to: Enfold stoped generating different sizes imported images #963121

Victoria
Inactive Moderator

Hi banushka,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2018 at 12:33 pm in reply to: Issue concerning Default Lightbox #963119

Victoria
Inactive Moderator

Hey turistai,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2018 at 12:32 pm in reply to: Full Width Sub Menu on Safari #963118

Victoria
Inactive Moderator

Hey Kyle,

Could you please attach some screenshots of the issue?

Best regards,
Victoria
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Viewing 30 posts - 26,611 through 26,640 (of 38,325 total)

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