Page 85 – Support | Kriesi.at – Premium WordPress Themes

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November 20, 2020 at 12:02 am in reply to: Masonry Thumbnails Disappeared on Posts #1261659
Victoria
Inactive Moderator
Hi mrlreynolds,

This code is breaking it:
```
figcaption.av-inner-masonry-content.site-background {
    top: 0px!important;
}
```
Please remove it, it’s added somewhere in your styles.
Best regards,
Victoria
November 19, 2020 at 11:58 pm in reply to: Portfolio and post slider change sort by to custom date field #1261658

Victoria
Inactive Moderator

Hey design-goerlich,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 19, 2020 at 11:56 pm in reply to: Show all excerpts in magazine blog #1261657

Victoria
Inactive Moderator

Hey Nicole,

Please share the logins here in private too.

Best regards,
Victoria

November 17, 2020 at 11:14 pm in reply to: facebook pixel tracking code #1261154

Victoria
Inactive Moderator

Hi ppi37,

Is this working for you or do you need help with this code?

Best regards,
Victoria

November 17, 2020 at 11:13 pm in reply to: Elements functionality stopped working after changing to Enfold 4.7 #1261153

Victoria
Inactive Moderator

Hi Dantitet,

Well, when minification is on there is an issue with third-party scripts as not all of them enforce the use of “;” and this breaks JavaScript.

Best regards,
Victoria

November 17, 2020 at 11:09 pm in reply to: Product grid pagination issue #1261151

Victoria
Inactive Moderator

Hi fcp,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2020 at 11:09 pm in reply to: Put linke only on header home page #1261150

Victoria
Inactive Moderator

Hi ChrisCoach,

So if you add the languages switcher with the code you can check if the page is a home page and then render the switcher, otherwise no.

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2020 at 11:05 pm in reply to: Need an "upload file" possibility on contact form #1261149

Victoria
Inactive Moderator

Hi cmgmunoz,

There has to be code on the backend that handles it.

You might want to use a plugin as the theme does not have this option.

Best regards,
Victoria

November 17, 2020 at 10:56 pm in reply to: Icons Missing In Chrome #1261146

Victoria
Inactive Moderator

Hey WSI_Gordon,

Looks like your caching plugin is using cdn.

Please have a look at the following thread:

Web Font Icons are being blocked when CDN is enabled

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2020 at 10:50 pm in reply to: Gap between grid cells but NOT on mobile #1261142

Victoria
Inactive Moderator

Hi ChichesterDesign,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2020 at 10:49 pm in reply to: Grösse der Fotos Landscape in der Masonry gallery #1261141

Victoria
Inactive Moderator

Hi Oliver,

Glad you got it working for you! :)

Here are the docs for you as well:

Home

—————
Ich bin froh, dass Sie es für sich arbeiten lassen! :)

Hier sind auch die Dokumente für Sie:

Home

Wenn Sie weitere Unterstützung benötigen, lassen Sie es uns bitte wissen.

Best regards,
Victoria

November 17, 2020 at 10:40 pm in reply to: Update von Enfold 4.4.1 bei WordPress 5.5.1 #1261139

Victoria
Inactive Moderator

Hi OliverRasch,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2020 at 10:40 pm in reply to: Removing the stock levels #1261138
Victoria
Inactive Moderator
Hey stickleback6,

Please try it like so:
```
.stock.in-stock {display: none;}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 17, 2020 at 10:34 pm in reply to: anomaly Enfold category #1261136

Victoria
Inactive Moderator

Hey ChrisCoach,

It’s a WordPress reserved taxonomy, you can have a look at the Settings > Permalinks tab.

Here is a link for you: https://jonnyjordan.com/blog/how-to-remove-category-from-your-urls-in-wordpress/

Best regards,
Victoria

November 17, 2020 at 10:15 pm in reply to: Put linke only on header home page #1261132

Victoria
Inactive Moderator

Hey ChrisCoach,

Well, you can hide it on all other pages with css.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 17, 2020 at 10:15 pm in reply to: Tablet Anpaasung – Menu Größe Untermenü volle Breite #1261130
Victoria
Inactive Moderator
Hey Oliver,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
@media only screen and (min-width:768px) and (max-width: 1024px) {
	#top .flex_column_table {
		 table-layout: initial;
	}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 17, 2020 at 10:00 pm in reply to: responsive on ipad portrait #1261125

Victoria
Inactive Moderator

Hi AlpineWeb,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 17, 2020 at 9:58 pm in reply to: predefined enfold color schemes greyed out #1261123

Victoria
Inactive Moderator

Hi emielvanwegen,

Do you have a full website backup ready before we attempt an update?

Best regards,
Victoria

November 17, 2020 at 9:55 pm in reply to: text over image and dotted border #1261121

Victoria
Inactive Moderator

Hi argentinadelfina,

You can find the Developer Settings on the Advanced tab in the Text block, there you can specify the class or the id.

Best regards,
Victoria

November 17, 2020 at 9:52 pm in reply to: Theme Won't give update option #1261120

Victoria
Inactive Moderator

Hi all,

Please install the Envato Market plugin, this way you will see the update and will be able to update the theme.

https://envato.com/market-plugin/

Best regards,
Victoria

November 17, 2020 at 9:43 pm in reply to: Enfold update and settings not working #1261119

Victoria
Inactive Moderator

Hey helban,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2020 at 9:41 pm in reply to: Reposition post share buttons #1261118

Victoria
Inactive Moderator

Hey michaelspencer,

Please make the mockup public, we cannot see it now.

Best regards,
Victoria

November 17, 2020 at 9:40 pm in reply to: Elements functionality stopped working after changing to Enfold 4.7 #1261117

Victoria
Inactive Moderator

Hi Dantitet,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2020 at 9:39 pm in reply to: Picture homepage isn't adjusting in a good way to mobile #1261116

Victoria
Inactive Moderator

Hi shedoesitcoaching,

Best regards,
Victoria

November 17, 2020 at 9:30 pm in reply to: Product grid pagination issue #1261112

Victoria
Inactive Moderator

Hey fcp,

Please have a look at the following thread:

The grid with products does not work pagination

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2020 at 9:29 pm in reply to: The grid with products does not work pagination #1261111

Victoria
Inactive Moderator

Hi easyname,

Glad you got it working for you! :)

We do not have an ETA yet.

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2020 at 8:41 pm in reply to: Masonry Thumbnails Disappeared on Posts #1261103

Victoria
Inactive Moderator

Hey mrlreynolds,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2020 at 8:39 pm in reply to: Row collapse order #1261100

Victoria
Inactive Moderator

Hi jonesthelight,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2020 at 8:38 pm in reply to: masonary blog #1261099

Victoria
Inactive Moderator

Hi patriscia_new,

I adjusted the code for you. Please check.

Best regards,
Victoria

November 17, 2020 at 8:34 pm in reply to: Enfold Menu is missing & Contact Form doesn't work #1261098

Victoria
Inactive Moderator

Hi Hannes,

I updated the theme for you. Please check.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 2,521 through 2,550 (of 38,331 total)

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