Page 837 – Support | Kriesi.at – Premium WordPress Themes

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July 20, 2018 at 12:46 pm in reply to: YouTube video in color section background doesn't start #987785

Victoria
Inactive Moderator

Hi romano2,

Best regards,
Victoria

July 20, 2018 at 12:43 pm in reply to: Avia Layout Builder doesn't appear #987784

Victoria
Inactive Moderator

Hi Tonicobertera,

Can you please translate that into English?

Best regards,
Victoria

July 20, 2018 at 12:42 pm in reply to: Timeline images remain small and faded on tablet device and phone #987783
Victoria
Inactive Moderator
Hi Faye,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media screen only and (max-width: 990px) {
	.avia_transform .avia-timeline-vertical .avia_start_animation .milestone_icon,
	 .avia_transform .avia-timeline-vertical .avia_start_animation .av-milestone-icon-wrap:after,
	 .avia_transform .avia-timeline-vertical .milestone_icon {
	 	opacity: 1;
	 	transform: scale(1);
	 }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 19, 2018 at 5:19 pm in reply to: Top align in color section and menu transparency #987508

Victoria
Inactive Moderator

Hi Andreas,

Best regards,
Victoria

July 19, 2018 at 5:16 pm in reply to: How to change the table column size ? #987504

Victoria
Inactive Moderator

Hi moonswamp,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 19, 2018 at 5:15 pm in reply to: Comment area settings for multilingual site #987503

Victoria
Inactive Moderator

Hi Elisabeth,

You might want to hire a freelancer to do it for you, since it requires php knowledge, not css and yes, you will need to have the child theme installed.

If you need further assistance please let us know.
Best regards,
Victoria

July 19, 2018 at 5:13 pm in reply to: Google maps does not work #987502

Victoria
Inactive Moderator

Hi Jasmer,

Thank you for your input.

Best regards,
Victoria

July 19, 2018 at 5:12 pm in reply to: Contact Form Dropdown Options are not showing when in white transparent #987500

Victoria
Inactive Moderator

Hi fusiontechinc,

It is not happening in Chrome on a Mac.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

July 19, 2018 at 5:11 pm in reply to: Page elements not loading after upgrade to 4.4.1 #987498

Victoria
Inactive Moderator

Hi BanquetsSupport,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

The error is not present on other pages.

Best regards,
Victoria

July 19, 2018 at 5:09 pm in reply to: Make video background responsive on mobile #987494

Victoria
Inactive Moderator

Hi Liam,

Glad Guenni007 helped you :)

If you need further assistance please let us know.
Best regards,
Victoria

July 19, 2018 at 5:06 pm in reply to: Blog categories opening all posts #987493

Victoria
Inactive Moderator

HiXan,

Best regards,
Victoria

July 19, 2018 at 5:01 pm in reply to: Section Tab Help #987491

Victoria
Inactive Moderator

Hi lerua99,

Unfortunately, we cannot help you with this kind of customization, since it’s not something that can be achieved with a small code snippet of code and so is not covered by our support. You might want to hire a freelancer to do it for you or rethink the design of the page.

Best regards,
Victoria

July 19, 2018 at 4:58 pm in reply to: Submenu differs from between language version #987486
Victoria
Inactive Moderator
Hey MIXACO,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#menu-item-3346 .avia_mega_div.avia_mega2.six.units {
  right: -510px !important;
}
```
The position is calculated in JavaScript, it might be taking something else into account.

If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2018 at 4:06 pm in reply to: left side bar alignment #987073

Victoria
Inactive Moderator

Hey rosanna1967,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 18, 2018 at 4:05 pm in reply to: Custom Tabs element tweaks #987071

Victoria
Inactive Moderator

Hi bakbek,

Oh :)

Best regards,
Victoria

July 18, 2018 at 4:02 pm in reply to: Mobile shows object object instead of fallback picture #987069

Victoria
Inactive Moderator

Hi green-finch,

I’m sorry for the confusion. Maybe it is better to use Enfold 4.4 for now, till the next version comes out?

Best regards,
Victoria

July 18, 2018 at 3:59 pm in reply to: Add reference to footer #987068

Victoria
Inactive Moderator

Hey RandomCreatives,

Like a link in the menu? Or the link next to copy?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 18, 2018 at 3:57 pm in reply to: Extra Main Content Space #987064

Victoria
Inactive Moderator

Hi crtdude,

Have you seen these articles?
http://thenewcode.com/856/Send-a-SMS-Text-From-A-Link

How to create a tap to SMS link?

Best regards,
Victoria

July 18, 2018 at 3:54 pm in reply to: Ad writer to a portfolio item #987061

Victoria
Inactive Moderator

Hi RandomCreatives,

https://cl.ly/1W0y2G1i1S0y It does show up on hover, please check.

Best regards,
Victoria

July 18, 2018 at 3:53 pm in reply to: ENFOLD documentation – add custom font: error in your code example #987060

Victoria
Inactive Moderator

Hi Gitte,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 3:51 pm in reply to: Bold font and pagesize after update #987059

Victoria
Inactive Moderator

Hey Jonas,

Can you disable caching and minification for now?

Best regards,
Victoria

July 18, 2018 at 3:45 pm in reply to: How to remove breadcrumbs from mobile only #987058
Victoria
Inactive Moderator
Hi bakbek,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
   .container_wrap.title_container {
     display: none;
   }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2018 at 3:43 pm in reply to: How to make the mobile menu fixed to top when scrolling? #987057
Victoria
Inactive Moderator
Hi bakbek,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px) {
    .responsive #top .av-main-nav .menu-item-avia-special {
        position: fixed;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2018 at 3:37 pm in reply to: Edit mobile version #987051
Victoria
Inactive Moderator
Hey simstub,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    body .av-special-heading .av-special-heading-tag {
        font-size: 20px;
    }
    .avia-section-huge .content {
        padding-top: 50px;
    }
    #full_slider_1,
    #full_slider_1 .avia-slideshow-inner, 
     #full_slider_1 .avia-slideshow li,
     #full_slider_1 .avia-slideshow li img  {
        min-height: 250px;

    }
    #full_slider_1 .avia-slideshow li img  {
        width: 140%;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2018 at 3:28 pm in reply to: Add shortcode just before "read more" #987044

Victoria
Inactive Moderator

Hi elvirais,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 18, 2018 at 3:27 pm in reply to: FILE UPLOAD field in ENFOLD default form element #987043

Victoria
Inactive Moderator

Hey vinayb,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Or you might want to look for some forms plugin that has the option.

Best regards,
Victoria

July 18, 2018 at 3:26 pm in reply to: Problem with backend #987039

Victoria
Inactive Moderator

Hey paoluccimarketing2015,

Can you please explain a bit more? Where are you getting those?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2018 at 3:24 pm in reply to: Logo over the menu and content (slider) #987035

Victoria
Inactive Moderator

Hey ringeisen,

Best regards,
Victoria

July 18, 2018 at 3:22 pm in reply to: Styling Sidebar Elements / Post-Styling #987033

Victoria
Inactive Moderator

Hi Henning,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 3:21 pm in reply to: Modify label button shortcode "click me" #987030

Victoria
Inactive Moderator

Hi intweb24,

You’ll need to use double quotes since the single quote will not work in this case.

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 25,081 through 25,110 (of 38,325 total)

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