Page 824 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 29, 2018 at 5:46 pm in reply to: Remove white spaces below Fullscreen masonry #991125

Victoria
Inactive Moderator

Hey bennymollema,

Best regards,
Victoria

July 29, 2018 at 5:42 pm in reply to: Website make up changes, is there something I did wrong? #991123

Victoria
Inactive Moderator

Hey FerryK,

Hm… seems to look fine on my end. Can you please make a small screencast of the issue?

Best regards,
Victoria

July 29, 2018 at 5:33 pm in reply to: Cannot save any changes & cannot import demo sitw #991119

Victoria
Inactive Moderator

Hey stevesgrocerydelivery,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which demo are you trying to import?

Best regards,
Victoria

July 29, 2018 at 5:30 pm in reply to: Put Fullwidth Sub Menu and a breadcrumb on same line underneath main header #991118

Victoria
Inactive Moderator

Hey CodeSamurai,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 29, 2018 at 5:29 pm in reply to: Service Unavailable after updating to the latest Enfold Theme #991117

Victoria
Inactive Moderator

Hi blownfreaks,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 29, 2018 at 5:26 pm in reply to: WPBakery Element for LayerSlider WP #991115

Victoria
Inactive Moderator

Hey profputr,

I think you can only use the shortcode in this case.

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 5:25 pm in reply to: Can't customize gallery and variations in Woocommerce #991114

Victoria
Inactive Moderator

Hey luisfelipealmeida,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 29, 2018 at 5:24 pm in reply to: Mobile burger menu disappeared after Enfold upgrade #991111

Victoria
Inactive Moderator

Hey hybridE4t,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 5:21 pm in reply to: Footer Menus not showing #991107

Victoria
Inactive Moderator

Hi olauno,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

July 29, 2018 at 4:57 pm in reply to: New Enfold Install – Layerslider not working #991099

Victoria
Inactive Moderator

Hi CathGeerts,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

July 29, 2018 at 4:54 pm in reply to: Text looks weird in Firefox #991098

Victoria
Inactive Moderator

Hi meercatz,

I think you should try rebuilding the component for scratch with one editor either Advanced Layout Builder or that other one.

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 4:51 pm in reply to: Reomve overlay not working as expected #991097

Victoria
Inactive Moderator

Hey calnettech2,

Best regards,
Victoria

July 29, 2018 at 4:47 pm in reply to: einloogen ins forum #991096

Victoria
Inactive Moderator

Hey Marion Bersch,

Best regards,
Victoria

July 29, 2018 at 4:45 pm in reply to: resdiary.com widget #991094

Victoria
Inactive Moderator

Hi ste_thumbs,

Not sure you need to be loading jQuery like this.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 4:44 pm in reply to: Headline rotator #991093
Victoria
Inactive Moderator
Hi OKEI,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-rotator-text-single {
    font-weight: bold;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 4:40 pm in reply to: Gravity Form not displaying correctly when using Conditional Logic #991092

Victoria
Inactive Moderator

Hey Chrisbusiness,

Can you please describe in more detail what the issue is and how to reproduce it step by step?

Best regards,
Victoria

July 29, 2018 at 4:39 pm in reply to: Problems with Custom Facebook Feed Plugin #991091

Victoria
Inactive Moderator

Hey Michael,

Best regards,
Victoria

July 29, 2018 at 4:36 pm in reply to: Header is not displayed when the screen height becomes smaller. #991088

Victoria
Inactive Moderator

Hi Lukas,

What code did you use to move the header down?

Best regards,
Victoria

July 29, 2018 at 4:34 pm in reply to: Files not cached on multilingual website #991087

Victoria
Inactive Moderator

Hi mroessler190488,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 29, 2018 at 4:29 pm in reply to: Mobile menu position issue #991086

Victoria
Inactive Moderator

Hi creativeyes,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

July 29, 2018 at 4:28 pm in reply to: Show excert in all post for magazine element #991085

Victoria
Inactive Moderator

Hi unicaweb,

Best regards,
Victoria

July 29, 2018 at 4:24 pm in reply to: Fullscreen slider – fader time 2018 #991083

Victoria
Inactive Moderator

Hey DukePL,

You might be able to do it with the css or JavaScript adjustment.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 29, 2018 at 3:40 pm in reply to: Newsletter fields on contact page #991079

Victoria
Inactive Moderator

Hi navindesigns,

Best regards,
Victoria

July 29, 2018 at 3:38 pm in reply to: Breadcrumb – Replace Sample Page #991078

Victoria
Inactive Moderator

Hi ayeh,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 3:37 pm in reply to: Cannot Save Any Changes Or Install Demo Site #991075

Victoria
Inactive Moderator

Hi stevesgrocerydelivery,

The theme is php7 compatible.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 3:35 pm in reply to: same height slider #991074

Victoria
Inactive Moderator

Hi Evedd,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 29, 2018 at 3:34 pm in reply to: Unordered List Doesn't work in Timeline #991073

Victoria
Inactive Moderator

Hi TrangVu,

That’s very weird, the css is there for the bullets to be shown. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 29, 2018 at 3:24 pm in reply to: Saving didnt work! Please reload the page and try again #991072

Victoria
Inactive Moderator

Hi vlada,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of php are you running?

Best regards,
Victoria

July 29, 2018 at 3:23 pm in reply to: enlarge the columns on the Additional Information tab #991071
Victoria
Inactive Moderator
Hi fensor2,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .woocommerce-tabs .tabs li a {
  font-size: 16px;
}
.shop_attributes td {
  font-size: 14px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 29, 2018 at 3:20 pm in reply to: Reduce column width MEGA MENU #991070
Victoria
Inactive Moderator
Hi Justin,

In the admin login link you put .com and it’s .org.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header .six.units {
    width: 540px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 24,691 through 24,720 (of 38,325 total)

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