Page 748 – Support | Kriesi.at – Premium WordPress Themes

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October 15, 2018 at 6:53 pm in reply to: Editing Mailchimp Signup element changed contact form as well. #1021716

Victoria
Inactive Moderator

Hi acelam714,

The thing is it is better to adjust the original code that was given for the Mailchimp rather than fight for the contact form. I do not see the sign-up form anywhere, where is it?

Best regards,
Victoria

October 15, 2018 at 6:50 pm in reply to: Bad layout on mobile #1021713
Victoria
Inactive Moderator
Hi yifatcohen,

Best regards,
Victoria
October 15, 2018 at 6:44 pm in reply to: Search Results with image #1021709

Victoria
Inactive Moderator

Hi KaISBC,

Here is a thread for you to consider
https://kriesi.at/support/topic/show-featured-images-in-search-results-page/

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 6:35 pm in reply to: Enfold Stretched Layout #1021706

Victoria
Inactive Moderator

Hey yasodaran,

Best regards,
Victoria

October 15, 2018 at 6:32 pm in reply to: Captioned images stepping off alignment #1021705

Victoria
Inactive Moderator

Hey sealmaster,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Why are you adding the br tags there?

Best regards,
Victoria

October 15, 2018 at 6:28 pm in reply to: Add custom link in Title / Breadcrumbs Header #1021703

Victoria
Inactive Moderator

Hi dweddell,

Looks like the plugin uses the single post template and so the theme only picks up the title “Blog”.

You’ll need to customize the avia_title function i/enfold/functions-enfold.php to change this.

Best regards,
Victoria

October 15, 2018 at 6:20 pm in reply to: Letters on layer slider not turning #1021699

Victoria
Inactive Moderator

Hi Alex,

Well, maybe the transition should be set to last longer, not all of it fires the split second.

Best regards,
Victoria

October 15, 2018 at 6:13 pm in reply to: Company Page Profile Gaps – Emode #1021696
Victoria
Inactive Moderator
Hey prana_aok,

Please adjust I gave you before to look like this:
```
@media only screen and (min-width: 768px) {
    #av_section_2 .av-special-heading.av-special-heading-h3 {
        min-height: 90px;
        margin-top: 0px;
    }

    #top .hr-custom.hr-left {
        margin: 0 !important;
    }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 15, 2018 at 6:05 pm in reply to: Product Category Image #1021692

Victoria
Inactive Moderator

Hey mike.rav,

The section that you added to the category page and the setting are two different things.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 15, 2018 at 6:03 pm in reply to: Tax not working properly #1021690

Victoria
Inactive Moderator

Hi Dan,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 15, 2018 at 6:03 pm in reply to: Navigation arrows not visible in masonry gallery #1021689

Victoria
Inactive Moderator

Hi elenapoliti,

Best regards,
Victoria

October 15, 2018 at 5:55 pm in reply to: Link in image gallery #1021688

Victoria
Inactive Moderator

Hi SoWeAre,

A lot of browsers changed their media and media autoplay policies and so they work differently now.

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 5:54 pm in reply to: Styling pricing table #1021685

Victoria
Inactive Moderator

Hi ac,

Like I said in private before, the font size displayed is not 70 or 90, it is 24.
https://cl.ly/83ef20473792 The font size that is rendered is 24px, not 70 and not 30.

Best regards,
Victoria

October 15, 2018 at 5:52 pm in reply to: Sidebar appearing twice #1021684

Victoria
Inactive Moderator

Hi ac,

It can all be adjusted in the widget section. You need to remove the widgets from the “Display everywhere” part.

Best regards,
Victoria

October 15, 2018 at 5:41 pm in reply to: Iconfont Manager Error "Couldn’t add the font because the server didn’t respond" #1021681

Victoria
Inactive Moderator

Hey TshehanT,

Can you share the zip file that you’re uploading?

Best regards,
Victoria

October 15, 2018 at 5:32 pm in reply to: Adding script to "buy now" button woocommerce #1021676

Victoria
Inactive Moderator

Hey dondela,

Here are the links for you to consider:

Contact Form

Google AdWords conversion tracking code

If you need further assistance please let us know.
Best regards,
Victoria

October 15, 2018 at 5:30 pm in reply to: Change Text on search result pages and headline related entries on blog pages #1021674

Victoria
Inactive Moderator

Hi Andrea,

It’s in in the lang folder in you the Enfold theme.

Best regards,
Victoria

October 15, 2018 at 5:28 pm in reply to: Advanced Styling menu hover color #1021671

Victoria
Inactive Moderator

Hey timchurchman,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

How do you want to adjust the main menu on hover?

Best regards,
Victoria

October 15, 2018 at 5:27 pm in reply to: Fatal error updating theme – Fatal Error: Call to undefined function avia_is_bur #1021670

Victoria
Inactive Moderator

Hi Ric2000,

Which version of php are you running?

Best regards,
Victoria

October 12, 2018 at 10:42 pm in reply to: Search Result with thumbnail #1020887

Victoria
Inactive Moderator

Hi KaISBC,

Credentials did not work for me. Could you please update the credentials?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 12, 2018 at 10:40 pm in reply to: Enfold Portfolio's and Images not working when WooCommerce INstalled #1020885

Victoria
Inactive Moderator

Hey johnosjourney,

Can you disable caching and minification for now?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

October 12, 2018 at 10:38 pm in reply to: Remove classes while page is loading #1020883

Victoria
Inactive Moderator

Hey Eric,

Can you please be more specific which classes on which pages do you want to remove?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 12, 2018 at 10:37 pm in reply to: Can't find demo import #1020882

Victoria
Inactive Moderator

Hey NoraGTS,

Well, it is better to rest database if you don’t need all the other pages and media and import just that one demo that you need.

If you need further assistance please let us know.
Best regards,
Victoria

October 12, 2018 at 10:34 pm in reply to: Panel template does not work #1020879

Victoria
Inactive Moderator

Hi creativeopole,

I was about to check again but google captcha was updating all the time and would not let me login.

Can you show us what you have in your .htaccess?

Best regards,
Victoria

October 12, 2018 at 10:30 pm in reply to: Client logo section stay in one line and not fold under one another when viewed #1020876
Victoria
Inactive Moderator
Hey timchurchman,

There is no room for the 5 column grid in portrait view on a mobile screen. In landscape mode, it switched to a grid of 4.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .responsive #top #wrap_all .avia-content-slider-odd .slide-entry {
        width: 50%;
        clear: none;
    }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 12, 2018 at 10:17 pm in reply to: Change Menu Text and use buttons on mobile submenu #1020867
Victoria
Inactive Moderator
Hi ronaldalexander,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .av-hamburger.av-inserted-main-menu.is-active strong {
        display: none !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 12, 2018 at 10:05 pm in reply to: Use woocommerce gallery with avia builder #1020865

Victoria
Inactive Moderator

Hey Maarten-dtm,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

October 12, 2018 at 10:01 pm in reply to: Team members name above image? #1020862

Victoria
Inactive Moderator

Hi timchurchman,

https://cl.ly/b6ce68da0cf7 This is what I am seeing, how do you need to adjust it?

Best regards,
Victoria

October 12, 2018 at 9:48 pm in reply to: Border Button change #1020856

Victoria
Inactive Moderator

Hi timchurchman,

Please remove this piece of code

If you need further assistance please let us know.
Best regards,
Victoria

October 12, 2018 at 9:15 pm in reply to: Enfold Themen und LMS #1020848

Victoria
Inactive Moderator

Hi Oliver Dietz,

Here is the link for you to consider as for the copy link
https://envatohosted.zendesk.com/hc/en-us/articles/115002263349-Enfold-How-to-Remove-Enfold-Theme-By-Kreisi-in-Footer

As for the LMS, here is a link for that

9 Best WordPress LMS Plugins to Create and Sell Courses Online

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 22,411 through 22,440 (of 38,325 total)

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