Page 7 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 12, 2021 at 6:04 pm in reply to: E_COMPILE_ERROR #1287792

Victoria
Inactive Moderator

Hi yampieters,

Ok :)

Enfold 4.8.1 is ready for php8.0. Which version are you running?

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 12, 2021 at 6:03 pm in reply to: Strange settings blog different previews #1287791

Victoria
Inactive Moderator

Hey FREEMWEB,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:40 pm in reply to: Strange settings blog different previews #1287766

Victoria
Inactive Moderator

Hey FREEMWEB,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:39 pm in reply to: Color Overlay #1287764

Victoria
Inactive Moderator

Hi alexanderfiegl,

Can you please share the login link too?

Best regards,
Victoria

March 12, 2021 at 4:36 pm in reply to: Font weight #1287762

Victoria
Inactive Moderator

Hey maraschommer,

Well, you need to upload that version of the font, as the theme uses the 400 font-weight.

Here are the docs for you:

Typography

Best regards,
Victoria

March 12, 2021 at 4:33 pm in reply to: top padding doesn't work in some browsers #1287761

Victoria
Inactive Moderator

Hi bobfurgo,

Glad you got it working for you! :)

Do you still have a page with the issue so that we can check?

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 4:30 pm in reply to: Toggle 5 columns in big screen to 3 columns in mobile #1287760

Victoria
Inactive Moderator

Hey vbonora,

Best regards,
Victoria

March 12, 2021 at 4:26 pm in reply to: Change logo spacing #1287758

Victoria
Inactive Moderator

Hi bsingenberger,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 12, 2021 at 4:23 pm in reply to: Issues after upgrading to the last release 4.8 #1287755
Victoria
Inactive Moderator
Hi sandreucci,

You can try to use this code instead:
```
.entry-content-wrapper li {
    padding: 4px 0;
    line-height: 28px;
    font-size: 15px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
March 12, 2021 at 4:21 pm in reply to: Theme not updating #1287754

Victoria
Inactive Moderator

Hey Thunderbird_1,

You can install the Envato Market Plugin and try to update with it.

Here is the link for you:
https://envato.com/market-plugin/

Best regards,
Victoria

March 12, 2021 at 4:20 pm in reply to: URL is incorrect. This is affecting my SEO performance. #1287751

Victoria
Inactive Moderator

Hi oliverdubai,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 12, 2021 at 4:19 pm in reply to: Copy erscheint nicht | enfold_child.css color transparent! #1287750

Victoria
Inactive Moderator

Hey Nicoletta_DUS,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2021 at 4:18 pm in reply to: Z-index buttons #1287749

Victoria
Inactive Moderator

Hi MENS,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2021 at 4:17 pm in reply to: Default Setting New Column #1287748

Victoria
Inactive Moderator

Hey Ramon,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 12, 2021 at 4:16 pm in reply to: Cannot clear dynamic_avis folder #1287747

Victoria
Inactive Moderator

Hey mmaack,

Yes, you can delete the folder, it will be regenerated by the theme.

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2021 at 4:15 pm in reply to: Template issues is Safari #1287746

Victoria
Inactive Moderator

Hey lilijabula,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:13 pm in reply to: White Space Between Full Screen Slider and First Color Section #1287744

Victoria
Inactive Moderator

Hey jsdevore,

Could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Victoria

March 12, 2021 at 4:10 pm in reply to: PROBLEM: Can't update v3.5 to 4.8 in WordPress5.6 #1287743

Victoria
Inactive Moderator

Hey GTLuxury,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:10 pm in reply to: "Space-Key" does not work anymore with advanced layout editor #1287742

Victoria
Inactive Moderator

Hi TT2495,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:09 pm in reply to: "Space-Key" does not work anymore with advanced layout editor #1287741

Victoria
Inactive Moderator

Hi GTLuxury,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

March 12, 2021 at 4:07 pm in reply to: YouTube social icon not showing after 4.8.1 update #1287740

Victoria
Inactive Moderator

Hey Gianluigi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 4:05 pm in reply to: Magnific PopUp Problem After Upgrade #1287739

Victoria
Inactive Moderator

Hey Owen,

Please have a look at the following thread:

Problems with Enfold in combination with WordPress 5.6

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 4:02 pm in reply to: Video in Color Section is not repeating #1287737

Victoria
Inactive Moderator

Hi Steve,

Thanks for sharing :)

Best regards,
Victoria

March 12, 2021 at 4:02 pm in reply to: *Solved* #1287736

Victoria
Inactive Moderator

Hey ezfl0w,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 12, 2021 at 4:00 pm in reply to: Help! My theme is broken! #1287734

Victoria
Inactive Moderator

Hey ginnywills,

Please have a look at the following thread:

Problems with Enfold in combination with WordPress 5.6

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 3:58 pm in reply to: CSS issues #1287731

Victoria
Inactive Moderator

Hi pelle_op,

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 12, 2021 at 3:57 pm in reply to: Compatible Language translation plugin #1287730

Victoria
Inactive Moderator

Hey Afrehdo,

Most of our users are using WPML or Ploylang.

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2021 at 3:56 pm in reply to: Multi Language Website #1287728

Victoria
Inactive Moderator

Hey mooshonov,

Best regards,
Victoria

March 12, 2021 at 3:53 pm in reply to: Dropdown Menu – Change Fonts #1287727

Victoria
Inactive Moderator

Hi PremiumFood,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 12, 2021 at 3:50 pm in reply to: alte (+ nicht meine) Lizenz durch neue aktualisieren #1287725

Victoria
Inactive Moderator

Hey Heldin21,

You need to generate a token and add it to the theme options.

Here are the docs for you:

Theme Registration

One license is for one website. Do you have 2 websites?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 181 through 210 (of 38,325 total)

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