Page 697 – Support | Kriesi.at – Premium WordPress Themes

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November 29, 2018 at 4:46 pm in reply to: Pagination Messed Up #1039014

Victoria
Inactive Moderator

Hi CurlyHost,

Can you please post credentials in private?

Best regards,
Victoria

November 29, 2018 at 4:43 pm in reply to: Gallery Problem #1039012

Victoria
Inactive Moderator

Hey clickrepublic,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 29, 2018 at 4:41 pm in reply to: How to put title and date above featured image on post? #1039007

Victoria
Inactive Moderator

Hi williamslyd,

Here are some threads to consider:
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

How to change category, tag, archive, etc pages to look like avia masonry grid?

Best regards,
Victoria

November 29, 2018 at 4:37 pm in reply to: Sticky menu on mobile #1039006

Victoria
Inactive Moderator

Hey Roderick,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 29, 2018 at 4:35 pm in reply to: Testimonials slider jumping around #1039005
Victoria
Inactive Moderator
Hi eddy0090,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px){
    #top .avia-slider-testimonials.avia-testimonial-wrapper {
        min-height: 800px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 29, 2018 at 4:30 pm in reply to: Request Entity Too Large 413 #1039004

Victoria
Inactive Moderator

Hey cTes,

Can you please specify the exact steps of how to reproduce the issue?

Best regards,
Victoria

November 29, 2018 at 4:29 pm in reply to: Slow speed values #1038998

Victoria
Inactive Moderator

Hi Maskenzauber,

Here are some links for you to consider:
https://wordpress.org/support/topic/vary-accept-encoding-header-2/

How to Fix “Specify a Vary: Accept-Encoding Header” Warning

Confused about child theme CSS versioning

https://kriesi.at/support/topic/how-to-remove-the-get-parameters-from-jscss-files-e-g-enfold-cssver1/

If you need further assistance please let us know.
Best regards,
Victoria

November 29, 2018 at 4:20 pm in reply to: symbol list buggy & no responsiveness #1038996

Victoria
Inactive Moderator

Hey heiratenmitstil,

Best regards,
Victoria

November 29, 2018 at 4:18 pm in reply to: Activating Woocommerce Crashes the Site #1038995

Victoria
Inactive Moderator

Hi debbi_handtowels2,

Best regards,
Victoria

November 29, 2018 at 4:13 pm in reply to: Other Akkordeons do not open in mobile view #1038993

Victoria
Inactive Moderator

Hi Astrid,

Could you please attach some screenshots of the issue?

What do you mean hovering and clicking? Do you mean the links are not clickable?

Best regards,
Victoria

November 29, 2018 at 4:10 pm in reply to: Website performance and optimization in Enfold 4.5 #1038992

Victoria
Inactive Moderator

Hi lesargini,

Hmmm… The accordeon seems to be working on my end and caching is enabled. Is this not how you wanted?

Best regards,
Victoria

November 29, 2018 at 4:07 pm in reply to: Triggering Lightbox Gallery with Link #1038991

Victoria
Inactive Moderator

Hi Joel,

Well, you might want to hire someone to make the customization for you or consider a different gallery.

Best regards,
Victoria

November 29, 2018 at 4:00 pm in reply to: How to add "add to cart" button to product grid #1038984

Victoria
Inactive Moderator

Hey DROR,

Here are some threads to consider:
https://kriesi.at/support/topic/add-add-to-cart-button-in-product-grid-product-slider/

Add to cart buttons in product grid

If you need further assistance please let us know.
Best regards,
Victoria

November 29, 2018 at 3:57 pm in reply to: tabs #1038983

Victoria
Inactive Moderator

Hey inaudit,

Please disable JavaScript merging and see if the issue remains.

Best regards,
Victoria

November 29, 2018 at 1:29 pm in reply to: 2 things: spam contact form + Update 4.4.1 to 4.5 #1038942

Victoria
Inactive Moderator

Hi inento,

Here are some links for the spam issue
https://colorlib.com/wp/wordpress-anti-spam-plugins/
https://codex.wordpress.org/Combating_Comment_Spam

If you need further assistance please let us know.
Best regards,
Victoria

November 29, 2018 at 1:25 pm in reply to: You need to specify an instgram username. #1038937

Victoria
Inactive Moderator

Hi Paul,

Please bare with us, our devs are working on it.

Best regards,
Victoria

November 29, 2018 at 1:23 pm in reply to: After updating white stripes in some pages #1038936

Victoria
Inactive Moderator

Hi zerod10,

Best regards,
Victoria

November 29, 2018 at 1:18 pm in reply to: Dynamic email subject generated with Enfold’s Contact Form tool #1038931

Victoria
Inactive Moderator

Hi profumopuntoit,

Yes, it is not working at the moment. I’ll flag your thread for Yigit as a feature request.

Best regards,
Victoria

November 29, 2018 at 1:17 pm in reply to: Increase parallax scroll span #1038930

Victoria
Inactive Moderator

Hey metafora29,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 29, 2018 at 1:16 pm in reply to: How to create a promo video button that pops up? #1038929

Victoria
Inactive Moderator

Hi Linda,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 29, 2018 at 1:15 pm in reply to: current-menu-item class not passed down to custom mobile menu anchor links #1038927

Victoria
Inactive Moderator

Hi Thorsten,

I think with the one pager, it is not working at the moment, unfortunately.

Best regards,
Victoria

November 29, 2018 at 1:11 pm in reply to: Portfolio sidebar menu problem #1038925

Victoria
Inactive Moderator

Hi James,

https://cl.ly/cdc3bdee884c I see you got the accordeon for the menu.

Can you disable caching and minification for now? So that we can help you with css.

Best regards,
Victoria

November 29, 2018 at 1:05 pm in reply to: Add excerpt to taxonomy-portfolio_entries.php #1038923

Victoria
Inactive Moderator

Hi smudgedesign,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 29, 2018 at 12:55 pm in reply to: Avia Layout Builder Won't Save Edited Text #1038920

Victoria
Inactive Moderator

Hi Monique,

Please disable JetPack and Scurrri and see if the issue persists.

Best regards,
Victoria

November 29, 2018 at 12:48 pm in reply to: Add the search icon from header into a full width submenu? #1038916

Victoria
Inactive Moderator

Hi jholtdesign,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 29, 2018 at 12:45 pm in reply to: problem with Your support #1038915
Victoria
Inactive Moderator
Hi Sachasilvestri,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.search.search-results .search-result-counter {
    width: 180px;
    height: 180px;
}
.html_elegant-blog #top.search.search-results .post-entry .post-title,
.html_elegant-blog #top.search.search-results .post-entry .post-meta-infos {
        margin-left: 160px;
}
.search.search-results .template-search .entry-content-wrapper .entry-content {
    padding-left: 160px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 29, 2018 at 12:40 pm in reply to: Vimeo embed with autoplay doesn't seem to be working #1038912

Victoria
Inactive Moderator

Hi sky19er,

https://cl.ly/131751226c54 That is a svg not a video.

You can use svg on your website too.
Best regards,
Victoria

November 29, 2018 at 12:37 pm in reply to: masonry grid image overlay when text and excerpt are below the image #1038911

Victoria
Inactive Moderator

Hi Birdster,

No, there isno such option at this point. You might want to hire someone to make the customization for you.

If you need further assistance please let us know.
Best regards,
Victoria

November 28, 2018 at 5:42 pm in reply to: how can I put the secondary menu/phone info between logo and main menu? #1038633
Victoria
Inactive Moderator
Hi gilleskom,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #header_meta {
  position: absolute; 
  top: 0;
  width: 100vw;
  margin-bottom: 10px;
}
.html_header_top.html_bottom_nav_header #header_main {
  padding-top: 40px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 28, 2018 at 5:36 pm in reply to: Move the Category name above the Title in AVIA Blog Post Element #1038625
Victoria
Inactive Moderator
Hi,

Here is the code you can put in your funtions.php
```
function moveCategoriesInBlogGrid(){
?>
<script>
	jQuery(document).ready(function($) {
    	jQuery('.slide-entry-wrap .blog-categories.minor-meta').each(function() {
		var category =  jQuery(this);
		var title = category.siblings('.slide-entry-wrap h3.slide-entry-title.entry-title');
		category.insertBefore(title) });
	});
</script>
<?php
}
add_action('wp_footer', 'moveCategoriesInBlogGrid');
```
adn this to Quick css:
```
.html_modern-blog #top .post-entry .blog-categories {
    top: 10px;
}
.html_elegant-blog .avia-content-slider .slide-entry-title {
    padding-top: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 20,881 through 20,910 (of 38,325 total)

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