Page 658 – Support | Kriesi.at – Premium WordPress Themes

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January 17, 2019 at 10:37 pm in reply to: Header – Logo #1055220

Victoria
Inactive Moderator

Hey HeRoh74,

Here is a thread for you to consider

How do I create a tagline under my logo?

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:33 pm in reply to: the option to make the column invisible doesn't work , it wont save . #1055214
Victoria
Inactive Moderator
Hey neli666,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .flex_column.av_one_half.avia-builder-el-3 .avia-image-container-inner {
        display: none;
    }
    .flex_column.av_one_half.avia-builder-el-3 .hr.hr-invisible {
        height: 0px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:30 pm in reply to: Kontaktformular #1055212

Victoria
Inactive Moderator

Hey HeRoh74,

Möglicherweise möchten Sie das Contact Form 7-Plugin oder Gravity Forms verwenden, um mehr Optionen zum Erstellen flexibler Formularlösungen zu erhalten. Das Anpassen von Enfold-Formularen wird umständlicher.

You might want to use Contact Form 7 plugin or Gravity Forms to have more options in building flexible form solutions. Customizing Enfold forms will be much more tedious.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:27 pm in reply to: Font color and family in contact form element #1055208
Victoria
Inactive Moderator
Hi bakbek,

Thank you for clarifying.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .main_color select, 
#top .avia_ajax_form .text_area  {
    font-family: "Open Sans Hebrew" !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:24 pm in reply to: Enfold Social Share Buttons PHP 7.2 and 7.3 error #1055204

Victoria
Inactive Moderator

Hi Bestone01,

Here is a core WordPress ticket with the issue:
https://core.trac.wordpress.org/ticket/42814

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 10:19 pm in reply to: Mobile Menu overlaps the logo #1055202
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .main_menu {
        left: auto;
        right: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 10:16 pm in reply to: Parse error, unexpected T_FUNCTION #1055199

Victoria
Inactive Moderator

Hi Mathias,

Here is a thread for you to consider
https://kriesi.at/support/topic/error-parse-error-syntax-error-unexpected-t_function/

Best regards,
Victoria

January 17, 2019 at 10:04 pm in reply to: Page background is solid black #1055194

Victoria
Inactive Moderator

Hey shannonjhester,

Could you please attach some screenshots of the issue?

I am seeing different sections white and black. On which page can we see the issue?

Best regards,
Victoria

January 17, 2019 at 10:03 pm in reply to: How to Display Summary on Home Page？ #1055193

Victoria
Inactive Moderator

Hi jack000486,

https://cl.ly/fd816d1484c8 In the latest versions it’s here. In your version, you need to look for the “Screen options” in the right top corner of the page and check the box.

Best regards,
Victoria

January 17, 2019 at 9:59 pm in reply to: How to centre images with different sizes in gallery #1055186

Victoria
Inactive Moderator

Hey Els,

Could you please attach a mockup of what you’re trying to achieve?

You can use images with different aspect ratios.

Here are the docs for you

Masonry

Best regards,
Victoria

January 17, 2019 at 9:58 pm in reply to: Feature image for blog post on author page #1055185

Victoria
Inactive Moderator

Hi mjavidnikoo,

It is possible, but you’ll need a custom author template.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 17, 2019 at 9:56 pm in reply to: Visibility of homepage on google #1055183

Victoria
Inactive Moderator

Hi HeavyMetalRockt,

Are you using a SEO plugin? You might want to consider using one.
https://www.wpbeginner.com/showcase/9-best-wordpress-seo-plugins-and-tools-that-you-should-use/

Best regards,
Victoria

January 17, 2019 at 9:55 pm in reply to: LayerSlider showing only blank white space #1055182

Victoria
Inactive Moderator

Hi Julian,

Did you try the solution posted above?

Best regards,
Victoria

January 17, 2019 at 9:54 pm in reply to: LayerSlider showing only blank white space #1055180

Victoria
Inactive Moderator

Hi andiconti,

Thank you for your input! :)

Layer Slider is still compatible with Gutenberg, unfortunately.

Best regards,
Victoria

January 17, 2019 at 9:51 pm in reply to: Change Order of WP Menu and WPML Switcher #1055179

Victoria
Inactive Moderator

Hey Steveatpeak,

https://cl.ly/eccf34fbd04d You can try removing these actions via the functions.php and calling them in the place that you need.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:49 pm in reply to: Problems with post after updaten to WordPress and Enfold 4.5.2 #1055176

Victoria
Inactive Moderator

Hi KarstenKoehler,

Glad you got it working for you! :)

Please check this post from Kriesi:

WordPress 5.0, Enfold 4.5.1 and our older Themes

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:47 pm in reply to: Can't put in new update #1055173

Victoria
Inactive Moderator

Hi russelltuff,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

Please check this thread:

Page not loading after WordPress 4.9.1 Update

Best regards,
Victoria

January 17, 2019 at 9:45 pm in reply to: Cross Browser Check? #1055170

Victoria
Inactive Moderator

Hi Moondreamer21,

Please test on the actual mobile devices and confirm if the issue is still there. I do not see the issue on my iPhone.

Best regards,
Victoria

January 17, 2019 at 9:42 pm in reply to: Tab Section Icon image larger and more spaced out #1055169
Victoria
Inactive Moderator
Hi Hudavi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-tab-with-image .av-inner-tab-title {
    display: block;
    margin: 0 auto;
}
#top .av-section-tab-title {
    margin: 0px 25px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 9:37 pm in reply to: Site not displaying – conflict with Layer Slide, Latest version of PHP / MySql #1055167

Victoria
Inactive Moderator

Hi creativeraven,

You are running a very old version of the theme. Layer Slider has new versions too, they come with the Enfold update. You might want to update the theme. The last few updates might require more attention and it would be great if you had a copy of the website as a test server and attempt the update there first.

If you need further assistance please let us know.
Best regards,
Victoria

January 17, 2019 at 9:33 pm in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1055163
Victoria
Inactive Moderator
Hi NOW-DESiGNS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.sidebar.sidebar_right.units.alpha {
  width: 25%;
  float: right;
  clear: none;
} 
body .av-content-small.units.alpha {
  clear: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 9:26 pm in reply to: PHP version compatible to Enfold theme #1055158

Victoria
Inactive Moderator

Hi frosch178,

Your comment does not really seem to be relevant to this thread.

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

January 17, 2019 at 9:19 pm in reply to: Can't control Youtube Videos #1055157

Victoria
Inactive Moderator

Hey dvalansi,

Best regards,
Victoria

January 17, 2019 at 9:09 pm in reply to: Contact Form 7 styled like enfold contact form #1055154

Victoria
Inactive Moderator

Hi flightdeck,

https://cl.ly/5262463986ee Well, with the way the html is for the CF form it’s very hard to make it look the same, it’ll require some JavaScript not only css.

Unfortunately, this kind of customization is out of the scope of our support.

Best regards,
Victoria

January 17, 2019 at 9:06 pm in reply to: Responsive layout changed so 1st image is full width then in 2x column #1055153
Victoria
Inactive Moderator
Hi DigitalEssence,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  h1 {
    font-size: 20px;
  }
  div .av_one_third {
      width: 31.333333%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 8:59 pm in reply to: portfolio pages with tabs disappears on smartphones #1055151

Victoria
Inactive Moderator

Hey Susanne,

Well, they turn to a kind of an accordion, not tabs on mobile. This is how they function.
https://cl.ly/8a84207d3040 Does it not work for you like that?

Best regards,
Victoria

January 17, 2019 at 8:53 pm in reply to: Enfold catalogue not repsonsive #1055149
Victoria
Inactive Moderator
Hi JKManagement,

Yes, sure :)

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 990px) and (max-width:1100px) {
    .av-catalogue-price {
        width: 100%;
        top: 40px;
        left: 0;
    }
    .av-catalogue-content {
        padding-top: 50px;
    }
}

@media only screen and (min-width: 768px) and (max-width:989px) {
    .av-catalogue-price {
        width: 100%;
        top: 70px;
        left: 0;
    }
    .av-catalogue-content {
        padding-top: 50px;
    }
}

@media only screen and (max-width: 767px) {
    .av-catalogue-price {
        width: 100%;
        top: 70px;
        left: 0;
    }
    .av-catalogue-content {
        padding-top: 70px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 17, 2019 at 8:43 pm in reply to: LayerSlider showing 'more videos' when opened in Chrome #1055145

Victoria
Inactive Moderator

Hi Xandria,

https://cl.ly/3c93172ddabe I do not see the button in the html here and so it cannot be seen on mobile.
https://cl.ly/86bc309fee0a The button is not there on desktop either. Can you add the button back and we can help you adjust it for different screen sizes?

Best regards,
Victoria

January 17, 2019 at 8:38 pm in reply to: Cell Margins #1055144

Victoria
Inactive Moderator

Hi NIgel,

Using media queries you can specify different values for the desktop screen sizes and mobile.

What code are you using? Let us help you with that.

Best regards,
Victoria

January 17, 2019 at 8:35 pm in reply to: Kontaktformular Radiobuttons #1055142

Victoria
Inactive Moderator

Hi nomore007,

Yes, you might want to consider using the Contact Forms 7 or Gravity forms if Enfold’s contact forms lack functionality that you need.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,711 through 19,740 (of 38,325 total)

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