Page 607 – Support | Kriesi.at – Premium WordPress Themes

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March 5, 2019 at 10:11 pm in reply to: Widget Abstände mobil #1075106
Victoria
Inactive Moderator
Hi Franz,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 @media only screen and (max-width:767px){
     .avia_textblock p {
         margin: 0;
     }
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2019 at 10:09 pm in reply to: Fullscreen Slider – Image not displaying on iPhone #1075104

Victoria
Inactive Moderator

Hi jaredco,

Oh, I thought you were talking about the burger.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2019 at 10:05 pm in reply to: image title in lightbox #1075103

Victoria
Inactive Moderator

Hi czar,

Did you add titles to the images?

The token expired and I cannot check.

Best regards,
Victoria

March 5, 2019 at 10:02 pm in reply to: Horizontal gallery images cropped on mobile and chopped from the top on desktop #1075102

Victoria
Inactive Moderator

Hi Maarten,

Sorry that it did not come up to your expectations. The gallery is not perfect on mobile, but glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 5, 2019 at 9:59 pm in reply to: Problems with buttons "add to cart" and "show details" in product slider #1075101

Victoria
Inactive Moderator

Hi rob,

Ok, I thought you wanted to remove the delimiter. Can you please disable Css merging for now?

Best regards,
Victoria

March 5, 2019 at 9:56 pm in reply to: Different contact form in the same IFrame #1075099

Victoria
Inactive Moderator

Hi amepro,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2019 at 9:54 pm in reply to: Blog Can't Use "Elegant Blog Styling" with Advanced Layout Editor? #1075097

Victoria
Inactive Moderator

Hey cottonseedapparel,

Best regards,
Victoria

March 5, 2019 at 9:51 pm in reply to: Theme-Nachfolger Empfehlung für Brightbox #1075095

Victoria
Inactive Moderator

Hey Wolfgang Lengfelder,

We are currently offering only one theme – Enfold.

Please check the demos:
https://kriesi.at/themedemo/?theme=enfold-overview

and the docs here:

Home

Best regards,
Victoria

March 5, 2019 at 9:48 pm in reply to: How to put title and date above featured image on post? #1075094

Victoria
Inactive Moderator

Hi Amanda,

Please check the Blog style in the theme options under the Blog layout tab. Are they the same?

Best regards,
Victoria

March 5, 2019 at 9:45 pm in reply to: iconbox settings gone #1075093

Victoria
Inactive Moderator

Hi lech07,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2019 at 9:42 pm in reply to: Problems with EDITOR LAYOUT #1075091

Victoria
Inactive Moderator

Hi TruefriendsStore,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 5, 2019 at 9:40 pm in reply to: Lazyload extra gaps appear… #1075090

Victoria
Inactive Moderator

Hey mrlreynolds,

Enfold does not do very well with the lazy load at the moment. Many elements rely on JavaScript to calculate a position and it is not possible of the images are not on the page.

Best regards,
Victoria

March 5, 2019 at 9:37 pm in reply to: Advanced styling options not working #1075089

Victoria
Inactive Moderator

Hi Art,

Every media query in your Quick css is missing the closing { and so the code added after it when merged is not applied.

You need to validate all the code in the Quick css field and fox the errors.

Best regards,
Victoria

March 5, 2019 at 9:29 pm in reply to: Uncaught TypeError: Cannot read property 'frames' of undefined #1075085

Victoria
Inactive Moderator

Hey Robert,

Please, switch to the default theme and see if the issue is still there.

If you need further assistance please let us know.
Best regards,
Victoria

March 5, 2019 at 9:26 pm in reply to: Question #1075084
Victoria
Inactive Moderator
Hi larias_transfiriendo,

Here is how to remove the Kriesi copy text
https://www.thewordcracker.com/en-us/remove-enfold-wordpress-theme-kriesi-enfold-footer/

https://cl.ly/a4f070459146 The button looks fine on my end.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px) and (max-width: 990px) {
    #top .no_margin.av_one_fourth {
        padding: 10px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2019 at 9:20 pm in reply to: Make Shrinking Header / Logo Smaller #1075083

Victoria
Inactive Moderator

Hey empiread201,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 5, 2019 at 9:20 pm in reply to: Tabs disappear after upgrading to 4.5.4 #1075082

Victoria
Inactive Moderator

Hey trentscott,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 5, 2019 at 9:18 pm in reply to: Blog grid displaying in random order when WooCommerce is activated #1075081

Victoria
Inactive Moderator

Hi Danielle,

What do you mean by “sharing the default post category with products”? This should not be happening.

Best regards,
Victoria

March 5, 2019 at 9:16 pm in reply to: modern tribes ticket module / ajax issues #1075080

Victoria
Inactive Moderator

Hey whatcom_museum,

Best regards,
Victoria

March 5, 2019 at 9:14 pm in reply to: Caption below image element #1075079
Victoria
Inactive Moderator
Hi robnelson4,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_3 .wp-caption-text {
    padding: 3px;
    text-align: left;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2019 at 9:10 pm in reply to: Timeline / Breakpoint on tablet #1075078

Victoria
Inactive Moderator

Hi Lex,

Best regards,
Victoria

March 3, 2019 at 7:55 pm in reply to: Full Width Sub Menu / not sticky in mobile version #1074018

Victoria
Inactive Moderator

Hey CC,

Can you disable caching and minification for now?

Best regards,
Victoria

March 3, 2019 at 7:53 pm in reply to: No follow – Customer Review Link to their websites #1074016

Victoria
Inactive Moderator

Hey pumpmakers,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 3, 2019 at 7:49 pm in reply to: How to properly integrate Advanced Custom Fields plugin in Enfold #1074014

Victoria
Inactive Moderator

Hi marco3253,

What do you mean?

Best regards,
Victoria

March 3, 2019 at 7:45 pm in reply to: Icongrid text is blurry on Chrome #1074012

Victoria
Inactive Moderator

Hi Lowisoft,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 3, 2019 at 7:43 pm in reply to: Menu design: 4 or 5 columns #1074009

Victoria
Inactive Moderator

Hey brandgeist17,

Well, if the mega menu is not an option you might want to look for the plugin that gives you more flexible options when building the menu.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 3, 2019 at 7:36 pm in reply to: change top header background color when scrolling #1074008

Victoria
Inactive Moderator

Hey Butterfly44,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 3, 2019 at 7:35 pm in reply to: Responsive Design for Ipads and Tablets is missing #1074006
Victoria
Inactive Moderator
Hey carTransport,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px){
  #top #av-layout-grid-9 .no_margin.av_one_third {
  padding: 20px !important;
  }
  #top #av-layout-grid-9 .no_margin.av_two_third {
   padding: 30px 40px 30px 10px !important;
  }
  h3.iconbox_content_title a {
    font-size: 17px;
  }
  .iconbox_content p {
        word-break: break-word;
  }
}
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 3, 2019 at 7:27 pm in reply to: Lazy load masonry gallery #1074005

Victoria
Inactive Moderator

Hey fylatos,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or look for a plugin :)

Best regards,
Victoria

March 3, 2019 at 7:26 pm in reply to: glassy header transparent background height #1074004

Victoria
Inactive Moderator

Hi chrishilli,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,181 through 18,210 (of 38,325 total)

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