Page 603 – Support | Kriesi.at – Premium WordPress Themes

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March 13, 2019 at 8:21 am in reply to: Screen Options not working #1078128

Victoria
Inactive Moderator

Hi MaritzaPB,

Best regards,
Victoria

March 13, 2019 at 8:18 am in reply to: Include a URL with PHP shortcode in a post #1078124

Victoria
Inactive Moderator

Hey jazzminus,

Can you please share a mockup of what you’re trying to achieve with this code?

Best regards,
Victoria

March 13, 2019 at 8:16 am in reply to: Full Width Submenu to be Sticky on Mobile #1078120

Victoria
Inactive Moderator

Hi marsh1984,

Please refer to the solution posted in these threads

Full width Submenu not sticky on mobile

https://kriesi.at/support/topic/sticky-sub-menu-on-mobile/#post-889668

Best regards,
Victoria

March 13, 2019 at 8:13 am in reply to: Modal window privacy and cookie info does not work at all #1078118

Victoria
Inactive Moderator

Hi ak-muc,

You know testing the cookie notice after you logged in to the dashboard is not correct in the maintenance mode.

This one is working on Chrome and FF on Ubuntu.

Best regards,
Victoria

March 13, 2019 at 8:06 am in reply to: 100% Full Height Page #1078113
Victoria
Inactive Moderator
Hi s29ers,

Thank you for that. Please try using the code below:
```
.html_stretched #wrap_all {
    background-color: #fcfcfc;
}
```
Best regards,
Victoria
March 13, 2019 at 7:59 am in reply to: Column Equal Height Setting Not Working #1078108

Victoria
Inactive Moderator

Hi shreinmedia,

It has been a while and I forgot what it was, unfortunately. Please, give us the other website with the issue and we’ll try to help you there, with explanation :)

Best regards,
Victoria

March 12, 2019 at 9:47 pm in reply to: conflict with plugin #1077995

Victoria
Inactive Moderator

Hey Uroš,

There has to be a setting in the plugin that allows you to exclude certain post types. Please check the plugins docs and support forums.

Best regards,
Victoria

March 12, 2019 at 9:46 pm in reply to: Color of text that's in a Grid Row Cell #1077994

Victoria
Inactive Moderator

Hi jurgen1979,

Well, on hover the parent container gets 0.8 opacity and so the color of the text inside gets distorted.

Best regards,
Victoria

March 12, 2019 at 9:38 pm in reply to: Error after theme update #1077991

Victoria
Inactive Moderator

Hi nini_bacher,

It is ok, it not shown to your users anymore and the website functions ok, right?

Best regards,
Victoria

March 12, 2019 at 9:28 pm in reply to: no edit or viewing afater update #1077987

Victoria
Inactive Moderator

Hi jdevoll,

Best regards,
Victoria

March 12, 2019 at 9:23 pm in reply to: Theme shortcodes not working on WooCommerce product pages #1077983

Victoria
Inactive Moderator

Hey twitchdevelopment,

What blocks are you referring to? Are you using Gutenberg?

Best regards,
Victoria

March 12, 2019 at 9:20 pm in reply to: Woocommerce Product Variants Bug #1077980

Victoria
Inactive Moderator

Hi Tobias,

No, not yet, unfortunately. Though the update should be out soon.

Best regards,
Victoria

March 12, 2019 at 9:18 pm in reply to: Homepage "wonky" after theme update #1077978

Victoria
Inactive Moderator

Hi solomita,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2019 at 9:16 pm in reply to: Problem beim Theme Propulsion #1077977

Victoria
Inactive Moderator

Hey Patrick Jullien,

This theme has been deprecated and so we do not offer any more updates to it. We can give you the latest version, but you need to register at this forum with your purchase code.

Best regards,
Victoria

March 12, 2019 at 9:14 pm in reply to: Portfolio Masonry Overlay & Date #1077976

Victoria
Inactive Moderator

Hi Digilocker,

Well, you can add the dates to the excerpt manually if you don’t have too many portfolios to update.

Best regards,
Victoria

March 12, 2019 at 9:12 pm in reply to: Main content overlaps submenu after solving a problem with fixed element #1077975

Victoria
Inactive Moderator

Hi ulif,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2019 at 9:09 pm in reply to: Header height set to 50px – shows 82px on mobile why? #1077974
Victoria
Inactive Moderator
Hey restube,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
    #top #header_main > .container, 
    #top #header_main > .container .main_menu .av-main-nav > li > a,
     #top #header_main #menu-item-shop .cart_dropdown_link {
        height: 50px !important;
        line-height: 50px !important;
    }
    .responsive .logo a {
        vertical-align: top;
    }
    .responsive .logo a img {
        height: 50px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 12, 2019 at 9:00 pm in reply to: post-meta-infos not centered under posts #1077970

Victoria
Inactive Moderator

Hi Roy,

https://cl.ly/57e979d55057 Do you mean you want to add tags here? In this case, even hacking the loop-index.php might not help.

Best regards,
Victoria

March 12, 2019 at 8:56 pm in reply to: Tree function for changiworks only for the parent page, but not for the subpages #1077967

Victoria
Inactive Moderator

Hi HeinzRudolf,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2019 at 8:55 pm in reply to: woocommerce doesn't show up an order complete message #1077966

Victoria
Inactive Moderator

Hi shhattori,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2019 at 8:53 pm in reply to: Hide category from product-categories on targeted page #1077965

Victoria
Inactive Moderator

Hey KingFilly,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2019 at 8:43 pm in reply to: Remove empty header space visible in mobile view only #1077958

Victoria
Inactive Moderator

Hey kilimats,

Best regards,
Victoria

March 12, 2019 at 8:38 pm in reply to: Audio playlist in accordion does not shows #1077956

Victoria
Inactive Moderator

Hi Bikerudraudze,

Best regards,
Victoria

March 12, 2019 at 8:36 pm in reply to: Height of layer slider not matching the screen #1077954

Victoria
Inactive Moderator

Hi mritkuma99,

Could you please attach some screenshots of the issue?

We do not know which part is cropped, we need to see what is missing.

Best regards,
Victoria

March 12, 2019 at 8:34 pm in reply to: Toggle multiple Masonry Galleries showing only one at the time #1077953

Victoria
Inactive Moderator

Hey johnnorrby,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Or try using masonry in the tab section.

Best regards,
Victoria

March 12, 2019 at 8:33 pm in reply to: Mobile 'Burger' menu disappeared #1077951

Victoria
Inactive Moderator

Hi webdesignphx,

I replied to you in another thread. Please keep the discussion there and do not post here.

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2019 at 8:31 pm in reply to: mail chimp pop up enfold – android mobile #1077950

Victoria
Inactive Moderator

Hi AuroraArcus,

Could you please clear the cache, check again, check on another device and get back to us.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 12, 2019 at 8:26 pm in reply to: Full Screen Slider and Footer issues #1077949
Victoria
Inactive Moderator
Hi Chris,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body div.slideshow_align_caption .avia-button {
    font-size: 20px; 
}
```
If you need further assistance please let us know.
Best regards,
Victoria
March 12, 2019 at 8:21 pm in reply to: Basket Icon on mibile not clickable #1077947

Victoria
Inactive Moderator

Hey waveseven,

https://cl.ly/c66d78da7653 This code in your styles css needs to be changed to work on tablets and desktop but not on mobile with the help of media queries.

Do you need help with that?

Best regards,
Victoria

March 12, 2019 at 8:18 pm in reply to: Verlinkte Spalten einen Linktext bzw. Title Tag geben #1077946

Victoria
Inactive Moderator

Hey Ingo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,061 through 18,090 (of 38,325 total)

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