Page 562 – Support | Kriesi.at – Premium WordPress Themes

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Posts
April 29, 2019 at 7:54 pm in reply to: Draft preview is showing the first version of a page but not changes #1095464

Victoria
Inactive Moderator

Hey octech,

Looks like you’re using the Block editor and not the Advanced Layout Builder. We cannot really provide support for that.

Best regards,
Victoria

April 29, 2019 at 7:40 pm in reply to: Author picture overlaps content #1095457
Victoria
Inactive Moderator
Hey compgen_mailwurm,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.template-blog .blog-meta.post-author-format-type {
  width: 100px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 29, 2019 at 7:36 pm in reply to: Change logo spacing #1095456
Victoria
Inactive Moderator
Hi bsingenberger,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.logo a {
  padding-top: 20px;
}
.header-scrolled .logo a {
  padding-top: 0px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 29, 2019 at 7:31 pm in reply to: Shop Image Banner #1095452
Victoria
Inactive Moderator
Hi Nick,

The image there has to have a parallax effect.

Please try adding this css:
```
.av-section-color-overlay-wrap {
	min-height: 350px;
}
```
Best regards,
Victoria
April 29, 2019 at 7:26 pm in reply to: Problem about display of the background added the Image #1095450

Victoria
Inactive Moderator

Hi SenjaLp,

Please disable css merging and see if the issue persists.

Best regards,
Victoria

April 29, 2019 at 7:25 pm in reply to: Icon social, menu links problems #1095448

Victoria
Inactive Moderator

Hi Emaginance,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

April 29, 2019 at 7:24 pm in reply to: Updates in predefined color schemes taking a few hours to show on my website #1095447

Victoria
Inactive Moderator

Hey arthurepassa,

https://cl.ly/8ee7f2ebbf2d You need to have these disabled while making changes to your website and enable them again when you’re done making changes.

Best regards,
Victoria

April 29, 2019 at 7:21 pm in reply to: Mobile Issues #1095445
Victoria
Inactive Moderator
Hi bakbek,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top .logo {
        float: left;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 29, 2019 at 7:19 pm in reply to: Font size of blog title is too big on mobile version #1095444
Victoria
Inactive Moderator
Hey Ayumi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    #top #wrap_all .all_colors h3.av-magazine-title {
        font-size: 18px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 29, 2019 at 7:14 pm in reply to: Side navigation arrows in portfolio run backwards #1095443

Victoria
Inactive Moderator

Hi tonyiatridis,

Did you get it working?

@Guenni007 thank you for your input.

Best regards,
Victoria

April 29, 2019 at 7:12 pm in reply to: Mobile menu is not shown #1095440
Victoria
Inactive Moderator
Hey webprojektdonauwoerth,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 29, 2019 at 7:07 pm in reply to: Slider #1095437

Victoria
Inactive Moderator

Hey maryenvato,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 7:06 pm in reply to: mobile menu doesn't work on iPad with 1024px #1095434

Victoria
Inactive Moderator

Hi webprojektdonauwoerth,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

April 29, 2019 at 7:03 pm in reply to: Timeline content element creates html mess #1095432

Victoria
Inactive Moderator

Hey dirk_burkhardt,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 6:59 pm in reply to: Testimonials minimum height #1095431

Victoria
Inactive Moderator

Hey gextiona,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 6:54 pm in reply to: Double line border for column element #1095429

Victoria
Inactive Moderator

Hi aussiedropbear,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

April 29, 2019 at 6:52 pm in reply to: Preview not working for Posts that are not yet published … #1095428

Victoria
Inactive Moderator

Hi lmackinnon,

Please try using it now. You had the Gutenberg chosen in the Theme options. I switched it to the Classic editor.

Best regards,
Victoria

April 29, 2019 at 6:45 pm in reply to: I'm having problems with SEO meta #1095425

Victoria
Inactive Moderator

Hi aribann,

What do you mean it did not work? Yoast did not work?

Best regards,
Victoria

April 29, 2019 at 6:42 pm in reply to: Image expands when accordion expands #1095423

Victoria
Inactive Moderator

Hey Michael,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 6:40 pm in reply to: Plugin Support #1095422

Victoria
Inactive Moderator

Hi rup,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Victoria

April 29, 2019 at 6:39 pm in reply to: image as portfolio filter #1095420
Victoria
Inactive Moderator
Hi Tim,

Please try this css:
```
.av-masonry-sort a {
    width: 150px;
    height: 30px;
    background: #2fdddd;
    line-height: 30px;
    border-radius: 5px;
    border: 1px solid #666;
}
```
Best regards,
Victoria
April 29, 2019 at 6:35 pm in reply to: In the theme enfold, the layout editor not run #1095419

Victoria
Inactive Moderator

Hey intenso,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

April 29, 2019 at 6:31 pm in reply to: Unusable theme #1095414

Victoria
Inactive Moderator

Hey amepro,

Sorry to hear that.

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 6:31 pm in reply to: Partner/Logo Element Change Color #1095413

Victoria
Inactive Moderator

Hi Guenni007,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 29, 2019 at 6:30 pm in reply to: Change order of Magazine element with tribe events Cat items #1095412

Victoria
Inactive Moderator

Hey digiplace,

Best regards,
Victoria

April 29, 2019 at 3:03 pm in reply to: Rounded Buttons (yep, those) #1095306

Victoria
Inactive Moderator

Hi nestormakhno,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 29, 2019 at 3:01 pm in reply to: Enfold English Arabic – Polylang plugin #1095305

Victoria
Inactive Moderator

Hey capuchin,

Did you choose the logo right/menu left in the theme options?

Best regards,
Victoria

April 29, 2019 at 2:59 pm in reply to: Removing dates from old posts #1095304
Victoria
Inactive Moderator
Hey serge esteves,

You need to check here for that:
```
if (get_the_modified_time() != get_the_time()) {
```
add another condition checking if the date is before 500 days.

Best regards,
Victoria
April 29, 2019 at 2:55 pm in reply to: CSS merge file glitches #1095302

Victoria
Inactive Moderator

Hi michaelH,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 29, 2019 at 2:54 pm in reply to: contact form – #1095300

Victoria
Inactive Moderator

Hey guidiepartner,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 16,831 through 16,860 (of 38,325 total)

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