Page 538 – Support | Kriesi.at – Premium WordPress Themes

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June 4, 2019 at 10:20 am in reply to: Breadcrumb Feature – Missing the Parent ?? that I would expect to see #1106967

Victoria
Inactive Moderator

Hi jsw_nz,

The menu that you build and the breadcrumbs are using different functionalities and are not the same. Are the pages hierarchical? The ones you have is the side nav?

Best regards,
Victoria

June 4, 2019 at 10:18 am in reply to: Event Tracking Social Media Links #1106966

Victoria
Inactive Moderator

Hi ronaldalexander,

Does this solve your issue or do you need more help?

Best regards,
Victoria

June 4, 2019 at 10:13 am in reply to: Enfold Theme -Online shopping #1106965

Victoria
Inactive Moderator

Hi Omar Gentles,

Thank you for clarifying. Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

June 4, 2019 at 10:04 am in reply to: Enfold Video loading irregular #1106963

Victoria
Inactive Moderator

Hi CBurgo,

You have the footer and the header in your child theme. Did you update them with a fresh copy?

Best regards,
Victoria

June 4, 2019 at 9:59 am in reply to: Prev / Next nav with custom post type not showing all posts #1106962

Victoria
Inactive Moderator

Hi julieott,

Please try the checking the issue now.

Best regards,
Victoria

June 4, 2019 at 9:53 am in reply to: Numbered Portfolio Grids – Click To Scroll Through #1106954

Victoria
Inactive Moderator

Hi Chris,

Yes, masonry also has the pagination option.

https://cl.ly/fcac1f09bb17 and this is the portfolio grid pagination

here are the settings

Here are our docs for you

Masonry

Portfolio Grid

Best regards,
Victoria

June 4, 2019 at 9:45 am in reply to: Enfold WooCommerce Sort By Not Working #1106951

Victoria
Inactive Moderator

Hi LearnSAP,

Best regards,
Victoria

June 4, 2019 at 9:28 am in reply to: Events countdown skips next event #1106945

Victoria
Inactive Moderator

Hi compudean,

Best regards,
Victoria

June 4, 2019 at 9:21 am in reply to: Lightbox: Displaying 'alt' tag below image #1106944

Victoria
Inactive Moderator

Hi sky19er,

No, we don’t have that kind of snippet and yes, the alt and title are duplicated. They serve different purposes and should be filled out.

Best regards,
Victoria

June 4, 2019 at 9:18 am in reply to: Labels -Contact Form #1106943

Victoria
Inactive Moderator

Hi Hokuspokus,

The text inside the input is called placeholder and not label and so it is left-aligned as a rule of thumb. You’re talking about two different things. I am not sure that this will be adjusted but I will pass it on.

Thank you.

Best regards,
Victoria

June 2, 2019 at 7:08 pm in reply to: change flags to letters in language switch WPML #1106424
Victoria
Inactive Moderator
Hey!

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.noLightbox.social_bookmarks + .sub_menu {
  float: right;
}
html[lang="it-IT"] .avia_wpml_language_switch li span.language_native {
  display: none !important;
}
```
https://cl.ly/7e42afcc187e PLease remove this code if it is in your quick css.

If you need further assistance please let us know.
Cheers!
Victoria
June 2, 2019 at 6:58 pm in reply to: Enfold Disable / Remove language switcher flag, leave just text. #1106418

Victoria
Inactive Moderator

Hi famarinu,

Thank you. I am closing this one as we continue our discussion in the new thread.

Best regards,
Victoria

June 2, 2019 at 6:56 pm in reply to: Events countdown skips next event #1106417

Victoria
Inactive Moderator

Hi compudean,

Thank you, where can we see the issue?

Best regards,
Victoria

June 2, 2019 at 6:53 pm in reply to: Full Width Code Block #1106414

Victoria
Inactive Moderator

Hi cinchmedia,

Glad we could help :)

Best regards,
Victoria

June 2, 2019 at 6:48 pm in reply to: Column colors don't change #1106413

Victoria
Inactive Moderator

Hi noyaholidays,

Glad you got it working for you! :)

When you make all the changes you can enable those again.

If you need further assistance please let us know.

Best regards,
Victoria

June 2, 2019 at 6:47 pm in reply to: Adding ids to buttons so that events can be tracked in Analytics #1106411

Victoria
Inactive Moderator

Hi m s,

Please let us know if all the above suggestions worked for you or if you need more help?

Best regards,
Victoria

June 2, 2019 at 6:39 pm in reply to: Content Slider Heading – changing font size only for one slider #1106409
Victoria
Inactive Moderator
Hi mela1989,

Please try using this code instead:
```
 .home .avia-builder-el-8 .slide-entry h3 a {
  font-size:35px;
}
```
Best regards,
Victoria
June 2, 2019 at 6:34 pm in reply to: Labels -Contact Form #1106407

Victoria
Inactive Moderator

Hi Hokuspokus,

https://cl.ly/25be198727a8 Do you mean a view like this?

Best regards,
Victoria

June 2, 2019 at 6:29 pm in reply to: IMPORT DEMO #1106406

Victoria
Inactive Moderator

Hey youi2005,

Please have a look at our docs here

Import Demos

Best regards,
Victoria

June 2, 2019 at 6:27 pm in reply to: Naviagating to anchors from other pages #1106403

Victoria
Inactive Moderator

Hi manurimini,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

June 2, 2019 at 6:24 pm in reply to: Enfold Page Editor Not Working #1106401

Victoria
Inactive Moderator

Hey PixelstoLife,

Can you please check server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 2, 2019 at 6:20 pm in reply to: Slide some page content fullsize (like Hero image) #1106399

Victoria
Inactive Moderator

Hi Eric,

I am closing this one as you are being helped with the same issue in another thread.

Best regards,
Victoria

June 2, 2019 at 6:18 pm in reply to: Enfold WooCommerce Sort By Not Working #1106398

Victoria
Inactive Moderator

Hi LearnSAP,

I tried the sort options. It is showing the page with products sorted more or less according to the option I’ve chosen. It did not take me to a single product page.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

June 2, 2019 at 6:15 pm in reply to: Different image for lightbox gallery view #1106394

Victoria
Inactive Moderator

Hi Autostopowicz,

Please, remember you can always request a refund if the plugin does not do what you need.

I am closing this one. If you need any more help, please open a new thread.

Best regards,
Victoria

June 2, 2019 at 6:13 pm in reply to: I can't see properly this page #1106393

Victoria
Inactive Moderator

Hi robertoKM,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 2, 2019 at 6:13 pm in reply to: main menu #1106392

Victoria
Inactive Moderator

Hi juanraubeda,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

June 2, 2019 at 6:12 pm in reply to: Latest Theme Update has Crashed website #1106391

Victoria
Inactive Moderator

Hi mocablue,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

June 2, 2019 at 11:48 am in reply to: Table description customization #1106344
Victoria
Inactive Moderator
Hey notsirhc,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_1 .custom-color-heading.avia-builder-el-50 h3,
#av_section_1 .custom-color-heading.avia-builder-el-53 h3 {
    font-weight: normal;
}
div .avia-table {
    margin: 15px 0;
}
#av_section_1 .custom-color-heading.avia-builder-el-50,
#av_section_1 .custom-color-heading.avia-builder-el-53 {
    padding-bottom: 0 !important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 2, 2019 at 11:35 am in reply to: Page Preview and Element Preview Not Working #1106340

Victoria
Inactive Moderator

Hey JoeSurf,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which pages is it happening on?

Best regards,
Victoria

June 2, 2019 at 11:35 am in reply to: Enfold Video loading irregular #1106339

Victoria
Inactive Moderator

Hi CBurgo,

You were talking about the incognito mode in your original post. I was talking about the regular mode as opposed to incognito. The videos do not load on my end.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

I have not seen any discussion on Ontraport, unfortunately.
Best regards,
Victoria
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Viewing 30 posts - 16,111 through 16,140 (of 38,331 total)

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