Page 52 – Support | Kriesi.at – Premium WordPress Themes

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January 22, 2021 at 1:39 pm in reply to: How to make the Advanced Layer Builder DEFAULT when creating a new page/post? #1274699

Victoria
Inactive Moderator

Hi SyberKnight,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Victoria

January 22, 2021 at 1:37 pm in reply to: mobile version of main menu is not visible #1274697

Victoria
Inactive Moderator

Hi ddagraphics,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2021 at 1:31 pm in reply to: Widget "Enfold latest News" #1274695

Victoria
Inactive Moderator

Hi Sonja,

Thank you for that, can you also give us the links to the pages with the issue?

Best regards,
Victoria

January 22, 2021 at 1:28 pm in reply to: Weird Space showing on publish but not on preview #1274694

Victoria
Inactive Moderator

Hi ezcom,

Can you disable caching and minification for now so that we can test the issue without the cache?

Best regards,
Victoria

January 22, 2021 at 1:22 pm in reply to: Enfold pagination with woocommerce shortcode #1274691

Victoria
Inactive Moderator

Hi Blue_Bear,

Please have a look at the following thread:
https://kriesi.at/support/topic/no-products-found-which-match-your-selection-5/

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2021 at 1:18 pm in reply to: Tab Section image size #1274689

Victoria
Inactive Moderator

Hi rafa_silveira,

Best regards,
Victoria

January 22, 2021 at 1:14 pm in reply to: Headlines and cards not responsive #1274683

Victoria
Inactive Moderator

Hi crossline2,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2021 at 1:13 pm in reply to: Header Verhalten, fixierte Kopfzeile auf einer einzelnen Seite verhindern #1274682
Victoria
Inactive Moderator
Hi aboderc,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.page-id-585 .header-scrolled {
    display: none;
}

#top.page-id-585 .header-scrolled + #main #sub_menu1 {
    top: 50px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2021 at 1:07 pm in reply to: Problems after updating WordPress, Themes and Plugin…. #1274681
Victoria
Inactive Moderator
Hey AlainTernet,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div.product .product_title {
    font-size: 24px;
}
#top .single-product-summary .price .woocommerce-Price-currencySymbol {
  font-size: 20px;
}
```
As for the https you probably need to use a plugin like Forse SSL or the like.

If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2021 at 12:57 pm in reply to: Add Xing social share button #1274671

Victoria
Inactive Moderator

Hi TScC,

I see that you’re still on the parent theme, the changes that we will make will be wiped out with the theme update, so you need to be using a child theme and we can take it from there.

Best regards,
Victoria

January 21, 2021 at 6:07 pm in reply to: Special header > Elegant with icon gets cut off! #1274488

Victoria
Inactive Moderator

Hi wzshop,

Sure, please share the link with us the next time you encounter the issue, that would be great.

Best regards,
Victoria

January 21, 2021 at 6:05 pm in reply to: LayerSlider not working properly in FireFox #1274486
Victoria
Inactive Moderator
Hi bvanpinxteren,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-mozilla img.ls-layer {
  width: auto !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2021 at 6:02 pm in reply to: Header Height Changed After Theme Update #1274484

Victoria
Inactive Moderator

Hi NicomIT,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2021 at 6:01 pm in reply to: Imported demo – lots of errors #1274483

Victoria
Inactive Moderator

Hi cmeurer,

Well, the Layer Slider did not import, so imported it, and assigned a menu to be Enfold’s main menu in the Appearance > Menus, and cleared the cache.

Best regards,
Victoria

January 21, 2021 at 6:00 pm in reply to: 'Fullwidth easy slider' takes no space until content is loaded, causes page jump #1274481

Victoria
Inactive Moderator

Hi chiliharstad,

It normally is, but I saw some custom css on the website that is limiting the max-height, please check in private.

Best regards,
Victoria

January 21, 2021 at 5:57 pm in reply to: column submenu #1274480

Victoria
Inactive Moderator

Hi troupdim,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2021 at 5:57 pm in reply to: t arredo problem after theme upgrade #1274479

Victoria
Inactive Moderator

Hi Manuel,

Well, there is that issue with WordPress5.6 now, so if you can stay on WordPress5.5.3 till the next theme update, would be great and you should get your mobile menu back.

Best regards,
Victoria

January 21, 2021 at 5:55 pm in reply to: Cookie message style #1274477
Victoria
Inactive Moderator
Hi Jolanda,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-cookie-consent {
    background-color: #fff;
     color: #444;
}
.avia-cookie-consent a.avia_cookie_infolink,
 .avia-cookie-consent p, 
 .avia-cookie-consent .avia-cookie-consent-button {
   color: #444;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2021 at 5:52 pm in reply to: Website nach Links gerutscht #1274476

Victoria
Inactive Moderator

Hey lauragrashoff,

Best regards,
Victoria

January 21, 2021 at 5:51 pm in reply to: Style 'Dark Transparent' Contact Form submit button #1274473

Victoria
Inactive Moderator

Hi cab72,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

January 21, 2021 at 5:50 pm in reply to: Product Grid does not work #1274472

Victoria
Inactive Moderator

Hi Christophe,

Please have a look at the following thread:
https://kriesi.at/support/topic/product-grid-no-products-found-which-match-your-selection/#post-859678

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2021 at 5:46 pm in reply to: Creating colored main menu #1274470
Victoria
Inactive Moderator
Hi clikcreations,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #header_main > .container, 
#top #header_main > .container .main_menu .av-main-nav > li > a,
 #top #header_main #menu-item-shop .cart_dropdown_link {
    height: 50px !important;
    line-height: 50px !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2021 at 5:44 pm in reply to: Shop page – Add to basket and Show details are wrapping #1274469
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .single_button .button, #top #wrap_all .shop_columns_5 .avia_cart_buttons .button {
    float: left;
    width: 50%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2021 at 5:40 pm in reply to: google maps opt-in message #1274468

Victoria
Inactive Moderator

Hi Will,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 21, 2021 at 4:55 pm in reply to: 'Fullwidth easy slider' takes no space until content is loaded, causes page jump #1274453
Victoria
Inactive Moderator
Hey chiliharstad,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #full_slider_1 {
   min-height: 80vh;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 21, 2021 at 4:53 pm in reply to: column submenu #1274452

Victoria
Inactive Moderator

Hi troupdim,

https://share.getcloudapp.com/YEuQ7Llp You can choose the large header or the custom value for the header in the Theme options > Header.

Best regards,
Victoria

January 21, 2021 at 4:49 pm in reply to: issue with reCaptcha V2 #1274449

Victoria
Inactive Moderator

Hi OnVisible,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 21, 2021 at 4:48 pm in reply to: Special header > Elegant with icon gets cut off! #1274447

Victoria
Inactive Moderator

Hi wzshop,

Well, it can be that it’s not working only on your end or can even be a cache issue. I have not seen your page, unfortunately, and so cannot really tell you why it was happening on your end. But I am glad it is resolved now :)

All the best to you too.
Best regards,
Victoria

January 21, 2021 at 4:44 pm in reply to: Use ALB in shortcoder plugin? #1274445

Victoria
Inactive Moderator

Hi wzshop,

It is saved in the normal field where pages and posts content is saved in the wp_posts table.

Best regards,
Victoria

January 21, 2021 at 4:43 pm in reply to: Cookie message style #1274444

Victoria
Inactive Moderator

Hey jgooiker,

Please share credentials, we can only see the maintenance page.

Best regards,
Victoria
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Posts

Viewing 30 posts - 1,531 through 1,560 (of 38,331 total)

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