Page 482 – Support | Kriesi.at – Premium WordPress Themes

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August 10, 2019 at 4:02 pm in reply to: Enfold Shortcode not being rendered #1126432

Victoria
Inactive Moderator

Hi boehmmedia,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

August 10, 2019 at 3:59 pm in reply to: Who authorizes the validity of the token to make updates? #1126430

Victoria
Inactive Moderator

Hi elquenosabenada,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 7, 2019 at 7:05 pm in reply to: Could not connect to Google Maps with this API Key #1125679

Victoria
Inactive Moderator

Hi web_star157_,

Please have a look at the docs here
https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 7:02 pm in reply to: Which purchase code did I used to update Enfold? #1125678

Victoria
Inactive Moderator

Hey diddel_daddel,

Please have a look at our docs here:

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 7:02 pm in reply to: Which purchase code did I used to update Enfold? #1125676

Victoria
Inactive Moderator

Hey diddel_daddel,

Please have a look at our docs here:

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 7:00 pm in reply to: Open lightbox from GET argument #1125674

Victoria
Inactive Moderator

Hey Erdrol,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

August 7, 2019 at 6:58 pm in reply to: Trigger mobile menu at a specific breakpoint #1125672
Victoria
Inactive Moderator
Hey viaggiareverde,

Please try this code:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Victoria
August 7, 2019 at 6:55 pm in reply to: Reiter Element Padding #1125671

Victoria
Inactive Moderator

Hey jillinnemann,

Could you please attach some screenshots of the issue? It is not very clear what you need to adjust it.

Best regards,
Victoria

August 7, 2019 at 6:54 pm in reply to: Contact form elements not working #1125670

Victoria
Inactive Moderator

Hey MeryVi,

Please have a look at our docs here

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 6:52 pm in reply to: Update Zip is expired? #1125667

Victoria
Inactive Moderator

Hey catlis,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 7, 2019 at 6:51 pm in reply to: woocommerce expanded by fields (checkout field editor pro) #1125666

Victoria
Inactive Moderator

Hi flomojoe,

You might want to look for a solution at the WooCommerce forums, those emails are not sent but the theme.

Best regards,
Victoria

August 7, 2019 at 6:49 pm in reply to: Fußzeile Ausrichtung auf mobilen Geräten ändern #1125665

Victoria
Inactive Moderator

Hi Sabrina,

https://cl.ly/3fe89488f611 I am seeing this, how do you need to change it? What alignment?

Best regards,
Victoria

August 7, 2019 at 6:46 pm in reply to: can't replace account details #1125664

Victoria
Inactive Moderator

Hey ccrcummins,

Please describe the steps that you are taking?

You need to generate a token and paste it.

Please have a look at our docs here

Theme Registration

Best regards,
Victoria

August 7, 2019 at 6:42 pm in reply to: after update to 4.5.7. the shop categories are not working #1125663

Victoria
Inactive Moderator

Hi Daniel,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 7, 2019 at 6:41 pm in reply to: Adding in single post or page with sidebar #1125661

Victoria
Inactive Moderator

Hi jexjex,

Did you get it working for you or do you need more help?

Best regards,
Victoria

August 7, 2019 at 6:40 pm in reply to: Change header on scroll #1125658

Victoria
Inactive Moderator

Hi knkwp,

Ok.

Glad you got it working for you! :)

We are closing this one :)

Best regards,
Victoria

August 7, 2019 at 6:35 pm in reply to: Change location and width of hover description add logo/partner element #1125656

Victoria
Inactive Moderator

Hey jannnnnneke,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

August 7, 2019 at 6:34 pm in reply to: Issue with titles #1125655

Victoria
Inactive Moderator

Hi Simon,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 6:33 pm in reply to: No Parent Page but Menu Still Selected #1125654

Victoria
Inactive Moderator

Hey csrey,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 7, 2019 at 6:32 pm in reply to: Menu Seperator #1125653
Victoria
Inactive Moderator
Hi mayamaria,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #top .av-subnav-menu > li > a {
    border: none;
  }
  #top .av-subnav-menu > li {
    padding: 10px 0;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 7, 2019 at 6:28 pm in reply to: Internet Explorer 11 Display #1125650

Victoria
Inactive Moderator

Hi jasugree050817,

Please find it below. You need to unzip using the password, the archive utility that does not ask for a password will not work.

Best regards,
Victoria

August 7, 2019 at 6:27 pm in reply to: READ MORE Excerpt does NOT work #1125647

Victoria
Inactive Moderator

Hi Justin,

The blog page on the first tab in the Theme options was not set, I set it and saved the theme options.

Best regards,
Victoria

August 7, 2019 at 6:25 pm in reply to: On mobile: Reduce white space between logo/main menu and featured image #1125646

Victoria
Inactive Moderator

Hi csrey,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 7, 2019 at 6:25 pm in reply to: CSS Problems on mobile #1125645

Victoria
Inactive Moderator

Hi LUISCANAL,

Best regards,
Victoria

August 7, 2019 at 6:22 pm in reply to: Open sans 300 not showing #1125644

Victoria
Inactive Moderator

Hi Nathalie,

I did not understand why it was not working at first. We just did not understand each other.

Glad you finally got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 7, 2019 at 6:20 pm in reply to: How to open the ALB editor for pages by default/automatically? #1125642

Victoria
Inactive Moderator

Hey COLORIT,

Please have a look at this thread

Bulk Enable Advanced Layout Builder on pages?

If you need further assistance please let us know.
Best regards,
Victoria

August 7, 2019 at 6:16 pm in reply to: Default Demo it is not correct… #1125637

Victoria
Inactive Moderator

Hi venty,

The home page looks fine now, you can add the logo slider and it will be fine.

Best regards,
Victoria

August 7, 2019 at 6:13 pm in reply to: fertige html Tabelle einfügen? #1125631

Victoria
Inactive Moderator

Hi hidralmac,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

August 7, 2019 at 6:12 pm in reply to: Short Gap between these elements #1125627

Victoria
Inactive Moderator

Hi Farallon,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 7, 2019 at 6:11 pm in reply to: Pagination via [ load more ] does not work / messes up the screen on blog #1125626

Victoria
Inactive Moderator

Hey C_Eng0409,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
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Posts

Viewing 30 posts - 14,431 through 14,460 (of 38,325 total)

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