Page 477 – Support | Kriesi.at – Premium WordPress Themes

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August 13, 2019 at 7:13 pm in reply to: Sidebar color css #1127369

Victoria
Inactive Moderator

Hi andyux,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2019 at 7:13 pm in reply to: Sidebar color css #1127368

Victoria
Inactive Moderator

Hi andyux,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2019 at 7:13 pm in reply to: Support Questions #1127367

Victoria
Inactive Moderator

Hey kgbrooklyn,

Which counter are you talking about? I am not seeing anything of the kind.

Could you please attach some screenshots of the issue?

What plugins are you talking about?

4. Could you please attach some screenshots of the issue?

Best regards,
Victoria

August 13, 2019 at 7:10 pm in reply to: Update my website please #1127366

Victoria
Inactive Moderator

Hi Nimad,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 13, 2019 at 7:10 pm in reply to: Issues with Enfold 4.5.7 and WordPress 5.2.2 #1127364

Victoria
Inactive Moderator

Hi Nimad,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 13, 2019 at 7:10 pm in reply to: Issues with Enfold 4.5.7 and WordPress 5.2.2 #1127363

Victoria
Inactive Moderator

Hi Nimad,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 13, 2019 at 7:09 pm in reply to: Sec. Menu Center Block #1127360
Victoria
Inactive Moderator
Hey Timo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-main-nav > li > ul {
    left: -75%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 13, 2019 at 7:04 pm in reply to: Redirection to the old home page #1127358

Victoria
Inactive Moderator

Hi elquenosabenada,

Best regards,
Victoria

August 13, 2019 at 7:00 pm in reply to: Auto Rotation Slider not working #1127357

Victoria
Inactive Moderator

Hi jorgegreeenroom,

You need to use a shorter video then, it will wait for the video to finish playing.

Best regards,
Victoria

August 13, 2019 at 6:59 pm in reply to: Content area #1127355

Victoria
Inactive Moderator

Hey sidiief,

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

August 13, 2019 at 6:46 pm in reply to: Update #1127352

Victoria
Inactive Moderator

Hey Harry Houthuijse,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

August 13, 2019 at 6:46 pm in reply to: Update #1127351

Victoria
Inactive Moderator

Hey Harry Houthuijse,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

August 13, 2019 at 6:43 pm in reply to: Google Maps API integration #1127350

Victoria
Inactive Moderator

Hi carloss,

You need to do it and give it a few minutes before testing. Also, do you have billing enabled for the map?

Best regards,
Victoria

August 13, 2019 at 6:42 pm in reply to: Author above the article #1127349

Victoria
Inactive Moderator

Hi algkent,

Thank you, please have a look at this thread:
https://kriesi.at/support/topic/move-date-and-author-meta-to-under-title/

Best regards,
Victoria

August 13, 2019 at 6:39 pm in reply to: Two icons on the same line #1127347
Victoria
Inactive Moderator
Hi OKEIwebbureau,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_section_2 .av_font_icon {
    display: inline-block;
    text-align: center;
    width: 10%;
}
#av_section_2 br + .av_font_icon {
    margin-left: 40%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 13, 2019 at 6:35 pm in reply to: How do I make a 3/5 container/column float in the top/left? #1127346

Victoria
Inactive Moderator

Hey OKEIwebbureau,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

August 13, 2019 at 6:26 pm in reply to: Neue Helvetica consended #1127343

Victoria
Inactive Moderator

Hi Meteren,

You need to download the font, upload it to the website. Please have a look at our docs:

Typography

Best regards,
Victoria

August 13, 2019 at 6:24 pm in reply to: Partner/Logo Element in random order #1127341

Victoria
Inactive Moderator

Hi ingridbrauner,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

August 13, 2019 at 6:23 pm in reply to: Icon Box and DSGVO #1127340

Victoria
Inactive Moderator

Hi Jak,

Best regards,
Victoria

August 13, 2019 at 6:19 pm in reply to: Masonry Galerie sort by CSS #1127338

Victoria
Inactive Moderator

Hi Franz,

The title snippet will work for masonry with posts not just a masonry with images, unfortunately.

Best regards,
Victoria

August 13, 2019 at 6:15 pm in reply to: Page loading delay #1127336

Victoria
Inactive Moderator

Hey WinBoot,

I am not getting the same issue on my end.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

August 13, 2019 at 6:13 pm in reply to: Enable gzip compression #1127333

Victoria
Inactive Moderator

Hey SIMZHIHUI,

You need to install a plugin like Autoptimize or some other caching plugin that has this functionality also.

Best regards,
Victoria

August 13, 2019 at 6:10 pm in reply to: Enfold not updating from 4.5.2 to 4.5.6 #1127331

Victoria
Inactive Moderator

Hi Alhaji2017,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

August 13, 2019 at 6:09 pm in reply to: Sidebar color css #1127328
Victoria
Inactive Moderator
Hi andyux,

The sidebar is not 100% height, you can set it to be via css like so:
```
.sidebar.sidebar_right {
  background-color: navy;
  height: 100vh;
}
```
Best regards,
Victoria
August 13, 2019 at 6:06 pm in reply to: Alt tag on logo missing #1127324

Victoria
Inactive Moderator

Hey Jak73,

The alt attribute is a technical attribute, it is never visible, it’s for the browsers.

Best regards,
Victoria

August 13, 2019 at 6:03 pm in reply to: WordPress menu – title attribute not shown #1127319

Victoria
Inactive Moderator

Hey Jak73,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 13, 2019 at 6:02 pm in reply to: Optimal size for image in 1/3 column #1127318

Victoria
Inactive Moderator

Hey Jak73,

There is no such ideal width, it’s like how big is the 30% of the screen, it’s different all the time. I guess 450px will work, but it will stretch images on the big screens.

Best regards,
Victoria

August 13, 2019 at 6:00 pm in reply to: Theme Doesnt work #1127314

Victoria
Inactive Moderator

Hey samuel,

Could you please attach some screenshots of the issue?

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

August 13, 2019 at 2:29 pm in reply to: Layer Slider misalignment / events_countdown fatal error #1127235

Victoria
Inactive Moderator

Hey Annettebirkmann,

Please delete this file
/var/www/annettebirkmann.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php

If you need further assistance please let us know.
Best regards,
Victoria

August 13, 2019 at 2:28 pm in reply to: Magazine Element: Remove "by", Author below Title #1127234

Victoria
Inactive Moderator

Hey datadirt,

It cannot be done with css, in this case, templates need to be edited and it will affect all languages.

Best regards,
Victoria
Author

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Viewing 30 posts - 14,281 through 14,310 (of 38,325 total)

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