Forum Replies Created
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AuthorPosts
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Hi profumopuntoit,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi kaylesimon,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi bobfurgo,
Have you tried Guenni007’s solution or do you need more help?
Best regards,
VictoriaSeptember 16, 2019 at 8:52 pm in reply to: Different Logo for different websites (subpages) #1138919Hi beenee,
Glad you got it working for you with Guenni007’s help! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi markmade,
Glad you got it working for you with Guenni007’s help! :)
If you need further assistance please let us know.
Best regards,
VictoriaSeptember 16, 2019 at 8:50 pm in reply to: Move Icon Box Content area more right and up (Under the Title) #1138917Hi kreece8948,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey comelen,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi goforyourdreams,
Can you disable caching and minification for now?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi bobfurgo,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi bobfurgo,
The website is not loading on my end, is it working or are you restricting access?
Best regards,
VictoriaHi andrew24taylor,
Can you please try the solution from that thread? You need to add the code to your functions.php.
Best regards,
VictoriaHey analidia,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaSeptember 16, 2019 at 3:41 pm in reply to: Youtube pop-up window after theme update (4.6.1) #1138850Hi Maike,
Glad you got it working for you! :)
Next time, please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
If you need further assistance please let us know.
Best regards,
VictoriaHi Oliver,
Well, it would work better if the images were the same size or you can a different text display option over masonry.
Best regards,
Victoria-
This reply was modified 6 years, 5 months ago by
Victoria.
September 16, 2019 at 3:38 pm in reply to: Page update – "Updating failed" and theme update package unavailable #1138847Hi hamansto,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaHi Erika,
Best regards,
VictoriaHi siljerang,
This user did not work either :|
Maybe you forget to save when the password is generated?
Best regards,
VictoriaHi bauchope,
The website is not loading on my end, is access to it restricted by countries?
Best regards,
VictoriaSeptember 16, 2019 at 3:19 pm in reply to: recaptcha not working on my site since update to 4.6 #1138842Hi isreynolds_137,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaSeptember 16, 2019 at 3:18 pm in reply to: Automatische Schriftanpassung bei iPad und Smartphone #1138841Hi m_reiprich,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Sonja,
Please have a look at our docs here
If you need further assistance please let us know.
Best regards,
VictoriaHey Thomas,
Thank you for sharing :) This is one way to go, some other users prefer to still have the burger menu if their menu is too big.
Best regards,
VictoriaHi MadRhino,
php5.6.3 is the minimum requirement for the WordPress as of some time ago already. As for the token, you need to try in another browser or incognito mode. It is generated on the Envato end and we cannot really affect it.
Best regards,
VictoriaSeptember 16, 2019 at 3:07 pm in reply to: Playlist function ok, but no show of icons – long black line #1138834Hi Nicole,
Please have a look at this thread here
If you need further assistance please let us know.
Best regards,
VictoriaSeptember 16, 2019 at 3:03 pm in reply to: Portfolio Grid Shortcode Inside "Tabs Section" Not Working as Expected #1138833Hi jnetsc,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Karin_Tara,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Oliver,
https://cl.ly/f36e1bcb5b5c It looks fine on my end. Can you please describe step by step how to reproduce the issue.
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaSeptember 13, 2019 at 11:42 am in reply to: Page update – "Updating failed" and theme update package unavailable #1137956Hi Nina,
Best regards,
VictoriaSeptember 13, 2019 at 11:36 am in reply to: Background Video in Color Section is not playing #1137955Hi Martin,
I could not login, because credentials did not work. Did you update them?
Best regards,
VictoriaHi Davide,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
Victoria -
This reply was modified 6 years, 5 months ago by
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