Page 44 – Support | Kriesi.at – Premium WordPress Themes

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January 29, 2021 at 7:56 pm in reply to: can't see the google map in my contact page #1276390

Victoria
Inactive Moderator

Hi hooman80,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 29, 2021 at 7:54 pm in reply to: Access tabs from keyboard #1276389

Victoria
Inactive Moderator

Hi cacvaquero,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 29, 2021 at 7:53 pm in reply to: Move Up the Captions and Button Links on Full Width Slider for MOBILE VIEW #1276388

Victoria
Inactive Moderator

Hi bemodesign,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 29, 2021 at 7:53 pm in reply to: Sort line on Masonry Grid #1276387
Victoria
Inactive Moderator
Hi Kayle,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av-large-gap .av-masonry-sort {
    margin: -15px 0px 15px -15px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 29, 2021 at 7:50 pm in reply to: Burger menu not displaying on 1024 screens and ipad landscape #1276384

Victoria
Inactive Moderator

Hey Beth,

This code in your styles is giving this effect:

You need to change the media query to affect the sizes 1024 and bigger.

Best regards,
Victoria

January 29, 2021 at 7:44 pm in reply to: iframe not working #1276382
Victoria
Inactive Moderator
Hi iosefo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.twitch-video iframe {
    min-height: 80vh;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 29, 2021 at 7:40 pm in reply to: Website is not loading #1276381

Victoria
Inactive Moderator

Hi Tier1Graphics,

Which page is not working on your end? The website is loading fine on my end, did you get it working for you?

Best regards,
Victoria

January 29, 2021 at 7:36 pm in reply to: Website Home Page —Google Indexing Failure #1276379

Victoria
Inactive Moderator

Hi envato99,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 29, 2021 at 7:31 pm in reply to: Question about topbar menu #1276377

Victoria
Inactive Moderator

Hey Julie Hobart,

Thank you for your interest in Enfold. Yes, there is such a header layout in Enfold.

Here is a demo for you:

Home

If you need further assistance please let us know.
Best regards,
Victoria

January 29, 2021 at 7:29 pm in reply to: Problem sidebar after update theme #1276375

Victoria
Inactive Moderator

Hi!

Glad you got it working for you! :)

If you need further assistance please let us know.
Cheers!
Victoria

January 29, 2021 at 7:29 pm in reply to: DE / EN selection in main menu stopped to work properly #1276374

Victoria
Inactive Moderator

Hey Michael,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 29, 2021 at 7:22 pm in reply to: Titelbilder für Shop-Kategorien zu groß & abgeschnitten #1276373

Victoria
Inactive Moderator

Hi Jörg,

This is the fastest solution, in order to not load images you will need to modify templates and in this case it’s WooCommerce.

If you need further assistance please let us know.
Best regards,
Victoria

January 29, 2021 at 7:20 pm in reply to: Blog posts shown in an accordion #1276372

Victoria
Inactive Moderator

Hey studiono,

We do not have such a slider, you might look for a plugin that maybe adds such functionality.

Best regards,
Victoria

January 29, 2021 at 7:02 pm in reply to: Consult #1276370

Victoria
Inactive Moderator

Hey Carlos,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 29, 2021 at 7:00 pm in reply to: Centering product category images on Shop page #1276369

Victoria
Inactive Moderator

Hi RosannaK,

This page ?product_cat=lamy is taking me to a 404 page. Where can I see the issue?

Best regards,
Victoria

January 29, 2021 at 6:52 pm in reply to: Migrating website to new URL (staging) and home page throwing a Internal Server #1276368

Victoria
Inactive Moderator

Hey!

Can you enable the Advanced Layout Builder debug mode and copy the page to the test page or build it anew and see if the issue gets resolved?

Here is how to enable the debug mode:

Intro to layout builder

Best regards,
Victoria

January 28, 2021 at 10:06 pm in reply to: Migrating website to new URL (staging) and home page throwing a Internal Server #1276176

Victoria
Inactive Moderator

Hi hostworks,

Which version of Enfold are you running?

Best regards,
Victoria

January 28, 2021 at 10:03 pm in reply to: Saving didnt work! Please reload the page and try again #1276174

Victoria
Inactive Moderator

Hi imokweb,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 28, 2021 at 10:03 pm in reply to: Set Home Page to push to responsive settings for ipad Landscape #1276172
Victoria
Inactive Moderator
Hi cinchmedia,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 780px) and (max-width: 1025px){
  #top #header .main_menu {
       transform: none;
       left: 50%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 28, 2021 at 9:57 pm in reply to: testimonials not responsive #1276171

Victoria
Inactive Moderator

Hey stewartkenny,

Best regards,
Victoria

January 28, 2021 at 9:53 pm in reply to: Warnung nach Umzug mit "all in one wp migration" #1276167

Victoria
Inactive Moderator

Hi Bernhard,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

January 28, 2021 at 9:52 pm in reply to: Migrating website to new URL (staging) and home page throwing a Internal Server #1276165

Victoria
Inactive Moderator

Hey hostworks,

Please share the errors’ text.

Best regards,
Victoria

January 28, 2021 at 9:51 pm in reply to: burger menu over logo on small screen #1276164
Victoria
Inactive Moderator
Hi sdesign-web,

Please add this code too:
```
@media only screen and (min-width: 768px) and (max-width: 1023px) {
    .html_header_top.html_logo_center .logo {
        left: 0px;
        -webkit-transform: none;
        -ms-transform: none;
        transform: none;
    }
}
```
Best regards,
Victoria
January 28, 2021 at 9:46 pm in reply to: intenal server error when trying to update some pages #1276161

Victoria
Inactive Moderator

Hey sensiblekaren,

There is nothing in the stack trace pointing to the theme. Which pages are causing the issue?

There are no files in the theme that request the /.git/index, it can be an attack on the website.

Best regards,
Victoria

January 28, 2021 at 9:44 pm in reply to: ETA for WordPress 5.6 update #1276159

Victoria
Inactive Moderator

Hey roamingk,

It should be coming out in the first or second week of February but we do not have an exact ETA yet.

Best regards,
Victoria

January 28, 2021 at 9:38 pm in reply to: Pop-up lightbox on Enfold theme #1276157

Victoria
Inactive Moderator

Hey woogie07,

Do you have an example on some website that we can see, it’s not really clear what you’re trying to achieve.

Best regards,
Victoria

January 28, 2021 at 9:36 pm in reply to: Problem with loading CSS in Masonry Blog seems js related #1276156

Victoria
Inactive Moderator

Hey CmK_Katrin,

It’s loading fine on my end. How can we reproduce the issue?

Could you please attach a screencast of the issue?

Best regards,
Victoria

January 28, 2021 at 9:35 pm in reply to: Problem sidebar after update theme #1276155
Victoria
Inactive Moderator
Hey maarlok,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .template-blog .post .entry-content-wrapper,
#top .fullsize .template-blog .post .entry-content-wrapper > * {
  max-width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 28, 2021 at 9:30 pm in reply to: Portfolio categories in Accordion slider #1276154

Victoria
Inactive Moderator

Hey Readyall,

This option is not available out of the box, unfortunately. Maybe there is a plugin that can add this functionality for you.

Best regards,
Victoria

January 28, 2021 at 9:29 pm in reply to: 410 instead of 404 #1276152

Victoria
Inactive Moderator

Hey Pako,

It’s not the theme function.

Here is an article for you:

How to serve a 410 response code with WordPress

If you need further assistance please let us know.
Best regards,
Victoria
Author

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Viewing 30 posts - 1,291 through 1,320 (of 38,331 total)

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