Page 368 – Support | Kriesi.at – Premium WordPress Themes

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December 19, 2019 at 8:19 pm in reply to: single post with magazine shows twice the post #1167901
Victoria
Inactive Moderator
Hi GaWi,

Oh, it has to be add_filter(), I think it got lost above, add it like this:
```
add_filter('avf_magazine_entries_query','avf_magazine_entries_query_mod', 10, 2);
function avf_magazine_entries_query_mod($query, $params)
{
    if(is_singular('post')) {
        $query['post__not_in'] = array(avia_get_the_ID());
    }
    return $query;
}
```
Best regards,
Victoria
December 19, 2019 at 8:13 pm in reply to: Logo in anderer Größe wird unscharf ? #1167898

Victoria
Inactive Moderator

Hi HUHU7777,

https://share.getcloudapp.com/BluN1QKK It looks like the original size on my end, does it look different on your end?

Best regards,
Victoria

December 19, 2019 at 8:10 pm in reply to: Portfolio breadcrumb doesn't work properly #1167897

Victoria
Inactive Moderator

Hey dynamicaweb,

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 19, 2019 at 8:09 pm in reply to: avia cookieconsent JS error on iPhones #1167895

Victoria
Inactive Moderator

Hey brandreach_at,

Please have a look at the following thread:
https://kriesi.at/support/topic/cookie-consent-bar/#post-1145865

If you need further assistance please let us know.

Best regards,
Victoria

December 19, 2019 at 8:08 pm in reply to: Adding 'playsinline' to the background video tag #1167894

Victoria
Inactive Moderator

Hey lennartvdb,

You might want to look in this file:
/enfold/config-templatebuilder/avia-shortcodes/section.php

If you need further assistance please let us know.
Best regards,
Victoria

December 19, 2019 at 8:05 pm in reply to: mobile version #1167891
Victoria
Inactive Moderator
Hi Stefan,

Could you please attach some screenshots of the issue? Which page is it happening on?

Best regards,
Victoria
- This reply was modified 6 years, 2 months ago by Victoria.
December 18, 2019 at 9:44 pm in reply to: Phone number in button on Safari not recognizing the zero in phone number #1167525

Victoria
Inactive Moderator

Hey beachcitiescryo,

You might want to look here
https://stackoverflow.com/questions/7715388/href-tel555-link-not-working-in-mobile-safari

Best regards,
Victoria

December 18, 2019 at 9:39 pm in reply to: Make search icon link to specific page #1167523

Victoria
Inactive Moderator

Hey Camilla,

Well, you can add a custom menu item and show it as an icon and add any link that you need. Or you want to modify the existing search menu item?

Best regards,
Victoria

December 18, 2019 at 9:35 pm in reply to: Menu & Logo Overlaping #1167521

Victoria
Inactive Moderator

Hey Maureen or Shari,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 18, 2019 at 9:34 pm in reply to: fullscreen slider button play Youtube video automatically in lightbox #1167520

Victoria
Inactive Moderator

Hi darrenheld2,

How did you add the link to the video in the button? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 18, 2019 at 9:20 pm in reply to: Image loses resolution #1167513

Victoria
Inactive Moderator

Hey marcoabis81,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 18, 2019 at 9:19 pm in reply to: Logo more the 300px width #1167511

Victoria
Inactive Moderator

Hey Mike61,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you share the file that you want to use as the logo?

Best regards,
Victoria

December 18, 2019 at 9:15 pm in reply to: [av_privacy_cookie_info id="" class=""] – does not work #1167507

Victoria
Inactive Moderator

Hey diaboloqueen,

Please have a look at our docs here

Privacy & Cookies

If you need further assistance please let us know.
Best regards,
Victoria

December 18, 2019 at 9:13 pm in reply to: Horizontal Gallery display wrong #1167506

Victoria
Inactive Moderator

Hi frankeee,

Can you try building a test page with just that gallery and see if the issue persists?

Best regards,
Victoria

December 18, 2019 at 9:11 pm in reply to: Changing the duration of the page preloader? #1167505

Victoria
Inactive Moderator

Hi Sven,

The avia_site_preloader function is in the file /enfold/js/avia-snippet-site-preloader.js and so you can change the value there.

Best regards,
Victoria

December 18, 2019 at 8:11 pm in reply to: E_COMPILE_ERROR on Enfold 4.6 #1167483

Victoria
Inactive Moderator

Hey Theodor,

Please have a look at the following thread:

Fatal error after update

If you need further assistance please let us know.

Best regards,
Victoria

December 18, 2019 at 8:10 pm in reply to: Sticky fullwidth submenu with bruger menu #1167481

Victoria
Inactive Moderator

Hi Max,

Please have a look at the following thread:
https://kriesi.at/support/topic/full-width-submenu-not-sticky-with-header/

If you need further assistance please let us know.

Best regards,
Victoria

December 18, 2019 at 8:07 pm in reply to: Lightbox image size #1167478

Victoria
Inactive Moderator

Hi Michael,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 18, 2019 at 8:07 pm in reply to: Arrows & Dots for Content Slider #1167476

Victoria
Inactive Moderator

Hey ddandreo,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 18, 2019 at 8:06 pm in reply to: How do you make Grid Rows Responsive ? #1167475

Victoria
Inactive Moderator

Hey webworm72,

There is too much text for the grid rows to stay within the height of the image. You need to either remove the text or use images and have more vertical aspect ratios and would fill all the vertical space.

Best regards,
Victoria

December 18, 2019 at 8:03 pm in reply to: fullscreen slider button to be first element shown #1167468

Victoria
Inactive Moderator

Hey Thomas,

Which page is it happening on? I cannot see the issue on the pages I checked.

Best regards,
Victoria

December 18, 2019 at 8:01 pm in reply to: Help #1167466

Victoria
Inactive Moderator

Hey Rafael Montilla,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

December 18, 2019 at 8:00 pm in reply to: MP4 Video Element: How to stop the loop? #1167465

Victoria
Inactive Moderator

Hey Jan,

Please have a look at the following thread:

Stop MP4 from looping

If you need further assistance please let us know.

Best regards,
Victoria

December 18, 2019 at 7:59 pm in reply to: Theme controls not responding #1167462

Victoria
Inactive Moderator

Hi bigwavebusiness,

You can deactivate the theme’s Google maps. Please have a look here

Proper method to disable Google Maps in Enfold

Also, when making changes in the theme options please have the CSS and JavaScript merging disabled and also choose to delete old files in the Performance tab.

Best regards,
Victoria

December 18, 2019 at 7:51 pm in reply to: Logo action / replace when scrolling down replace logo? #1167460

Victoria
Inactive Moderator

Hey Stefan,

Did you upload the new logo, the small one that you want to use when the page scrolled?

Best regards,
Victoria

December 15, 2019 at 1:47 pm in reply to: Enfold 2017 demo About Us gallery #1166071

Victoria
Inactive Moderator

Hi divesheik,

Maybe it is better to build the bios and portfolio items and then use the Ajax portfolio to show them?

Here is what I mean

Portfolio 4 Columns narrow – Ajax

Best regards,
Victoria

December 15, 2019 at 1:45 pm in reply to: Darstellung des Sticky Mobile Burgers verändern #1166070
Victoria
Inactive Moderator
Hi Grobi,

Of course, you can have the background on the mobile screens only, you need to use media queries to make the code more specific. You need to use the code like this:
```
@media only screen and (max-width: 989px) {
  #header_main {
          position: fixed;
      top: 0;
      right: 0;
      left: 0;
      z-index: 1000!important;
          background-image: url("https://einklang-heilpraxis.de/wp-content/uploads/2019/10/wald.jpg");
      background-size: cover;
  }
}
```
Best regards,
Victoria
December 15, 2019 at 1:42 pm in reply to: Instagram issue #1166068

Victoria
Inactive Moderator

Hi yamyam21,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 15, 2019 at 1:41 pm in reply to: Cookie Notice (DSGVO) Text in WCMP Dashboard #1166067

Victoria
Inactive Moderator

Hey Stephan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 15, 2019 at 1:36 pm in reply to: Customization alternatives to codeable #1166065

Victoria
Inactive Moderator

Hi Knallfrosch3,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria
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Posts

Viewing 30 posts - 11,011 through 11,040 (of 38,325 total)

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