Page 345 – Support | Kriesi.at – Premium WordPress Themes

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January 22, 2020 at 9:12 pm in reply to: advance editor keep loading #1177286

Victoria
Inactive Moderator

Hi lepetitweb,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 9:12 pm in reply to: Update Jan 21/20 crashes site #1177284

Victoria
Inactive Moderator

Hey BrendaSarg,

Please have a look at the following thread:
https://kriesi.at/support/topic/fatal-error-cannot-redeclare-av_countdown_events_fallback-previously-declare/

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 9:09 pm in reply to: Lifestyle Blog Demo General Styling #1177282

Victoria
Inactive Moderator

Hi conniepeters12,

https://share.getcloudapp.com/9ZuN9bkW It is the toggle at the bottom of the Theme options > Performance tab.

The demo has some options preset.

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 9:07 pm in reply to: Too many closing divs #1177280

Victoria
Inactive Moderator

Hey ryanqb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 22, 2020 at 9:06 pm in reply to: Portfolio grid / thumbnail hover change button ? #1177277

Victoria
Inactive Moderator

Hey Pivou,

It is a masonry element showing the portfolio items, it’s not the portfolio grid.

Here are the settings:

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 8:51 pm in reply to: Shortcodes not working #1177274

Victoria
Inactive Moderator

Hi Luca,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 8:51 pm in reply to: Problems with Mobile Version #1177273
Victoria
Inactive Moderator
Hey Carolina,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    #top h3 strong,
    .main_color strong {
        font-size: 34px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2020 at 8:48 pm in reply to: Images not showing on a mobile #1177272

Victoria
Inactive Moderator

Hey Linda,

Could you please attach some screenshots of the issue?

They seem to show up fine on my end.

Best regards,
Victoria

January 22, 2020 at 8:46 pm in reply to: Sitewide notification on small screens #1177271

Victoria
Inactive Moderator

Hi lle-it,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

January 22, 2020 at 8:43 pm in reply to: MAILCHIMP SUBSCRIBE WIDGET DOESN'T WORK #1177270

Victoria
Inactive Moderator

Hi Marcel,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 8:42 pm in reply to: Suspected Malware in Enfold URL #1177269

Victoria
Inactive Moderator

Hey Louise_Brace,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 22, 2020 at 8:24 pm in reply to: Tab section: Making selected tab more visible for mobile possible? #1177266
Victoria
Inactive Moderator
Hi Terve,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .avia_transform .av-active-tab-title .av-tab-arrow-container span {
        top: 12px;
        width: 60px;
        height: 60px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2020 at 8:15 pm in reply to: Problems updating Version 4.6.3.1. tot Version 4.7.1. #1177264

Victoria
Inactive Moderator

Hi Leemshop,

It is asking me to do this and no option to skip.

Best regards,
Victoria

January 22, 2020 at 8:07 pm in reply to: Header Size fix #1177263
Victoria
Inactive Moderator
Hi WeigutZull,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.responsive #top:not(.home) #header_main > .container .main_menu .av-main-nav > li > a,
 .responsive #top:not(.home)  #wrap_all .av-logo-container,
 .responsive #top:not(.home) .logo,
 .responsive #top:not(.home) .logo a,
  .responsive #top:not(.home) .logo img {
     height: 40px !important;
     line-height: 40px !important;
     max-height: 40px !important;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2020 at 8:00 pm in reply to: search results (PDF's) not opening in new window or tab #1177262

Victoria
Inactive Moderator

Hi JantienM,

Yes, you need to modify the /enfold/search.php file to have all the external links to open in the new tab. Or maybe it can be easier done with the JavaScript, just to find the links with the pdfs and add the appropriate attribute.

Best regards,
Victoria

January 22, 2020 at 7:53 pm in reply to: Multiple logos, but centered #1177261
Victoria
Inactive Moderator
Hi SvHa,

Your queries are mostly for big screens, you need to play with the values for the small screens too.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #media_image-5 {
      margin-right: 7vw;
      width: 35vw;
  }
  #media_image-4 {
    margin-left: 8vw;
     width: 35vw;
}
.responsive #top #header #header_main .inner-container .widget {
      flex-basis: initial;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 20, 2020 at 10:06 pm in reply to: Multiple logos, but centered #1176492

Victoria
Inactive Moderator

Hi SvHa,

You need to add this code to the Quick css :)

Best regards,
Victoria

January 20, 2020 at 10:04 pm in reply to: Site not working correctly after latest update #1176491

Victoria
Inactive Moderator

Hey Dzimnikov,

The website is loading on my end, did you manage to get it working?

Best regards,
Victoria

January 20, 2020 at 10:01 pm in reply to: image loaded on website changes allignment text then the original one #1176490

Victoria
Inactive Moderator

Hi Matsky1,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 20, 2020 at 9:56 pm in reply to: Potential Bug – Tab Section with Accordion #1176485

Victoria
Inactive Moderator

Hi CanarySystems,

GLad you found a solution for you :)

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2020 at 9:53 pm in reply to: Fatal error #1176482

Victoria
Inactive Moderator

Hi Anton,

Yes, but with the correct version.

Best regards,
Victoria

January 20, 2020 at 9:53 pm in reply to: envato token #1176479

Victoria
Inactive Moderator

Hi metafora29,

Great :)

We are closing the thread.

Best regards,
Victoria

January 20, 2020 at 9:52 pm in reply to: Multiple logos, but centered #1176478
Victoria
Inactive Moderator
Hi SvHa,

Ok, let’s try :)
```
#media_image-3 {
  margin-left: 20vw;
}
#media_image-2 {
  margin-right: 20vw;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
January 20, 2020 at 9:49 pm in reply to: Responsiveness Issue on mobile device on woocommerce my account order page #1176476

Victoria
Inactive Moderator

Hi amanrajveer,

Sorry, I got confused.

Best regards,
Victoria

January 20, 2020 at 9:44 pm in reply to: Hide .av_minimal_header on scrolling when using transparent header #1176475

Victoria
Inactive Moderator

Hi oogopslag,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 20, 2020 at 9:42 pm in reply to: Enfold 4.7.1 – Fullwidth Slider Settings #1176473

Victoria
Inactive Moderator

Hi bimsenfold,

Ok, we are closing this thread, please let us know if you need any help in another thread.

Best regards,
Victoria

January 20, 2020 at 9:41 pm in reply to: API Schlüssel für Google Maps kann nicht angesetzt werden. Keine Verbindung #1176472

Victoria
Inactive Moderator

Hey IrinaSchroeder,

The key has to be unique for every website. Here is what Google is telling you:
https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2020 at 9:39 pm in reply to: Enfold 1/3 layout responsiveness #1176469

Victoria
Inactive Moderator

Hi rasmusheil,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2020 at 9:36 pm in reply to: Enfold and Akismet – anti spam compatibility #1176468

Victoria
Inactive Moderator

Hi Aleksandra,

You might want to write to Askimet support since you don’t want to use the solution provided by the theme.

If you need further assistance please let us know.
Best regards,
Victoria

January 20, 2020 at 9:35 pm in reply to: Masonry gallery column count media query #1176466

Victoria
Inactive Moderator

Hi rasmusheil,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
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Viewing 30 posts - 10,321 through 10,350 (of 38,325 total)

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