Page 28 – Support | Kriesi.at – Premium WordPress Themes

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February 18, 2021 at 8:24 pm in reply to: Many Issues on Multiple Sites with Enfold | No Support Any More? #1282068

Victoria
Inactive Moderator

Hi Elise,

The code for the reviews was not in the child theme, did you remove it?

The update request might not get through the Wordfence, did you try it with this plugin disabled?

I could not reproduce the issue with the images. They seem to be working.

Best regards,
Victoria

February 18, 2021 at 8:15 pm in reply to: menu header on scroll #1282065

Victoria
Inactive Moderator

Hey irxcommunicatie,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 18, 2021 at 8:14 pm in reply to: how can i decrease font size for mobile only #1282064
Victoria
Inactive Moderator
Hi Hamidechi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    #top #wrap_all .av-inherit-size .av-special-heading-tag {
        font-size: 0.6em;
    }
    #top h2.av-rotator-container-inner {
        font-size: 28px;
    }

}
```
The masonry and the logo slider are built to work like that and the logo slider cannot be adjusted via css.

If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2021 at 8:09 pm in reply to: Is it safe to udpate to WordPress 5.6.1 + latest Enfold? #1282062

Victoria
Inactive Moderator

Hi richardhofer83,

Glad you got it figured out for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2021 at 8:07 pm in reply to: burger menu doesn't open any more, on mobile & desktop, WP 5.6 & Enfold 4.7.6.4 #1282061

Victoria
Inactive Moderator

Hi piakleine,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

February 18, 2021 at 8:05 pm in reply to: site brakes because of javascript #1282060

Victoria
Inactive Moderator

Hey lech07,

You can use the sg optimizer’s merging and minifying and see if it does not break the website.

Best regards,
Victoria

February 18, 2021 at 8:04 pm in reply to: Radio Auswahlboxen #1282059

Victoria
Inactive Moderator

Hey Highlander-2013,

You might want to consider using a plugin like Contact Form 7 or the like.

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2021 at 8:03 pm in reply to: Hamburger menu not showing and not functional after update #1282058

Victoria
Inactive Moderator

Hey CS,

Please have a look here:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2021 at 8:02 pm in reply to: Problems with transparent header behaviour and testimonial slider display #1282057

Victoria
Inactive Moderator

Hi AwiIlanKali,

It is better to restore a backup if you have it from the prev WordPress version and update WordPress and Enfold when the next version of Enfold is out. Those issues will be fixed there.

Best regards,
Victoria

February 18, 2021 at 7:59 pm in reply to: Soft Hypens is not working on mobile for me #1282056

Victoria
Inactive Moderator

Hey Namda,

Could you please attach some screenshots of the issue? I do not seem to see the issue.

Best regards,
Victoria

February 18, 2021 at 7:57 pm in reply to: Bug in header #1282055

Victoria
Inactive Moderator

Hi Foeges,

You have the header.php file in your child theme, is it from the same version as the parent theme?

Best regards,
Victoria

February 18, 2021 at 7:52 pm in reply to: error full width sub menu #1282054

Victoria
Inactive Moderator

Hey vbonora,

I am not seeing the issue, did you change the layout? How to reproduce the issue?

Best regards,
Victoria

February 18, 2021 at 7:49 pm in reply to: Other fonts in new layout #1282053

Victoria
Inactive Moderator

Hey Gute,

Here are the docs for you:

Typography

You can load different fonts for individual pages.

Best regards,
Victoria

February 18, 2021 at 7:45 pm in reply to: huge white gaps in the symbol lists on mobile, words sometimes not readable #1282052

Victoria
Inactive Moderator

Hi rixi,

Remove this from the code given above – margin: 0 auto;

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2021 at 7:44 pm in reply to: Hide a custom post type from Google #1282050

Victoria
Inactive Moderator

Hey HeadStudiosWeb,

This is not the theme function. Here is a link for you:
https://wordpress.stackexchange.com/questions/281382/hiding-custom-post-type-from-google

If you need further assistance please let us know.
Best regards,
Victoria

February 18, 2021 at 7:42 pm in reply to: symbollist shows long dottet line on mobile #1282049
Victoria
Inactive Moderator
Hey rixi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 
.main_color ul.avia-icon-list *  {
     border: none;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2021 at 7:38 pm in reply to: Change the font family of the paragraph font #1282046
Victoria
Inactive Moderator
Hi Dzimnikov,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
ul ul li {
    list-style: square;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2021 at 7:34 pm in reply to: Multilingual Menu #1282045

Victoria
Inactive Moderator

Hi ecorn0103,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 17, 2021 at 5:27 pm in reply to: Avia Text Block #1281826

Victoria
Inactive Moderator

Hi comkapi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2021 at 5:23 pm in reply to: Problems with Enfold in combination with WordPress 5.6 #1281823

Victoria
Inactive Moderator

Hi danno99uk,

Yes, please have a look here:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2021 at 5:22 pm in reply to: Layer slider not works #1281822

Victoria
Inactive Moderator

Hi zibbaldone,

Please disable Cloudflare too or exclude the jQuery from being served from the CDN.

Best regards,
Victoria

February 17, 2021 at 5:16 pm in reply to: Magazine Element ins Sidebar #1281819

Victoria
Inactive Moderator

Hi Luisgasser,

You need to enable the Advanced Layout Builder debug mode.

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Then make a test page, add the magazine there, configure it to be the way you need it, and copy the shortcode from the field below.

Best regards,
Victoria

February 17, 2021 at 5:13 pm in reply to: Pictures have lost once again, menu&sort options no function #1281818

Victoria
Inactive Moderator

Hi rosarot,

Best regards,
Victoria

February 17, 2021 at 5:01 pm in reply to: burger menu doesn't open any more, on mobile & desktop, WP 5.6 & Enfold 4.7.6.4 #1281812

Victoria
Inactive Moderator

Hi piakleine,

Did you try the solutions posted above?

Please have a look here:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

Best regards,
Victoria

February 17, 2021 at 4:59 pm in reply to: Bullets not showing #1281810

Victoria
Inactive Moderator

Hi sianmfourie,

I am from Ukraine :) I still cannot access the website.

Best regards,
Victoria

February 17, 2021 at 4:56 pm in reply to: Is it safe to udpate to WordPress 5.6.1 + latest Enfold? #1281809

Victoria
Inactive Moderator

Hi richardhofer83,

We do not have an ETA yet, it’s still being tested.

Yes, WordPress 5.5 and 7.4 will work fine.

Best regards,
Victoria

February 17, 2021 at 4:54 pm in reply to: Enford problem with featured picture #1281806

Victoria
Inactive Moderator

Hey daki22,

You need to change the size as described here:
https://kriesi.at/support/topic/full-list-of-image-dimensions-for-enfold/#post-373563
and regenerate thumbs again.

Best regards,
Victoria

February 17, 2021 at 4:49 pm in reply to: Mobile menu disappeared #1281803

Victoria
Inactive Moderator

Hey info224,

Please have a look at the following thread:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

If you need further assistance please let us know.

Best regards,
Victoria

February 17, 2021 at 4:48 pm in reply to: Old Problem Returning "Lining Up Photos" #1281800
Victoria
Inactive Moderator
Hi ImaPappy,

Best regards,
Victoria
- This reply was modified 4 years, 11 months ago by Victoria.
February 17, 2021 at 4:44 pm in reply to: Post Slider – Enable overlay opacity #1281796

Victoria
Inactive Moderator

Hey Jorge,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
Author

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Viewing 30 posts - 811 through 840 (of 38,325 total)

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