Page 27 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2021 at 11:08 am in reply to: Add social Media Icons to submenu #1282388

Victoria
Inactive Moderator

Hi fabienneRedUmb,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 20, 2021 at 11:06 am in reply to: Das Kontaktformular kommt leer an / Contact form arrives empty #1282387

Victoria
Inactive Moderator

Hey WKM,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 20, 2021 at 11:05 am in reply to: Gallery slider problem #1282384

Victoria
Inactive Moderator

Hi symx,

I cannot seem to find the issue. I will ask my colleagues to have a look.

Best regards,
Victoria

February 20, 2021 at 11:00 am in reply to: Search widget avia builder #1282383

Victoria
Inactive Moderator

Hi caw67,

Well, we can disable the buttons that take users to the search page. Will that work for you?

Best regards,
Victoria

February 19, 2021 at 7:04 pm in reply to: Google Maps error message #1282305

Victoria
Inactive Moderator

Hi phausner,

Your old key is added in the business directory plugin, please check this plugin’s settings.

Best regards,
Victoria

February 19, 2021 at 7:00 pm in reply to: Logo Stretching on some browsers #1282302

Victoria
Inactive Moderator

Hi rp274,

Thank you. I tried in Chrome and FF on a MAc, could not reproduce the issue. Do you have the exact steps on how to do it?

Best regards,
Victoria

February 19, 2021 at 6:56 pm in reply to: Adding custom sidebar on pages (SOLVED) #1282301

Victoria
Inactive Moderator

Hey Jesper,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

February 19, 2021 at 6:53 pm in reply to: data from appointment plugin visible in the backend but not in front #1282299

Victoria
Inactive Moderator

Hi JoStudioDeRijp,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

February 19, 2021 at 6:52 pm in reply to: Disable overlay #1282298

Victoria
Inactive Moderator

Hey Alan,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 19, 2021 at 6:51 pm in reply to: Compatibility issue between WPRocket 3.8.5 and Enfold 4.7.6.4 #1282297

Victoria
Inactive Moderator

Hi DimitriMTM,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look

Best regards,
Victoria

February 19, 2021 at 6:50 pm in reply to: How to make circle smaller on image hover #1282295

Victoria
Inactive Moderator

Hey retray,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 19, 2021 at 6:49 pm in reply to: Header Skrinking Transition #1282293
Victoria
Inactive Moderator
Hi Raquel,

Please add this code too:
```
.header-scrolled .logo , .header-scrolled-full .logo {
    margin-top: -10px;
}
```
Best regards,
Victoria
February 19, 2021 at 6:46 pm in reply to: SVG not showing #1282292

Victoria
Inactive Moderator

Hey Dooronline,

Could you please attach some screenshots of the issue?

Please point us to the page with the issue.

Best regards,
Victoria

February 19, 2021 at 6:44 pm in reply to: Datepicker german word for prvious "vorangegangen" too long – how to change? #1282291

Victoria
Inactive Moderator

Hey senhorvinho,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 19, 2021 at 6:42 pm in reply to: Infographic with clickable icons #1282290

Victoria
Inactive Moderator

Hey SoPressed,

You can try our Image with Hotspots element.

Here are the docs for you:

Image With Hotspots

Best regards,
Victoria

February 19, 2021 at 6:39 pm in reply to: Bullets not showing #1282286
Victoria
Inactive Moderator
Hi Sian,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single-product-summary ul {
    list-style: disc outside;
    margin-left: 20px;
}
```
As for the shop page slider, it’s better to hide that Layer Slider on mobile and use a different slider with images better suited for mobile screen sizes.

If you need further assistance please let us know.

Best regards,
Victoria
February 19, 2021 at 6:29 pm in reply to: Filling the Header Area completely with a Photo Image #1282283

Victoria
Inactive Moderator

Hi ImaPappy,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 19, 2021 at 6:27 pm in reply to: Avia masonry widget generating broken pagination markup. #1282282

Victoria
Inactive Moderator

Hey sunilwilliams,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 19, 2021 at 6:23 pm in reply to: Masonry Portfolio Columns #1282279

Victoria
Inactive Moderator

Hi Werk32,

Well, the masonry is not using these columns and the position of every element is calculated with JavaScript. So the css you’re trying to add will not have any effect.

Best regards,
Victoria

February 19, 2021 at 6:20 pm in reply to: Post Slider – Enable overlay opacity #1282278

Victoria
Inactive Moderator

Hi Jorge,

Thank you.

Well, the post slider in this case has a different overlay. Do you want to change its color and opacity?

Best regards,
Victoria

February 18, 2021 at 8:59 pm in reply to: Footer format on mobile #1282082
Victoria
Inactive Moderator
Hey sdawks,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.footer_color {
    background-size: cover;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2021 at 8:57 pm in reply to: Google Maps error message #1282081

Victoria
Inactive Moderator

Hi phausner,

Please check if you have any plugins that are using the maps too and maybe the old key is added there.

Best regards,
Victoria

February 18, 2021 at 8:52 pm in reply to: Old Problem Returning "Lining Up Photos" #1282080
Victoria
Inactive Moderator
Hi ImaPappy,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body .aligncenter, 
.entry-content-wrapper a:hover .aligncenter {
    margin: 0;
    padding: 0;
}
```
The thing is, you have different tags there, some are h3, some have h3 + a and some text clock + p. Please try making them uniform and see if the images align well.

If you need further assistance please let us know.

Best regards,
Victoria
February 18, 2021 at 8:44 pm in reply to: Category Product Image Size #1282077

Victoria
Inactive Moderator

Hi RosannaK,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2021 at 8:43 pm in reply to: Pagination Post not work #1282076

Victoria
Inactive Moderator

Hey grafiko_at_62,

Please have a look at the following thread:

The grid with products does not work pagination

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2021 at 8:39 pm in reply to: Footer Social Media Icons Colors Will Not Change #1282075

Victoria
Inactive Moderator

Hi janton1,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 18, 2021 at 8:38 pm in reply to: Layer slider not works #1282074

Victoria
Inactive Moderator

Hi zibbaldone,

Thank you. The Layer Slider is rendering sliders on the page but they still do not work properly. I will ask my colleagues to have a look.

Best regards,
Victoria

February 18, 2021 at 8:32 pm in reply to: Problems with Enfold in combination with WordPress 5.6 #1282073

Victoria
Inactive Moderator

Hi danno99uk,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

February 18, 2021 at 8:28 pm in reply to: events countdown #1282070

Victoria
Inactive Moderator

Hi Karin,

Actually, I think it’s easier to change the translation.

You can edit this file /enfold/lang/nl_NL.po, compile the .mo file and upload both files to the child theme.

Here are the docs for you:

Translation

Best regards,
Victoria

February 18, 2021 at 8:25 pm in reply to: Logo Stretching on some browsers #1282069

Victoria
Inactive Moderator

Hey rp274,

Credentials did not work for me. Could you please update the credentials?

Could you please attach some screenshots of the issue?

Best regards,
Victoria
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Posts

Viewing 30 posts - 781 through 810 (of 38,331 total)

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