Page 262 – Support | Kriesi.at – Premium WordPress Themes

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April 21, 2020 at 5:06 pm in reply to: Enfold Theme #1205883

Victoria
Inactive Moderator

Hey M-Graphics24,

Yes, it will be the latest version.

If you need further assistance please let us know.
Best regards,
Victoria

April 21, 2020 at 5:04 pm in reply to: Custom font adding to website theme style options #1205882

Victoria
Inactive Moderator

Hey Original_Pictorial,

Here are the docs for you:

Typography

Typography

If you need further assistance please let us know.
Best regards,
Victoria

April 21, 2020 at 5:03 pm in reply to: Avia Builder view missing #1205881

Victoria
Inactive Moderator

Hey Original_Pictorial,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 21, 2020 at 5:02 pm in reply to: logo in header #1205880

Victoria
Inactive Moderator

Hi Theo,

Best regards,
Victoria

April 21, 2020 at 5:01 pm in reply to: Text block / Differences between block-editor and classic-editor #1205879

Victoria
Inactive Moderator

Hi Carsten,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 21, 2020 at 4:59 pm in reply to: Secundary Menu – no modal possible #1205878

Victoria
Inactive Moderator

Hi Sepppl,

No, it is not a bug, it’s just that lightbox does not include the classes of the meta header links.

Best regards,
Victoria

April 21, 2020 at 4:52 pm in reply to: Toggle doesn't work after update #1205875

Victoria
Inactive Moderator

Hi Jables,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 21, 2020 at 4:51 pm in reply to: Bildgröße Kategorie Bilder verändern #1205874

Victoria
Inactive Moderator

Hi maxisgoinghome,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which image should we check?

Best regards,
Victoria

April 21, 2020 at 4:49 pm in reply to: Google Maps API Key mismatch? #1205871

Victoria
Inactive Moderator

Hi oneliving,

Great :)

If you need further assistance please let us know in a new one as we are closing the thread.
Best regards,
Victoria

April 21, 2020 at 4:48 pm in reply to: Advanced Layout Builder and Block editor showing at the same time #1205869

Victoria
Inactive Moderator

Hi SwedishChamber,

Glad you got it working for you! :)

Yes, it should be fixed in the next version.

If you need further assistance please let us know.

Best regards,
Victoria

April 21, 2020 at 4:47 pm in reply to: Max Mega Menu #1205868

Victoria
Inactive Moderator

Hi regispt,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 21, 2020 at 4:45 pm in reply to: Individual footer page is added with a gap #1205866
Victoria
Inactive Moderator
Hey HagenWittig,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_transparency #top #kontakt.avia-builder-el-0 .container {
    padding-top: 0;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
April 21, 2020 at 4:41 pm in reply to: EnfoldChild wp theme , lost credentials #1205865

Victoria
Inactive Moderator

Hey Michelangelo Di Venere,

Users are registered using the purchase code and so we do not know the domain name of the website. The easiest is to purchase a new license. This way you’ll have the new purchase code, will be able to register at the forum and will get support. Also, you’ll be able to download a fresh version of the theme and update it to the latest via FTP.

Before you try to overwrite the theme, please make sure to have a full backup ready and after the update, update php to php7.

If you need further assistance please let us know.
Best regards,
Victoria

April 21, 2020 at 4:37 pm in reply to: Icon List / Symbolliste, how to change symbols #1205864

Victoria
Inactive Moderator

Hey zeitraum_,

Best regards,
Victoria

April 21, 2020 at 4:36 pm in reply to: Strange script error on home page #1205862

Victoria
Inactive Moderator

Hey El,

Can you disable caching and minification for now?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

April 21, 2020 at 4:34 pm in reply to: Update Theme #1205861

Victoria
Inactive Moderator

Hi toniface,

Please confirm that you have a full website backup before we can proceed.

Best regards,
Victoria

April 21, 2020 at 4:32 pm in reply to: Dropdown Arrows Visual Overlap #1205860

Victoria
Inactive Moderator

Hi Jasmer,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 21, 2020 at 4:32 pm in reply to: Blog Posts How to Remove Date In Specific Category #1205859

Victoria
Inactive Moderator

Hi Jasmer,

Best regards,
Victoria

April 21, 2020 at 4:29 pm in reply to: Bordered menu item next to burger menu #1205856

Victoria
Inactive Moderator

Hi jorisbl,

Please share credentials in this thread too :)

Best regards,
Victoria

April 21, 2020 at 4:27 pm in reply to: impossible to mark content from color section with styling "alternate content" #1205855

Victoria
Inactive Moderator

Hi Fabian,

Don’t be so hard on yourself :) You were probably working for too long and it was time to take a break.

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 21, 2020 at 4:24 pm in reply to: how to add new icons? #1205854

Victoria
Inactive Moderator

Hey Lianne,

Here are the docs for you:

Icon

If you need further assistance please let us know.
Best regards,
Victoria

April 21, 2020 at 4:16 pm in reply to: Align Image and Text #1205848
Victoria
Inactive Moderator
Hey MikeTandySwag,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px) {
    #av_section_2 .flex_column.av_one_half .aligncenter {
        padding: 0;
        margin: 0px;
    }
    #av_section_2 .flex_column.av_one_half + .av_one_half {
        margin-left: -20px;
        margin-top: 20px;
    }

} 
@media only screen and (min-width:768px) and (max-width: 1024px){
 #top #wrap_all #av_section_2 .av_one_half h2 {
     font-size: 26px;
     padding-left: 20px;
 }
} 

@media only screen and (min-width:1024px){
        #av_section_2 .flex_column.av_one_half .aligncenter {
            margin: 0 0 0 20px;
        }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 21, 2020 at 4:07 pm in reply to: Revolution slider issues #1205844

Victoria
Inactive Moderator

Hi ilonka78,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 21, 2020 at 4:00 pm in reply to: Advanced Layout Builder does not load content #1205840

Victoria
Inactive Moderator

Hey studiovene,

Please share the login link too.

Best regards,
Victoria

April 21, 2020 at 3:57 pm in reply to: Add category over blog grid summary ("Blog Beiträge" Übersicht) #1205839

Victoria
Inactive Moderator

Hey tobiasfries12,

Could you please attach a mockup of what you’re trying to achieve?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 21, 2020 at 3:53 pm in reply to: Position of the header menu #1205837

Victoria
Inactive Moderator

Hi markpay10,

Of course :)

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 21, 2020 at 3:52 pm in reply to: Logo being cut off showing thumbnail only #1205836

Victoria
Inactive Moderator

Hey tobibowen,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 21, 2020 at 3:51 pm in reply to: Erweiterter Layout Editor zerstört Layout beim ändern von Elementen #1205835

Victoria
Inactive Moderator

Hey UserName65748,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which pages is it happening on?

Best regards,
Victoria

April 21, 2020 at 3:50 pm in reply to: Layout category page #1205833

Victoria
Inactive Moderator

Hi gbarbagallo,

Please make sure you copied it right.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 21, 2020 at 3:48 pm in reply to: Icon Not Editable In Icon List Widget #1205832

Victoria
Inactive Moderator

Hi swetina,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 7,831 through 7,860 (of 38,325 total)

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