Page 243 – Support | Kriesi.at – Premium WordPress Themes

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May 13, 2020 at 7:43 pm in reply to: Problem with Mansory #1212727

Victoria
Inactive Moderator

Hi LuizaCFranco,

Well, if you have the staging server, it would be great to update the theme there and test the issue there too.

Best regards,
Victoria

May 13, 2020 at 7:26 pm in reply to: Recommendation for best plugin for using mailchimp? #1212722

Victoria
Inactive Moderator

Hey idaandersenlang,

Please have a look at the following thread:
https://kriesi.at/support/topic/pop-up-via-mailchimp/#post-801760

If you need further assistance please let us know.

Best regards,
Victoria

May 13, 2020 at 7:23 pm in reply to: Masonry pagination, change number of posts loaded with load more button. #1212717

Victoria
Inactive Moderator

Hi sjasen,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 13, 2020 at 7:11 pm in reply to: Images stacked on Masonry flexible Style #1212714

Victoria
Inactive Moderator

Hi webpunks,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 13, 2020 at 7:03 pm in reply to: Using Javascript to set image src using developer ID #1212712

Victoria
Inactive Moderator

Hey Roger,

Can you please explain why you need to do this? We need to understand the use case.

Best regards,
Victoria

May 13, 2020 at 7:01 pm in reply to: WordPress Update #1212710
Victoria
Inactive Moderator
Hi creatiffco,

You have an error somewhere in your Quick css, you need to validate it before adding more code there.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av-masonry.sort-left .av-sort-by-term .all_sort_button {
    display: none;
}
.av-masonry-entry-content.entry-content {
    color: red;
}
```
Which buttons are you referring to?

Could you please attach some screenshots of the issue?

If you need further assistance please let us know.

Best regards,
Victoria
May 13, 2020 at 6:53 pm in reply to: A really strange behavior #1212708

Victoria
Inactive Moderator

Hi amepro,

Could you please give us a link to your website, we need more context to be able to help you.

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

May 13, 2020 at 6:52 pm in reply to: Change of blank template #1212706

Victoria
Inactive Moderator

Hey BOS_Design_Berlin,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

May 13, 2020 at 6:49 pm in reply to: Page top and button problems after WordPress 5.4.1 update #1212704

Victoria
Inactive Moderator

Hi Court_2,

I am seeing the buttons like this:

Please check.

Best regards,
Victoria

May 13, 2020 at 6:46 pm in reply to: El header deslizante no funciona en el movil #1212695

Victoria
Inactive Moderator

Hi marcsalvans,

The menu is sticky on my end, the sticky menu worked only on the desktop.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

May 12, 2020 at 7:04 pm in reply to: Theme options does not save and Avia Layout Builder does not work #1212332

Victoria
Inactive Moderator

Hey cloudalx,

There is a 404 response on the theme options save request.

Please have a look at the following thread:

Enfold admin-ajax.php 404

If you need further assistance please let us know.

Best regards,
Victoria

May 12, 2020 at 7:00 pm in reply to: how to reset contact form default settings? #1212330

Victoria
Inactive Moderator

Hi ryanmeighan,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 12, 2020 at 6:59 pm in reply to: Curved section dividers #1212327

Victoria
Inactive Moderator

Hi evtilsley,

https://share.getcloudapp.com/Jrube5Rj It’s an svg element.
http://blogs.sitepointstatic.com/examples/tech/svg-curves/cubic-curve.html

SVG Basics—Creating Paths With Curve Commands

Best regards,
Victoria

May 12, 2020 at 6:56 pm in reply to: Polylang problem when clicking on Logo #1212325

Victoria
Inactive Moderator

Hi Maria,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 12, 2020 at 6:55 pm in reply to: Find the right theme for a non profit organization #1212323

Victoria
Inactive Moderator

Hey Andreas Winkler,

Thank you for your interest in Enfold. Please have a look at our demos here:

Landing Page

I would suggest using one of these but of course, you can change all the colors, graphics, and content as you need:

Home

Home

If you need further assistance please let us know.
Best regards,
Victoria

May 12, 2020 at 6:51 pm in reply to: Back to blog post overview – page seems empty #1212321

Victoria
Inactive Moderator

Hey bonsaimedia,

Can you please make a screencast of the issue?

Best regards,
Victoria

May 12, 2020 at 6:49 pm in reply to: Grid row on mobile #1212320

Victoria
Inactive Moderator

Hey ThomSchu,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 12, 2020 at 6:49 pm in reply to: Lost API key #1212319

Victoria
Inactive Moderator

Hi Harry Houthuijse,

PHP is the programming language that is used in WordPress and the theme. You need to update it to php7+. This can be done via your hosting.

Do you still have access to the ThemeForest account that the theme was purchased through? If not, you’ll probably have to purchase the new license. This way you’ll have the new license and will be able to register at the forum here, get the latest version of the theme and update it.

Best regards,
Victoria

May 12, 2020 at 6:45 pm in reply to: Ver 4.0.5. #1212317

Victoria
Inactive Moderator

Hi aldusgerardus,

Credentials did not work for me. Could you please update the credentials?

Please make sure you have a full website backup ready.

Best regards,
Victoria

May 12, 2020 at 6:44 pm in reply to: Enfold – Responsive Multi-Purpose Theme #1212316

Victoria
Inactive Moderator

Hey Davide Garetto,

Yes, of course, you can buy as many licenses as you need. And yes, right now the price is $59.

Here is where you can get it:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Best regards,
Victoria

May 12, 2020 at 6:41 pm in reply to: Logo #1212314

Victoria
Inactive Moderator

Hey davidhub8080,

Best regards,
Victoria

May 12, 2020 at 6:39 pm in reply to: Sticky post not visible #1212313

Victoria
Inactive Moderator

Hi Jolanda,

I asked my colleague to have a look. Please wait for his reply.

Best regards,
Victoria

May 12, 2020 at 6:33 pm in reply to: AdSense & Avia-Builder #1212309

Victoria
Inactive Moderator

Hi Werbecheck,

What code are you trying to add?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 12, 2020 at 6:31 pm in reply to: Picture Art Not Transferring to Live Website #1212307

Victoria
Inactive Moderator

Hi AFEC,

You need to have CORS enalbed.

Please refer to this: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Victoria

May 12, 2020 at 6:29 pm in reply to: Search field in main menu + megamenu #1212305

Victoria
Inactive Moderator

Hi Susanne,

You can add the search icon in the theme options, the search will still be there but the mega div positioning should be correct then.

Best regards,
Victoria

May 12, 2020 at 6:27 pm in reply to: Strange blue line in accordion on mobile #1212303
Victoria
Inactive Moderator
Hey ezban4life,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all p.toggler:focus {
    outline: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 12, 2020 at 6:26 pm in reply to: Critical Error #1212302

Victoria
Inactive Moderator

Hey davidhub8080,

Can you please check the server log for error?

Best regards,
Victoria

May 12, 2020 at 6:19 pm in reply to: index Category pages #1212294

Victoria
Inactive Moderator

Hi premaccess,

You can put this code in your child theme functions.php.

Best regards,
Victoria

May 12, 2020 at 6:16 pm in reply to: Disable flip on icon grid #1212292

Victoria
Inactive Moderator

Hey Sanful,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 12, 2020 at 6:15 pm in reply to: Blog templates #1212290

Victoria
Inactive Moderator

Hey Diana,

Are you referring to the demo pages or can you please explain a bit more what was deleted?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 7,261 through 7,290 (of 38,325 total)

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