Page 2 – Support | Kriesi.at – Premium WordPress Themes

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March 28, 2021 at 1:37 pm in reply to: Menu item in Socket and Header have same custom link but behave differently #1290874

Victoria
Inactive Moderator

Hey Damos666,

Please share the htpass too, we cannot log in without it.

Best regards,
Victoria

March 28, 2021 at 1:36 pm in reply to: WooCommerce single product side tab removal #1290871

Victoria
Inactive Moderator

Hey elfuego1340,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 28, 2021 at 1:35 pm in reply to: Avia Cart Buttons #1290870
Victoria
Inactive Moderator
Hey ZikomoWebdesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_cart_buttons  .button-mini-delimiter {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 28, 2021 at 1:31 pm in reply to: Some fields in backend appear twice #1290869

Victoria
Inactive Moderator

Hey heiwo2,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 28, 2021 at 1:30 pm in reply to: Can't remove an annoying white line which appears above a Layerslider #1290868
Victoria
Inactive Moderator
Hey Héctor,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.avia-blank #main #layer_slider_1.container_wrap,
#top.avia-blank #main #layer_slider_1.container_wrap *,
#top .avia-layerslider {
    border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 21, 2021 at 10:29 pm in reply to: Center a single 3/4 column #1289529
Victoria
Inactive Moderator
Hey rvga,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.page-id-344 div .av_three_fourth.avia-builder-el-3 {
    margin: 0 auto !important;
    float: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 21, 2021 at 10:26 pm in reply to: positioning header/ nav menu area #1289528

Victoria
Inactive Moderator

Hey Xeeyana287,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 21, 2021 at 10:25 pm in reply to: grid collection's view on mobile version has an issue #1289527

Victoria
Inactive Moderator

Hi Antiquaritaly,

No, this is not the reason.

You can install the Envato Market Plugin and try to update with it.

Here is the link for you:
https://envato.com/market-plugin/

Best regards,
Victoria

March 21, 2021 at 10:23 pm in reply to: Google Analytics Event tracking Menu or button #1289526

Victoria
Inactive Moderator

Hey davidscandroli,

Here are the docs for you:

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 10:15 pm in reply to: Social Media Icons (Social Profiles) – Open Mail Into A New Tab #1289525

Victoria
Inactive Moderator

Hi vantagepointmg,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 21, 2021 at 10:12 pm in reply to: Table td auto width #1289524
Victoria
Inactive Moderator
Hey jannnnnneke,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top.page-id-221 .avia-table.avia-data-table.avia-table-4 tr td:first-child {
    width: 190px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 21, 2021 at 10:08 pm in reply to: Lyerslider purchase code is missing #1289523

Victoria
Inactive Moderator

Hey Nancy,

The Layer Slider that comes with the theme does not have or need the purchase code. It gets updated with the theme updates. If you want to use premium features, you will need to purchase the license separately.

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 10:05 pm in reply to: Not possible to create new post or new page in classic editor #1289521

Victoria
Inactive Moderator

Hey bfelzmann,

Could you please attach some screenshots of the issue?

Can you please check the server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 21, 2021 at 10:04 pm in reply to: Link column to full screen pop-up / iframe #1289520

Victoria
Inactive Moderator

Hey the_digital_manager,

It looks like a full-screen popup, not an iframe.

Best regards,
Victoria

March 21, 2021 at 10:01 pm in reply to: Let columns (with text) overlap with Google Maps #1289519

Victoria
Inactive Moderator

Hi the_digital_manager,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Well, you can use this css if it helps you achieve the desired look.

Best regards,
Victoria

March 21, 2021 at 9:59 pm in reply to: Sticky Sidebar Widgets #1289518

Victoria
Inactive Moderator

Hi allespalettibystefan,

You can add the code in Enfold > General Styling > Quick Css, if it does not work, put it into themes/enfold/css/custom.css

If you need further assistance please let us know.

Best regards,
Victoria

March 21, 2021 at 9:57 pm in reply to: Can not enable the cookie consent massage bar #1289517

Victoria
Inactive Moderator

Hey davidkreslin,

Best regards,
Victoria

March 21, 2021 at 9:54 pm in reply to: Contact Form Yiğit #1289515

Victoria
Inactive Moderator

Hey aahmetaaksoy,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 21, 2021 at 9:53 pm in reply to: AVIA LAYOUT BUILDER NOT WORKING #1289514

Victoria
Inactive Moderator

Hi comkapi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 21, 2021 at 9:53 pm in reply to: Special layouts for header + heading #1289512

Victoria
Inactive Moderator

Hi hasbeat,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 21, 2021 at 9:53 pm in reply to: Porfolio Grid in Tab Section blocked by sidebar #1289511

Victoria
Inactive Moderator

Hey paulgross,

No, the tab section is a full-width element and it cannot really be used with sidebars. You might want to rethink your design for this page.

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 9:48 pm in reply to: 500 server error WP 5.7 #1289510

Victoria
Inactive Moderator

Hey Nestordani,

Well, you might need to overwrite the theme via FTP, even deleting the old theme folder and uploading anew.

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 3:55 pm in reply to: Fatal Error #1289470

Victoria
Inactive Moderator

Hey Phet,

The error is caused by some code added in the child theme functions.php. You can remove the code or comment it out via FTP or cpanel.

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 3:54 pm in reply to: How do I set a custom color for my icon list? #1289469

Victoria
Inactive Moderator

Hey Dandelion222,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 21, 2021 at 3:53 pm in reply to: How to add a slider to my header #1289467

Victoria
Inactive Moderator

Hi LW_1953,

It does not show in the header, it shows right after it. It should be added to a page with the Layer Slider component.

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 3:52 pm in reply to: Product thumbnails blurred in mobile view #1289466
Victoria
Inactive Moderator
Hey profumopuntoit,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
	#top .products .product-category img {
	    display: block;
	    margin: 0 auto;
	    max-width: 230px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 21, 2021 at 3:50 pm in reply to: Hide menu #1289464

Victoria
Inactive Moderator

Hey Adri,

You can use a template without the header and the footer.

Here is where it is set:

If you need further assistance please let us know.
Best regards,
Victoria

March 21, 2021 at 3:48 pm in reply to: Transparent Header #1289463

Victoria
Inactive Moderator

Hey Manuel,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 21, 2021 at 3:46 pm in reply to: Timeline Possibilities? Horizontal line with hidden/appearing text #1289462

Victoria
Inactive Moderator

Hey the_digital_manager,

We do not have an element that makes this. You might want to look for a plugin or custom build it.

Best regards,
Victoria

March 21, 2021 at 3:45 pm in reply to: Highlight a word in page after search result redirects #1289461

Victoria
Inactive Moderator

Hey backfolder,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria
Author

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Viewing 30 posts - 31 through 60 (of 38,331 total)

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