Page 182 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 5,431 through 5,460 (of 38,325 total)

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Author

Posts
July 23, 2020 at 5:02 pm in reply to: footer is broken #1232669

Victoria
Inactive Moderator

Hey Angelo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 23, 2020 at 5:00 pm in reply to: Social sharing for blog posts: adding Facebook? #1232666

Victoria
Inactive Moderator

Hi felixfi,

You need to go to the Theme Options > Blog Layout and enable the Facebook share:

If you need further assistance please let us know.
Best regards,
Victoria

July 23, 2020 at 4:59 pm in reply to: page scroll #1232663

Victoria
Inactive Moderator

Hey bloomonsocial,

Can you please make a screencast of the issue?

Best regards,
Victoria

July 23, 2020 at 4:58 pm in reply to: Demo install ERROR #1232662

Victoria
Inactive Moderator

Hi simomanu,

Oh…I looked briefly and I thought I saw ftp not the fts.

Can you please check the server log for error?

Best regards,
Victoria

July 23, 2020 at 4:52 pm in reply to: Tab section not responsive #1232658

Victoria
Inactive Moderator

Hey hatchedconcepts,

Could you please attach some screenshots of the issue? Which part is not working for you?

Best regards,
Victoria

July 23, 2020 at 4:51 pm in reply to: Can't Update Enfold Site from 4.57 to 4.75 #1232657

Victoria
Inactive Moderator

Hi briangatenby,

No worries :) I tried to log in to the WordPress dashboard today and got an error with the password. Can you please check that the WordPress password is working and share it with us?

Best regards,
Victoria

July 23, 2020 at 4:44 pm in reply to: I have my purchase code, but can not get email of password #1232656

Victoria
Inactive Moderator

Hey Vincent,

Best regards,
Victoria

July 23, 2020 at 4:41 pm in reply to: Logo dosn't change #1232654

Victoria
Inactive Moderator

Hi Morgane Duval,

Thank you. Please check the website now.

Best regards,
Victoria

July 23, 2020 at 4:34 pm in reply to: Allowed memory size exhausted #1232650

Victoria
Inactive Moderator

Hey GaianHelmers,

https://share.getcloudapp.com/8Lu7v4PL These are WordPress paths and so the error not in the theme.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

When do you get the error or is it just in the logs?

Best regards,
Victoria

July 23, 2020 at 4:28 pm in reply to: Enfold and Essential Grid #1232646

Victoria
Inactive Moderator

Hi mlong2001,

https://share.getcloudapp.com/bLuj48YY Please have a look here. I am not getting the same result.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

July 23, 2020 at 4:25 pm in reply to: Registration failed #1232644

Victoria
Inactive Moderator

Hey William Weaver,

What email and user name did you use to register with?

Best regards,
Victoria

July 23, 2020 at 3:50 pm in reply to: Individual ID for buttons in button row #1232630

Victoria
Inactive Moderator

Hi mtmundarain,

Yes, you add one id and we can help you with the selectors for the individual buttons.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 23, 2020 at 3:49 pm in reply to: Add code/layout to header using a filter #1232627
Victoria
Inactive Moderator
Hey jomo5280,

If it’s the JavaScript that you need to add you can consider this example:
```
function avia_add_fontawesome(){
?>
<script src="https://use.fontawesome.com/650859c78a.js"></script>
<?php
}
add_action('wp_head', 'avia_add_fontawesome');
```
Best regards,
Victoria
July 23, 2020 at 3:47 pm in reply to: Page links redirecting to media files #1232625

Victoria
Inactive Moderator

Hi B,

This is not the theme function, it’s coming from the component that you use to display those vehicles.

Please try to test with all plugins deactivated.

Best regards,
Victoria

July 23, 2020 at 3:45 pm in reply to: Google Maps API (several errors) #1232622

Victoria
Inactive Moderator

Hi meuwessen,

Please share the API key too.

Best regards,
Victoria

July 23, 2020 at 3:43 pm in reply to: Custom Font Manager #1232621

Victoria
Inactive Moderator

Hi sealmaster,

Best regards,
Victoria

July 23, 2020 at 3:42 pm in reply to: User friendly menu on a mobile device #1232620
Victoria
Inactive Moderator
Hi Tarakbc,

Please try this code instead:
```
#top #av-burger-menu-ul {
    vertical-align: top;
    padding: 140px 0 !important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
July 22, 2020 at 8:08 pm in reply to: mobile logo display #1232389

Victoria
Inactive Moderator

Hi luciantstoian,

Best regards,
Victoria

July 22, 2020 at 8:05 pm in reply to: Login problem #1232387

Victoria
Inactive Moderator

Hey Frank,

We cannot find a user with such an email or username. Do you have another email that you maybe used?

Best regards,
Victoria

July 22, 2020 at 8:04 pm in reply to: Login problem #1232386

Victoria
Inactive Moderator

Hey Frank,

We cannot find a user with such an email or username. Do you have another email that you maybe used?

Best regards,
Victoria

July 22, 2020 at 8:01 pm in reply to: Can't Update Enfold Site from 4.57 to 4.75 #1232384

Victoria
Inactive Moderator

Hi briangatenby,

Please share the link to the cPanel too.

Best regards,
Victoria

July 22, 2020 at 8:00 pm in reply to: I need help to update the theme #1232383

Victoria
Inactive Moderator

Hi Dandelion222,

Please confirm that you have a full website backup ready, so that we can attempt an update.

Best regards,
Victoria

July 22, 2020 at 7:59 pm in reply to: Date with \ behind it #1232382

Victoria
Inactive Moderator

Hi JoStudioDeRijp,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 22, 2020 at 7:57 pm in reply to: Add search icon to footer navigation #1232380

Victoria
Inactive Moderator

Hey amyteslin,

Please have a look at the following thread:
https://kriesi.at/support/topic/shortcode-or-function-to-add-search-in-custom-locations/#post-436832

If you need further assistance please let us know.
Best regards,
Victoria

July 22, 2020 at 7:56 pm in reply to: Add search icon to footer navigation #1232378

Victoria
Inactive Moderator

Hey amyteslin,

I am closing this as a duplicate.

Best regards,
Victoria

July 22, 2020 at 7:55 pm in reply to: Updating to the latest version fails and one more problem #1232376

Victoria
Inactive Moderator

Hey John,

Please confirm that you have a full website backup ready, so that we can attempt an update.

Best regards,
Victoria

July 22, 2020 at 7:52 pm in reply to: Individual ID for buttons in button row #1232373

Victoria
Inactive Moderator

Hey mtmundarain,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 22, 2020 at 7:51 pm in reply to: How to change color on events #1232372

Victoria
Inactive Moderator

Hi KCMRfm,

https://share.getcloudapp.com/9ZujbEwB I do not see the export link button.

Could you please attach some screenshots of the issue?

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

July 22, 2020 at 7:49 pm in reply to: Contact Form going into junkmail #1232371

Victoria
Inactive Moderator

Hi RezNation,

This code should be added to the child theme functions.php.

If you need further assistance please let us know.
Best regards,
Victoria

July 22, 2020 at 7:48 pm in reply to: Customizing the Secondary Menu in the Top Header Bar #1232367

Victoria
Inactive Moderator

Hi SolingLover,

Please start a separate thread, describe your issue there, and give us a link to your website.

Enfold

Best regards,
Victoria
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Posts

Viewing 30 posts - 5,431 through 5,460 (of 38,325 total)

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