Page 173 – Support | Kriesi.at – Premium WordPress Themes

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August 12, 2020 at 4:08 pm in reply to: Different Menu on Mobile doesn't work #1237031

Victoria
Inactive Moderator

Hi parrob,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which items do you need to hide on desktop? And which on mobile?

Best regards,
Victoria

August 12, 2020 at 4:08 pm in reply to: Different Menu on Mobile doesn't work #1237029

Victoria
Inactive Moderator

Hi parrob,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which items do you need to hide on desktop? And which on mobile?

Best regards,
Victoria

August 12, 2020 at 4:03 pm in reply to: Unable to reorder columns #1237028
Victoria
Inactive Moderator
Hey orangecommune,

I do not see the class “reversecolumns” added there.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) { 
    .responsive #top.page-id-803 #av_section_2 .entry-content-wrapper {
        display: flex;
        flex-direction: column-reverse;

    }

   #top.page-id-803 #after_section_1 .content {
        padding: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 12, 2020 at 3:56 pm in reply to: demo install fail #1237026

Victoria
Inactive Moderator

Hey paceventures,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 12, 2020 at 3:55 pm in reply to: ensure that socket is on bottom of browser window #1237024

Victoria
Inactive Moderator

Hey P3T3R_0ne,

The page shared does not seem to have the issue on my end, do you have another page with the issue?

Best regards,
Victoria

August 12, 2020 at 3:49 pm in reply to: Extra white space in header area? #1237022

Victoria
Inactive Moderator

Hi icphillips,

Thank you.

Well, you want to add some code in the Masonry element, you can edit this file /config-templatebuilder/avia-shortcodes/av-helper-masonry.php to be able to add anything there.

Best regards,
Victoria

August 12, 2020 at 3:45 pm in reply to: Headings in similar blog post widgets are h3 #1237020
Victoria
Inactive Moderator
Hi TT2495,

Here is the code you can put in your funtions.php
```
function my_avf_customize_heading_settings( array $args, $context, array $extra_args = array() )
{

	if( $context == 'avia_content_slider' )
	{
		$args['heading'] = 'div';			//	change heading to div
	}
	return $args;
}

add_filter( 'avf_customize_heading_settings', 'my_avf_customize_heading_settings', 10, 3 );
```
If you need further assistance please let us know.

Best regards,
Victoria
August 11, 2020 at 4:52 pm in reply to: Edit the width and Margins of AV Third Divs #1236710
Victoria
Inactive Moderator
Hi TheRetailCoach,

The code will work like this:
```
#top div .new_one_third {
  margin-left: 1%;
  width: 33%;
}

#top div .new_two_third {
  margin-left: 1%;
  width: 65%
}
```
Best regards,
Victoria
August 11, 2020 at 4:45 pm in reply to: datepickerL10n is not defined #1236707

Victoria
Inactive Moderator

Hey mogasi,

I am not seeing the Mangopay option. Maybe, it’s not shown to all users. Also, you might want to write the plugin’s developers and ask them to have a look.

Best regards,
Victoria

August 11, 2020 at 4:33 pm in reply to: GetYour Guide #1236705

Victoria
Inactive Moderator

Hey Charlotte,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 11, 2020 at 4:31 pm in reply to: Different positions for Header logo and transparency logo: Please help #1236703

Victoria
Inactive Moderator

Hi Ruven,

Is this the desired behavior for all pages or just for this one?

Best regards,
Victoria

August 11, 2020 at 4:28 pm in reply to: Styling of Large Main Photo on Tablet View for Enfold Freelancer Demo Site #1236699
Victoria
Inactive Moderator
Hey santanin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    #welcome.av-flex-cells .no_margin.avia-builder-el-1 {
        padding: 250px 0px 250px 0px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 11, 2020 at 4:22 pm in reply to: Enfold mobile menu not displaying #1236696

Victoria
Inactive Moderator

Hi wildrova,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 11, 2020 at 4:21 pm in reply to: Grid row element border (bottom) #1236694

Victoria
Inactive Moderator

Hi Lyse,

Best regards,
Victoria

August 11, 2020 at 3:55 pm in reply to: Table colour #1236685

Victoria
Inactive Moderator

Hi Suzanne,

Could you please attach a mockup of what you’re trying to achieve?

It’s not really a good idea to change the actual css file, you can always use more specific selectors to override css.

Best regards,
Victoria

August 11, 2020 at 3:53 pm in reply to: Enfold Theme and WPML? #1236683

Victoria
Inactive Moderator

Hey Jak73,

Yes, WPML works with the Advanced Layout Builder. A lot of users are using the two together. There were issues in previous versions but they all seem to have been fixed now.

If you need further assistance please let us know.
Best regards,
Victoria

August 9, 2020 at 7:28 pm in reply to: error loading the Enfold template on wordpress #1236339

Victoria
Inactive Moderator

Hi Federica,

Best regards,
Victoria

August 9, 2020 at 7:07 pm in reply to: Extra white space in header area? #1236333

Victoria
Inactive Moderator

Hi icphillips,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here :)

Best regards,
Victoria

August 9, 2020 at 7:06 pm in reply to: Cannot update from 3.8.5 #1236332

Victoria
Inactive Moderator

Hi EthosData Dataroom,

The theme is updated. Please check :)

Best regards,
Victoria

August 9, 2020 at 7:03 pm in reply to: False Button colors – on Safari MacOS only #1236330

Victoria
Inactive Moderator

Hi oestersund,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 9, 2020 at 7:02 pm in reply to: Headings in similar blog post widgets are h3 #1236329

Victoria
Inactive Moderator

Hi Andre,

Thank you. Now, can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 9, 2020 at 6:59 pm in reply to: Move the shopping cart icon #1236327

Victoria
Inactive Moderator

Hi asteflo950,

You need to go to the Theme Options > Shop Options and choose where to display the shopping cart:

Best regards,
Victoria

August 9, 2020 at 6:58 pm in reply to: How Activate Layerslider Plugin #1236323

Victoria
Inactive Moderator

Hi solidvapor,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 9, 2020 at 6:54 pm in reply to: woocommerce product image #1236321

Victoria
Inactive Moderator

Hey Carlos,

Variations work with the WooCommerce gallery, not Enfold’s gallery so you need to switch in the Theme Options > Shop Options > Product gallery.

Best regards,
Victoria

August 9, 2020 at 6:52 pm in reply to: Cannot update from 3.8.5 #1236320

Victoria
Inactive Moderator

Hey David,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 9, 2020 at 6:51 pm in reply to: Extreme problems with funktion.php – Enfold+WPML #1236318

Victoria
Inactive Moderator

Hey Carmen,

The error is coming from the child theme functions.php and so it is custom added code, not the theme code. You need to go to that file via FTP and remove or comment out that code.

Best regards,
Victoria

August 9, 2020 at 6:48 pm in reply to: Extra white space in header area? #1236316

Victoria
Inactive Moderator

Hey icphillips,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

August 9, 2020 at 6:47 pm in reply to: Slow down animation of Icons #1236315
Victoria
Inactive Moderator
Hey anristudio,

You can play with the seconds’ value in this css to get the value that works for you:
```
.avia_transform .avia_start_delayed_animation.av_font_icon.avia-icon-animate {
    -webkit-animation: avia_appear 0.7s 1 cubic-bezier(0.175,0.885,0.320,1.275);
    animation: avia_appear 0.7s 1 cubic-bezier(0.175,0.885,0.320,1.275);
}
```
If you need further assistance please let us know.
Best regards,
Victoria
August 9, 2020 at 6:45 pm in reply to: Portfolio grid element pagination reloads page #1236312

Victoria
Inactive Moderator

Hi Lyse,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 9, 2020 at 6:45 pm in reply to: slider only loaded once? #1236310

Victoria
Inactive Moderator

Hi Franz,

Ok:)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria
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Viewing 30 posts - 5,161 through 5,190 (of 38,331 total)

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