Page 166 – Support | Kriesi.at – Premium WordPress Themes

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August 16, 2020 at 5:18 pm in reply to: Enfold Theme Use GIF image as Logo #1238215

Victoria
Inactive Moderator

Hi MPPcreative,

Here is an article for you:
https://thrivewp.com/gif-not-working-wordpress/

Best regards,
Victoria

August 16, 2020 at 5:13 pm in reply to: Remove error lines from footer #1238214

Victoria
Inactive Moderator

Hi NicoleVA,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

August 16, 2020 at 5:10 pm in reply to: Different positions for Header logo and transparency logo: Please help #1238213

Victoria
Inactive Moderator

Hi Ruven,

In this case, it’s better to add the second logo in the widget area in the header, not the transparency logo.

Here are the docs for you:

Header

The add a logo in the widget and add it to the header. Then we can help you adjust it.

Best regards,
Victoria

August 16, 2020 at 5:07 pm in reply to: The side option is now showing #1238211

Victoria
Inactive Moderator

Hey WPAbbas,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 16, 2020 at 5:07 pm in reply to: The side option is now showing #1238210

Victoria
Inactive Moderator

Hey WPAbbas,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 16, 2020 at 5:06 pm in reply to: Enfold won't update #1238208

Victoria
Inactive Moderator

Hey bagha,

Please try doing it in the incognito mode and see if the issue gets resolved.

Or try installing Envato Market plugin.
https://envato.com/market-plugin/

Best regards,
Victoria

August 16, 2020 at 5:04 pm in reply to: Add icon to specific main menu item #1238206

Victoria
Inactive Moderator

Hi dumdeldidum,

This is one of the ways to do it. Depending on what kind of icon you want to add.

Here are some other ways:

add icon near the menu item

https://kriesi.at/support/topic/add-icons-to-enfold-principal-menu/#:~:text=To%20add%20custom%20icons%20to,next%20to%20the%20download%20button.

Best regards,
Victoria

August 16, 2020 at 5:01 pm in reply to: I need help to update the theme #1238204

Victoria
Inactive Moderator

Hi Dandelion222,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 16, 2020 at 5:00 pm in reply to: Manual theme update delivers 404 #1238203

Victoria
Inactive Moderator

Hey Dandelion222,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 16, 2020 at 4:59 pm in reply to: image module description text #1238199

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

August 16, 2020 at 4:58 pm in reply to: image module description text #1238198

Victoria
Inactive Moderator

Hi cagraphicdesign,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 16, 2020 at 4:57 pm in reply to: Follow up: Tab section height depending on content does not work @ 4.7.6.2 #1238197

Victoria
Inactive Moderator

Hi Istuka,

Great :)

Glad it’s working for you now.

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 16, 2020 at 4:57 pm in reply to: Update broke tab section-height #1238196

Victoria
Inactive Moderator

Hi Giacomo,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 16, 2020 at 4:56 pm in reply to: Display title when using transparent and glassy header #1238195

Victoria
Inactive Moderator

Hey mike.rav,

We cannot see the page like this, please share credentials too.

Best regards,
Victoria

August 16, 2020 at 4:34 pm in reply to: Instagram widget #1238193

Victoria
Inactive Moderator

Hi Dandy,

The widget is limited in this case by the container that it is in and so this is the code to change the width of it, maybe you need the page id class too, so that this code does not affect other pages.

Best regards,
Victoria

August 16, 2020 at 4:31 pm in reply to: Post slider and counter does not work #1238192

Victoria
Inactive Moderator

Hey Markus,

I testes a few times and did not get to see the issue.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

August 16, 2020 at 4:29 pm in reply to: Can't connect to Google Maps #1238189

Victoria
Inactive Moderator

Hi Jamie,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 16, 2020 at 4:28 pm in reply to: No access to backend after update #1238188

Victoria
Inactive Moderator

Hi Denti,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 16, 2020 at 4:27 pm in reply to: Probleme mit Beitrag- und Theme-Editor nach dem Update/editor problems #1238186

Victoria
Inactive Moderator

Hi Lin_in_Beijing,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 16, 2020 at 4:26 pm in reply to: Cannot use classic WP editer since latest Enfold theme update #1238185

Victoria
Inactive Moderator

Hey firemedic72,

Please update to the latest version, to Enfold 4.7.3 and see if the issue gets resolved.

Best regards,
Victoria

August 16, 2020 at 4:25 pm in reply to: Linked Image Overlay – Disable Overlay not working #1238184

Victoria
Inactive Moderator

Hey jonnycuest,

I do not see the overlay on my end, image only scales up. Is this what you’re referring to?

Best regards,
Victoria

August 16, 2020 at 1:33 pm in reply to: Linked Image Overlay – Disable Overlay not working #1238159

Victoria
Inactive Moderator

Hey jonnycuest,

I do not see the overlay on my end, image only scales up. Is this what you’re referring to?

Best regards,
Victoria

August 16, 2020 at 1:30 pm in reply to: A couple of issues with my website #1238158

Victoria
Inactive Moderator

Hey mason7773,

As for the menu, you need to rethink it, maybe aggregate by some criteria.

Best regards,
Victoria

August 16, 2020 at 1:27 pm in reply to: Add images and tekstboxes upon colour section #1238156

Victoria
Inactive Moderator

Hey Stegemueller,

Yes, you can do it. But I do not see the background images on the page you share.

Can you show us what you’ve got so far?

Best regards,
Victoria

August 16, 2020 at 1:24 pm in reply to: Not able to register for forum #1238155

Victoria
Inactive Moderator

Hi John Manners,

Yes, that’s right. But you will also need to generate a token for the theme.

Here are the docs for you:

Theme Registration

Best regards,
Victoria

August 16, 2020 at 1:23 pm in reply to: Social Share Icons Missing #1238154

Victoria
Inactive Moderator

Hi GregDunn,

Please add css fro here:

social buttons broken with WP 5.3.1 update

If you need further assistance please let us know.
Best regards,
Victoria

August 16, 2020 at 1:18 pm in reply to: Burger Menu, Easy Slider, Horiz Gallery Broke after WP5.5 #1238153

Victoria
Inactive Moderator

Hey rahrens,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 16, 2020 at 1:17 pm in reply to: No longer able to edit using Avia Layout Builder #1238152

Victoria
Inactive Moderator

Hey Claire,

Enfold 3.5.2 will not work with WordPress 5+. You need to update the theme to the latest version, which is 4.7.3 as of now.

Best regards,
Victoria

August 16, 2020 at 1:15 pm in reply to: Updated to 5.5 and Cannot Edit Posts/Pages #1238151

Victoria
Inactive Moderator

Hi havi,

Please update the theme to 4.7.3 and test if the issue gets resolved.

If you need further assistance please let us know.
Best regards,
Victoria

August 16, 2020 at 1:05 pm in reply to: Layout Builder isn't loading #1238149

Victoria
Inactive Moderator

Hi alexEnvatoAgeless,

Yes, our devs are working on compatibility with WordPress 5.5. There were 2 releases to make the theme compatible already, but it’s still not ideal. We are still working on it, but you can try Enfold 4.7.3, it came out yesterday and should not break the Advanced Layout Builder anymore.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,951 through 4,980 (of 38,331 total)

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