Page 163 – Support | Kriesi.at – Premium WordPress Themes

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August 18, 2020 at 8:53 pm in reply to: Widget zonepage not good color #1238898
Victoria
Inactive Moderator
Hi ChrisCoach,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.textwidget.custom-html-widget {
    color: #000;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 18, 2020 at 8:47 pm in reply to: Woocommerce + Enfold Theme:Mobile ViewIt's possible to move Sidebar view on top? #1238897

Victoria
Inactive Moderator

Hey isarcolor,

Sidebar on top is the default behavior. Is it not like that on your end?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

August 18, 2020 at 8:46 pm in reply to: When changing link in button. CSS and link doesn't work #1238896

Victoria
Inactive Moderator

Hi Sebastiaan,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 18, 2020 at 8:45 pm in reply to: Content overlapping in mobile view #1238893

Victoria
Inactive Moderator

Hi resting-jeppesen,

Could you please attach some screenshots of the issue?

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Of course, you can add the class, it will be easier to target the elements with css.

Best regards,
Victoria

August 18, 2020 at 8:44 pm in reply to: wp_options table is too large (40 GB!) #1238891

Victoria
Inactive Moderator

Hi cukrmi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 18, 2020 at 8:42 pm in reply to: Enfold Theme – PHP 7 Error #1238890

Victoria
Inactive Moderator

Hi fonterra,

The latest version is Enfold 4.7.6.3.

You need to make a full website backup and make the update. You can install the Envato Market plugin to see the update.
https://envato.com/market-plugin/

Best regards,
Victoria

August 18, 2020 at 8:40 pm in reply to: Mega Menu: 2 menus in header only show main menu in mobile version of website #1238888
Victoria
Inactive Moderator
Hi dradoering,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #header #header_meta .sub_menu {
        display: none;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 18, 2020 at 8:36 pm in reply to: disappeared images on homepage #1238887

Victoria
Inactive Moderator

Hi AlexBellaTropea,

Could you please attach some screenshots of the issue?

I can see the media library on your website.

Best regards,
Victoria

August 18, 2020 at 8:35 pm in reply to: Error The WP_AUTO_UPDATE_CORE constant is defined and enabled #1238885

Victoria
Inactive Moderator

Hi schweg33,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 18, 2020 at 8:35 pm in reply to: Error after WordPress update 5.5 #1238884

Victoria
Inactive Moderator

Hi KathiKeinstein,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

August 18, 2020 at 8:34 pm in reply to: Avia builder question #1238883

Victoria
Inactive Moderator

Hey MacKensey Pulliam,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

August 18, 2020 at 8:33 pm in reply to: Need help #1238882

Victoria
Inactive Moderator

Hi gordien,

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 18, 2020 at 8:32 pm in reply to: Like and Share Icons When Hover #1238881

Victoria
Inactive Moderator

Hey allyson3,

Thank you for your interest in Enfold.

Enfold does not have this option out of the box. You might want to look for a plugin that has such functionality.

If you need further assistance please let us know.
Best regards,
Victoria

August 18, 2020 at 8:30 pm in reply to: Upgrading from Incarnation 2.4 to Enfold #1238880

Victoria
Inactive Moderator

Hey IBC,

Were you adding sermons as CTP or portfolios?

If you’re using plugins to add those things, it should all still work.

In any case, you need to make a full website backup and only then try to activate Enfold. Also, you need to be running at least php7.2.

Best regards,
Victoria

August 18, 2020 at 8:30 pm in reply to: Migration from Incarnation to Enfold #1238879

Victoria
Inactive Moderator

Hi IBCWebmaster,

Were you adding sermons as CTP or portfolios?

If you’re using plugins to add those things, it should all still work.

In any case, you need to make a full website backup and only then try to activate Enfold. Also, you need to be running at least php7.2.

Best regards,
Victoria

August 18, 2020 at 8:27 pm in reply to: Curved Menu #1238876
Victoria
Inactive Moderator
Hi horsevet,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, 
#top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, 
#top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 {
    text-transform: none;
}
#top .av-main-nav ul a {
        font-size: 14px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 18, 2020 at 8:25 pm in reply to: Forum Registration Not Working #1238874

Victoria
Inactive Moderator

Hey John,

Best regards,
Victoria

August 18, 2020 at 8:21 pm in reply to: Update Enfold to v. Envato Private Token #1238873

Victoria
Inactive Moderator

Hey new350eugwebsite,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 18, 2020 at 8:19 pm in reply to: Enfold theme not visible #1238872

Victoria
Inactive Moderator

Hi aaravg,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

Best regards,
Victoria

August 18, 2020 at 8:17 pm in reply to: THEME UPDATE PROBLEM – PLEASE HELP!! #1238871

Victoria
Inactive Moderator

Hi ProTravelGolf,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 18, 2020 at 8:16 pm in reply to: Instagram still not working #1238870

Victoria
Inactive Moderator

Hi JoStudioDeRijp,

Yes, some accounts did not work with our widget, so customers got the option that always works.

Best regards,
Victoria

August 18, 2020 at 8:13 pm in reply to: Layout > Sidebar setting, Header visibility and transparency #1238869

Victoria
Inactive Moderator

Hey Nick Alta,

Please try checking the Screen options on top of that page, maybe the Layout is checkbox is not checked.

Best regards,
Victoria

August 18, 2020 at 8:05 pm in reply to: Avia layout builder #1238867

Victoria
Inactive Moderator

Hey Gary Milner,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Victoria

August 18, 2020 at 8:04 pm in reply to: Slide Show with 3 Link-Buttons #1238866

Victoria
Inactive Moderator

Hi NoraGTS,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 18, 2020 at 8:04 pm in reply to: isolate lightbox to single image #1238865

Victoria
Inactive Moderator

Hey lzevon,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

August 18, 2020 at 8:03 pm in reply to: Overlapping Columns – Text to overlay image #1238863

Victoria
Inactive Moderator

Hi kelsycolbeth,

https://share.getcloudapp.com/7KuLppk6 Are you referring to this one? How do you need to adjust it?

2. No, it’s not possible with Enfold out of the box.

Best regards,
Victoria

August 18, 2020 at 7:59 pm in reply to: Enfold options not showing #1238862

Victoria
Inactive Moderator

Hi banushka,

https://share.getcloudapp.com/v1u2NN02 It is showing up on my end.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

August 18, 2020 at 7:58 pm in reply to: Help me ASAP please. I have no idea what is this #1238861

Victoria
Inactive Moderator

Hey buciks1,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 18, 2020 at 7:56 pm in reply to: Date not showing in blog #1238860

Victoria
Inactive Moderator

Hi webdesignphx,

Please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Best regards,
Victoria

August 18, 2020 at 7:54 pm in reply to: Upgrade Theme #1238859

Victoria
Inactive Moderator

Hey Maria Fernanda Amenabar,

Yes, if you purchase the license you’ll be able to get the theme update and support here on this forum. You’ll also have access to the ThemeForest account.

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 4,861 through 4,890 (of 38,331 total)

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