Page 158 – Support | Kriesi.at – Premium WordPress Themes

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August 24, 2020 at 11:52 am in reply to: Pinterest problem #1240317

Victoria
Inactive Moderator

Hey kreativeseite,

I am not getting the same error.

Could you please clear the cache, check again and get back to us.

Can you please make a screen cast of the issue?

Best regards,
Victoria

August 24, 2020 at 11:49 am in reply to: Full Width Easy Slider Element Issue #1240316

Victoria
Inactive Moderator

Hi Marcus,

I shared this link with you. Not sure what screen capture you’re referring to.

problem update 4.5 failed

Yes, of course, if you have or can set up the staging environment it’s better to do the update on the staging first and test everything over there and then update the live env.

If you need further assistance please let us know.
Best regards,
Victoria

August 24, 2020 at 11:45 am in reply to: Fix spacing between tab titles on mobile #1240314
Victoria
Inactive Moderator
Hi navindesigns,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
  #top .av-section-tab-title {
    min-width: 160px;
  }
  #top .av-section-tab-title[data-av-tab-section-title="3"] {
     min-width: 220px;
  }
  #top .av-section-tab-title[data-av-tab-section-title="1"] {
     min-width: 200px;
  }
  .js_active .av-tab-section-tab-title-container {
    min-width: 990px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 24, 2020 at 11:35 am in reply to: Language switch menu #1240311

Victoria
Inactive Moderator

Hi rotarex,

Your issue should better be addressed to the WPML forums as this is not a theme function and so the theme does not have any control over it.

If you’re not using WPML, then you need some permalinks plugin or some help from a developer.

Best regards,
Victoria

August 24, 2020 at 11:32 am in reply to: Sie statt Du im Autoresponse #1240310

Victoria
Inactive Moderator

Hi Mike,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 23, 2020 at 6:04 pm in reply to: Gallery pagination, only page 1 is visible #1240178

Victoria
Inactive Moderator

Hi rasivert,

There is no pagination on the builder page.

Have you tried what I suggested above?

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

August 23, 2020 at 5:59 pm in reply to: 1/5 column is 25% width, pushing design to right #1240177

Victoria
Inactive Moderator

Hey AndrewRice71,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 23, 2020 at 5:59 pm in reply to: Background on the menu #1240176
Victoria
Inactive Moderator
Hey Charlotte,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.home .av_minimal_header #header_main .container {
    background: #ffffff85;
}
```
But the menu is still invisible on some images in the slider.

Maybe better to use a darker color:
```
.home .av_minimal_header #header_main .container {
    background: #7a787885;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 23, 2020 at 5:55 pm in reply to: Social media icons color #1240174
Victoria
Inactive Moderator
Hey Charlotte,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .av-social-link-facebook a {
    color: #fff;
    background-color: #37589b;
}
#top #wrap_all .av-social-link-instagram a {
    color: #fff;
    background-color: #a67658;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 23, 2020 at 5:53 pm in reply to: Page editor no longer works & Theme Options do not work #1240172
Victoria
Inactive Moderator
Hey John,

Well, you’re running a very old version of Enfold, it is not built to work with WordPress 5+. So you need to update the theme and you need to update php to php7.2 or higher and php7.2 is a minimum requirement for WordPress now.

The latest version of Enfold is 4.7.6.3.

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 4 years, 12 months ago by Victoria.
August 23, 2020 at 5:50 pm in reply to: Search Icon menu supérieur #1240170

Victoria
Inactive Moderator

Hi Xorex_92,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

The search is not there normally.

Best regards,
Victoria

August 23, 2020 at 5:49 pm in reply to: Change the text shown in browser tab #1240169

Victoria
Inactive Moderator

Hi KeyshaunSmith,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 23, 2020 at 5:48 pm in reply to: Special title #1240168

Victoria
Inactive Moderator

Hey neonlights79,

This issue has been reported and our devs are working on it. If you have the Revolution slider plugin, you can try to disable it and see if the issue gets resolved.

Best regards,
Victoria

August 23, 2020 at 5:45 pm in reply to: Enfold menu items disappeared after update to 4.7.6 #1240166

Victoria
Inactive Moderator

Hey Tanguera108,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 23, 2020 at 5:44 pm in reply to: Ask the Help #1240163

Victoria
Inactive Moderator

Hi gordien,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 23, 2020 at 5:43 pm in reply to: Unable to load the Enfold theme and Avia Layout Builder is not loading #1240162

Victoria
Inactive Moderator

Hey surbhik82,

Looks like instead of a token, the purchase code is added to register the theme and it does not work like that. Please generate a token and try to register the theme first.

Here are the docs for you:

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

August 23, 2020 at 5:38 pm in reply to: jQuery Issue with WP 5.5 & Enfold 4.7.6.3 #1240160

Victoria
Inactive Moderator

Hey Mitchell,

Please try installing the Enable jQuery Migrate Helper and see if the issue gets resolved.

Best regards,
Victoria

August 23, 2020 at 5:34 pm in reply to: Tab Section Title Even Spacing #1240158
Victoria
Inactive Moderator
Hey Nathan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-tab-title-padding-default .av-outer-tab-title {
    min-width: 150px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 23, 2020 at 5:32 pm in reply to: Addition to thread #1237168 / Sorry, the problem is still alive! ;-/ #1240156

Victoria
Inactive Moderator

Hi designbasis,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 23, 2020 at 5:31 pm in reply to: Curved Menu #1240155
Victoria
Inactive Moderator
Hi horsevet,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #header_meta .phone-info {
    font-size: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 23, 2020 at 5:26 pm in reply to: Remove space between footer and socket #1240152

Victoria
Inactive Moderator

Hi InternationalRafting,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

August 23, 2020 at 5:26 pm in reply to: Make an image inside a Color Section use the full width #1240151

Victoria
Inactive Moderator

Hey rhae,

Best regards,
Victoria

August 23, 2020 at 5:20 pm in reply to: Enfold Theme Options Not Working #1240149

Victoria
Inactive Moderator

Hi mdog4242,

Please start a separate thread, describe your issue there and give us a link to your website. The latest version of Enfold is 4.7.6.3.

Best regards,
Victoria

August 23, 2020 at 5:19 pm in reply to: Enfold Theme Options Not Working #1240148

Victoria
Inactive Moderator

Hi A1MHIGH,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 23, 2020 at 4:25 pm in reply to: Make "Get Demo" button link to our SimplyScheduleAppointment plugin #1240141

Victoria
Inactive Moderator

Hi MyMedicalShopper,

No, we don’t but some hosting providers have the option of making a staging website. You might want to check for that.

Best regards,
Victoria

August 23, 2020 at 4:25 pm in reply to: Make "Get Demo" button link to our SimplyScheduleAppointment plugin #1240140

Victoria
Inactive Moderator

Hi MyMedicalShopper,

No, we don’t but some hosting providers have the option of making a staging website. You might want to check for that.

Best regards,
Victoria

August 23, 2020 at 4:23 pm in reply to: Min-width of av-tab-section-tab-title-container not calculated correctly #1240139

Victoria
Inactive Moderator

Hi cambium.digital,

Could you please attach some screenshots of the issue?

It seems to look fine on my end.

Best regards,
Victoria

August 23, 2020 at 4:21 pm in reply to: Smash Balloon Integration #1240138

Victoria
Inactive Moderator

Hey Thomas,

Yes, you need to install the plugin and configure it.

If you need further assistance please let us know.
Best regards,
Victoria

August 23, 2020 at 4:21 pm in reply to: Enfold Update and error #1240137

Victoria
Inactive Moderator

Hi redrumintl,

The Replete theme is deprecated and will no longer receive updates. It is also not built to work with WordPress 5+ so you need to either consider changing the theme or have WordPress at older versions.

Best regards,
Victoria

August 23, 2020 at 4:17 pm in reply to: Display Issue in Firefox #1240135
Victoria
Inactive Moderator
Hi lsrmedia,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    .avia-mozilla #sponsor-class {
        margin: 48px -18px -10px -18px;
        overflow: inherit;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,711 through 4,740 (of 38,331 total)

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