Page 138 – Support | Kriesi.at – Premium WordPress Themes

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September 18, 2020 at 7:40 pm in reply to: Warning helper-privacy.php on homepage #1246910

Victoria
Inactive Moderator

Hi Bikul,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 18, 2020 at 7:39 pm in reply to: Space above below images #1246909

Victoria
Inactive Moderator

Hi PinoSilvestre,

Yes, of course.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 18, 2020 at 7:35 pm in reply to: Blog post headings and excerpt #1246907

Victoria
Inactive Moderator

Hi Miki,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 7:34 pm in reply to: Problem with Videolink ?iframe=true on mac OSX and Iphones #1246905

Victoria
Inactive Moderator

Hi Patrick,

Please have a look at the following thread:
https://stackoverflow.com/questions/27712778/video-plays-in-other-browsers-but-not-safari

If you need further assistance please let us know.

Best regards,
Victoria

September 18, 2020 at 6:29 pm in reply to: No account for support #1246899

Victoria
Inactive Moderator

Hey Mohamed Tourich,

Which username or email did you use?

Best regards,
Victoria

September 18, 2020 at 6:18 pm in reply to: WP 5.5 Upgrade Issues #1246898

Victoria
Inactive Moderator

Hi iddavidson,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

September 18, 2020 at 6:16 pm in reply to: Enfold Child theme menu not showing / working #1246897

Victoria
Inactive Moderator

Hey HXRC,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

September 18, 2020 at 6:14 pm in reply to: Background video in Color Section does not appear #1246896

Victoria
Inactive Moderator

Hi envatouser2019,

Best regards,
Victoria

September 18, 2020 at 6:10 pm in reply to: How to remove date and category from blog (page) #1246894

Victoria
Inactive Moderator

Hey Jak73,

The code I gave you in another thread for hiding the date will hide the comments too. So I will close this thread.

Best regards,
Victoria

September 18, 2020 at 6:09 pm in reply to: fontello.woff2 missing from folder? 404 error #1246892

Victoria
Inactive Moderator

Hi childproofer,

It should have taken care of it, but since it did not, you might want to try to overwrite the files via FTP.

Best regards,
Victoria

September 18, 2020 at 6:08 pm in reply to: Progress bars don´t work on mobile in tab section #1246890

Victoria
Inactive Moderator

Hi maxgorelkine,

Please start a separate thread, describe your issue there, and give us a link to your website. This way you’ll be able to see the private content.

Best regards,
Victoria

September 18, 2020 at 6:07 pm in reply to: Help me ASAP please. I have no idea what is this #1246888

Victoria
Inactive Moderator

Hi buciks1,

Can you please share the login link too?

Best regards,
Victoria

September 18, 2020 at 6:06 pm in reply to: enfold display subcategory on masonry #1246887

Victoria
Inactive Moderator

Hi markmade,

Do you need more help on this issue or did you get it resolved?

Best regards,
Victoria

September 18, 2020 at 6:04 pm in reply to: Avia Builder Does Not Load for Some Pages #1246886

Victoria
Inactive Moderator

Hi ryandxd,

Best regards,
Victoria

September 18, 2020 at 6:02 pm in reply to: Enfold Woocommerce Shop – Products View as list possible? (no gallery) #1246885

Victoria
Inactive Moderator

Hey isarcolor,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 18, 2020 at 6:02 pm in reply to: Duplicate submenu items #1246882

Victoria
Inactive Moderator

Hi talozzimichele,

You can change this setting in the theme options by using the options to not clone items:

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 5:57 pm in reply to: How to remove date and category from blog article element (avia layout architect #1246880
Victoria
Inactive Moderator
Hi Jak73,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog .page-id-102  .avia-content-slider .av-vertical-delimiter {
    border: none;
}
.html_elegant-blog #top.page-id-102 .post-entry .post-meta-infos, .html_elegant-blog .avia-content-slider .slide-meta {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 18, 2020 at 5:50 pm in reply to: Enfold beta #1246876

Victoria
Inactive Moderator

Hey nvmnagl,

Please find the link below.

Best regards,
Victoria

September 18, 2020 at 5:46 pm in reply to: Error after Theme Update #1246873

Victoria
Inactive Moderator

Hey nadvisory,

Which version of php are you running?

Which version of WordPress are you running?

Best regards,
Victoria

September 18, 2020 at 5:45 pm in reply to: Compatibility issue with Enfold and Ultimate Member plugin #1246871

Victoria
Inactive Moderator

Hi Jewels007,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 18, 2020 at 5:45 pm in reply to: WordPress image 2560px threshold limit #1246870

Victoria
Inactive Moderator

Hi schoenj,

Did you get it working for you with aribann’s suggestion or do you need more help?

Best regards,
Victoria

September 18, 2020 at 5:42 pm in reply to: Update Enfold #1246869

Victoria
Inactive Moderator

Hey Wolfgang Leistner,

If you have access to the Themeforest account you can download the latest version of the theme and update it via FTP or by uploading a zip file.

If you don’t you will need to purchase the license again, this way you’ll have a Themeforest account will be able to get a fresh copy of the theme files and register here at the forum to receive support.

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 5:38 pm in reply to: Google Chrome strange icon grid #1246867

Victoria
Inactive Moderator

Hi Berebeeld,

Best regards,
Victoria

September 18, 2020 at 5:36 pm in reply to: How to add product to ajax cart with custom link? #1246865

Victoria
Inactive Moderator

Hey kunzi,

Here is an article for you:

WooCommerce Custom “Add to Cart” URLs – The Ultimate Guide

woocommerce-custom-add-cart-urls-ultimate-guide/embed/#?secret=QJRY0Q7Bpf" data-secret="QJRY0Q7Bpf" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Custom “Add to Cart” URLs – The Ultimate Guide” — Business Bloomer" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 5:35 pm in reply to: Opening page editor does only show code #1246864

Victoria
Inactive Moderator

Hey Laurens,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

September 18, 2020 at 5:26 pm in reply to: Full-width submenu / one page menu – Links doesn't work #1246861

Victoria
Inactive Moderator

Hi Andreas,

Glad you got it working for you! :)

You will be a pro soon ;)

If you need further assistance please let us know.

Best regards,
Victoria

September 18, 2020 at 5:24 pm in reply to: How to make Timeline Bullets square? #1246860
Victoria
Inactive Moderator
Hi eodesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia-timeline .milestone_icon,
#top .avia-timeline .milestone_inner {
  border-radius: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 18, 2020 at 5:15 pm in reply to: Layout of Pages with WPML will not be display correctly #1246859

Victoria
Inactive Moderator

Hey MusicalFactory,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 18, 2020 at 5:14 pm in reply to: Hover Overlay – Grid Rows #1246858

Victoria
Inactive Moderator

Hey leahmessina,

Best regards,
Victoria

September 18, 2020 at 5:08 pm in reply to: No redirect after add to cart #1246856

Victoria
Inactive Moderator

Hi François,

Which demo were you testing? It is possible but not in all cases.

Best regards,
Victoria
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Viewing 30 posts - 4,111 through 4,140 (of 38,331 total)

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