Page 13 – Support | Kriesi.at – Premium WordPress Themes

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March 4, 2021 at 9:08 am in reply to: Layerslider WP not updated and causing resource conflict #1285281

Victoria
Inactive Moderator

Hi SakuraD,

You’re running Enfold 4.0.5 and that option became available in the later versions. You need to update the theme to the latest version as the old version was not built to work with WordPress 5+.

Best regards,
Victoria

March 4, 2021 at 9:06 am in reply to: advertising #1285279

Victoria
Inactive Moderator

Hi Vazcos,

You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

March 4, 2021 at 9:05 am in reply to: Events Calendar upcoming events element to childtheme? #1285278
Victoria
Inactive Moderator
Hey ariane1001,

Please add this to your functions.php file:
```
add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
function avia_include_shortcode_template($paths){
  $template_url = get_stylesheet_directory();
      array_unshift($paths, $template_url.'/config-templatebuilder/avia-shortcodes/');
  return $paths;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
March 4, 2021 at 9:04 am in reply to: Flags after the logo #1285277

Victoria
Inactive Moderator

Hi luizsaboya,

Best regards,
Victoria

March 4, 2021 at 9:03 am in reply to: MAIL CEDRIC SELLIN #1285275

Victoria
Inactive Moderator

Hey Prompt,

Sorry, we do not have that information.

Best regards,
Victoria

March 4, 2021 at 8:57 am in reply to: Move mobile menu top right #1285273

Victoria
Inactive Moderator

Hi Byrne,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 4, 2021 at 8:54 am in reply to: Mise a jour enfold Enfold (4.7.6.4) a la place de enfold 4.2.3 en WordPress 5.6 #1285271

Victoria
Inactive Moderator

Hi deferlantes,

Please make a full website backup so that we can try to update the theme for you.

If you need further assistance please let us know.
Best regards,
Victoria

March 4, 2021 at 8:49 am in reply to: Text editor is blank after update #1285269

Victoria
Inactive Moderator

Hi gviewlibrary,

You’re running a very old version of the theme (3.5.3), you need to update it to the latest version.

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 9:10 pm in reply to: Need to update theme #1285154

Victoria
Inactive Moderator

Hey julhobart,

Here are the docs for you:

Theme update

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 9:07 pm in reply to: Gallery slider problem #1285151

Victoria
Inactive Moderator

Hi symx,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

March 3, 2021 at 9:06 pm in reply to: color section problme #1285150

Victoria
Inactive Moderator

Hi Silvia,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 9:03 pm in reply to: Problem when using Enfold as a new theme on an existing site #1285149

Victoria
Inactive Moderator

Hi aprilsara,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 3, 2021 at 9:03 pm in reply to: Text editor is blank after update #1285148

Victoria
Inactive Moderator

Hi gviewlibrary,

Please share the login link too.

Best regards,
Victoria

March 3, 2021 at 9:02 pm in reply to: "Comments Off" despite being enabled #1285147

Victoria
Inactive Moderator

Hey pattakay,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2021 at 8:47 pm in reply to: Mise a jour enfold Enfold (4.7.6.4) a la place de enfold 4.2.3 en WordPress 5.6 #1285145

Victoria
Inactive Moderator

Hi deferlantes,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 3, 2021 at 8:45 pm in reply to: Sticky mobile menu #1285144

Victoria
Inactive Moderator

Hey Jan,

It can be easily added with the css. Here are the docs for you:

Header

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 8:44 pm in reply to: Breadcrumbs for blog posts #1285142

Victoria
Inactive Moderator

Hi FayeMcC,

These are two different things the breadcrumbs and permalinks.

Here is an article for you:

How to Force Rewrite WordPress URLs to Use /blog/ in Posts Permalink Structure

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 8:40 pm in reply to: Breadcrumbs not showing correctly on SINGLE BLOG PAGES #1285140

Victoria
Inactive Moderator

Hi thomaslanger_dk,

Glad you got it working for you! :)

But be careful, there can be a permalink conflict since you have the page and the category with the same slug.

If you need further assistance please let us know.

Best regards,
Victoria

March 3, 2021 at 8:39 pm in reply to: Portfolio Masonry: Pagination don't work #1285139

Victoria
Inactive Moderator

Hi Mike,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 3, 2021 at 8:37 pm in reply to: Link til External site breaks JavaScript #1285138

Victoria
Inactive Moderator

Hey bjornoss,

I could not reach the website and yes, that link should be removed or changed somehow.

Best regards,
Victoria

March 3, 2021 at 8:35 pm in reply to: Enfold theme not working properly #1285137

Victoria
Inactive Moderator

Hey danielle143,

Can you please be more specific on what the issue is and share some screenshots of the issue too?

Best regards,
Victoria

March 3, 2021 at 8:34 pm in reply to: Terms & agreement Pop Up window #1285135

Victoria
Inactive Moderator

Hi mannys1985,

Thank you, I checked and I found out that there is a plugin for that. Please have a look here:

Terms and Conditions Popup for WooCommerce

woocommerce/embed/#?secret=6L4KkSZ0Jm" data-secret="6L4KkSZ0Jm" width="600" height="338" title="“Terms and Conditions Popup for <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>” — Plugin Directory" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

March 3, 2021 at 8:31 pm in reply to: Override column padding on mobile view #1285132

Victoria
Inactive Moderator

Hi pinnicreative,

Please share credentials with us in private.

Best regards,
Victoria

March 3, 2021 at 8:30 pm in reply to: Moving product filter out of sidebar to top of page #1285129

Victoria
Inactive Moderator

Hey mclweb,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 3, 2021 at 8:29 pm in reply to: Iconfonts disappearing #1285128

Victoria
Inactive Moderator

Hey Lee,

Please make that account admin, we cannot check anything like that.

Best regards,
Victoria

March 3, 2021 at 8:27 pm in reply to: Layerslider WP not updated and causing resource conflict #1285127

Victoria
Inactive Moderator

Hi SakuraD,

No, we did not get anything. Please share them again and put some text in the regular text field too.

Best regards,
Victoria

March 3, 2021 at 8:26 pm in reply to: Theme Update Issue #1285126

Victoria
Inactive Moderator

Hey karacafer,

You can install the Envato Market plugin and attempt the update through it. Here is the link:
https://envato.com/market-plugin/

If you need further assistance please let us know.
Best regards,
Victoria

March 3, 2021 at 8:25 pm in reply to: Post Slider – Enable overlay opacity #1285125

Victoria
Inactive Moderator

Hi Jorge,

It’s really not very clear to me what you’re trying to achieve so I cannot say if there is a solution or not.

Best regards,
Victoria

March 3, 2021 at 8:22 pm in reply to: ACF Conditional Logic Breaks Entire Portfolio Item Type #1285122

Victoria
Inactive Moderator

Hi bucksharp,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Victoria

March 3, 2021 at 8:20 pm in reply to: Product slider or grid or list doesn't work #1285121

Victoria
Inactive Moderator

Hey brunocdt,

Please have a look at the following thread:
https://kriesi.at/support/topic/no-products-found-which-match-your-selection-5/

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 361 through 390 (of 38,331 total)

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