Page 1264 – Support | Kriesi.at – Premium WordPress Themes

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April 1, 2017 at 2:12 pm in reply to: Home page footer is misplaced #770313

Victoria
Inactive Moderator

Hey Eryk,

I tried to login to dashboard, the credentials did not work. Please update them.

Best regards,
Victoria

March 31, 2017 at 5:03 pm in reply to: How to add padding to horizontal menu? #770091

Victoria
Inactive Moderator

Hey Gyurn,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look. The page you gave – is maintenance mode :)

Best regards,
Victoria

March 31, 2017 at 4:57 pm in reply to: Email subject in contact form change? #770088

Victoria
Inactive Moderator

Hey mattb1169,

Please refer to this thread for a possible solution.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 4:55 pm in reply to: Featured Images Are Being Resized and are pixelated #770085

Victoria
Inactive Moderator

Hey racheleblank,

Here are a few articles on WordPress and images:
http://kriesi.at/archives/4-key-wordpress-image-optimization-tips
https://mythemeshop.com/blog/how-to-prevent-wordpress-from-generating-image-sizes

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 4:53 pm in reply to: Vertically align image and text #770083

Victoria
Inactive Moderator

Hey kevintsang,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

March 31, 2017 at 4:50 pm in reply to: Blog posts title & Avia Builder #770080

Victoria
Inactive Moderator

Hi Gleechme,

Well, you could write your own single-portfolio.php and remove sidebar from there.
As for the blog post, you can say you post as a template, so that you made it once and then use it as template.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 4:30 pm in reply to: Header still appearing even though i've turned it off. #770053

Victoria
Inactive Moderator

Hi davidpreston,

Try disabling Revolution slider and see in the problem persists.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 4:01 pm in reply to: slider image size problem after update #770035

Victoria
Inactive Moderator

Hi tuscan,

Please refer to this answer.

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 3:50 pm in reply to: Nav – Navigation container #770024

Victoria
Inactive Moderator

Hey verotik66,

There are many ways to make the menu responsive: you can reduce paddings and margins of the list elements, you can make the font smaller, decrease the min-width of the list elements or links. Addressing just the nav might not do the job for you.

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 3:47 pm in reply to: Layerslider strange update and errors #770019

Victoria
Inactive Moderator

Hi SoundComposer and loudcow,

Our developers are trying to keep up with the LayerSlider update and are working on getting the new version of LS in the new version of Enfold. Please be patient. Thank you :)

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 3:45 pm in reply to: Images to the left of the logo in header #770018

Victoria
Inactive Moderator

Hi johnworfin,

You have to move those functions to the child theme.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 3:43 pm in reply to: Angled/Diagonal border and background image? #770016

Victoria
Inactive Moderator

Hi all,

Does this look like something you’re trying to achieve?

Best regards,
Victoria

March 31, 2017 at 3:18 pm in reply to: Diagonal border for column border #769995

Victoria
Inactive Moderator

Hey Wang,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
If that’s something you really need you can always try to hire a freelancer for the task.

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 3:07 pm in reply to: Deactivate image size #769986

Victoria
Inactive Moderator

Hey alpaezes,

Here are two articles on the topic:
http://kriesi.at/archives/4-key-wordpress-image-optimization-tips
https://mythemeshop.com/blog/how-to-prevent-wordpress-from-generating-image-sizes

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 3:04 pm in reply to: How to have the top bar visible over full width sub menu on a page #769983
Victoria
Inactive Moderator
Hi Chris,

Could you please give us a link to your website, we need more context to be able to help you. And could you also explain again, what you are trying to achieve.

Best regards,
Victoria
- This reply was modified 8 years, 9 months ago by Victoria.
March 31, 2017 at 3:03 pm in reply to: Embeded Map not loading first time and have to refresh #769982

Victoria
Inactive Moderator

Hey condonpb,

Could you please attach a few screenshots with the problem, I checked in Firefox 52.0.1 on Mac, in Safari and Chrome. The map loaded fine.

Best regards,
Victoria

March 31, 2017 at 2:51 pm in reply to: Portfolio file modification issues #769975

Victoria
Inactive Moderator

Hi Wazzabi,

Please refer to this thread for a possible solution.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 2:34 pm in reply to: Portfolio Raster is not displayed correct #769970

Victoria
Inactive Moderator

Hey mi360.de,

This could be one of the reasons, it might interrupt browsers rendering images and calculating the correct height of the elements. You might want to look into this.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 1:46 pm in reply to: Enfold Theme take to much time to open #769944

Victoria
Inactive Moderator

Hey muskowl16,

You should really change your admin user name and password, this is very insecure!
You might want to consider updating you parent theme. Current version is Enfold 4.0.4.
Let us know if the problem persists.

Best regards,
Victoria

March 31, 2017 at 1:40 pm in reply to: Text doesn't show #769942

Victoria
Inactive Moderator

Hey paola86pp,

How are you trying to put that text on the page? In Text Section?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

Best regards,
Victoria

March 31, 2017 at 1:38 pm in reply to: Columns within a column #769940

Victoria
Inactive Moderator

Hi Sander,

Great! :)

Thank you @Guenni007.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 1:35 pm in reply to: Enfold 2017 Tab section works with Pages but not with Posts #769938

Victoria
Inactive Moderator

Hi uplearning,

Glad you found a solution! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 1:34 pm in reply to: Media Queries don't work #769936

Victoria
Inactive Moderator

Hi kharsoul,

Well, maybe not the top images (even though they are the heaviest), but the two with buttons on them, make them smaller, crop, and the image with two photos on transparent background, you can make two small images with the faces, instead of one big, invisible.

If you need further assistance please let us know.
Best regards,
Victoria

March 31, 2017 at 1:25 pm in reply to: Masonry gallery lightbox title problem #769928
Victoria
Inactive Moderator
Hi Freek,

In your avia.js I don’t see the code I gave you earlier (code below is without my code)
```
image: {
				    titleSrc: function(item){
					    var title = item.el.attr('title');
					    if(!title) title = item.el.find('img').attr('title');
					    if(!title) title = item.el.parent().next('.wp-caption-text').html();
					    if(typeof title == "undefined") return "";
					    return title;
					}
				},
				
```
this is why you don’t see the titles.

Best regards,
Victoria
March 31, 2017 at 1:14 pm in reply to: Pagination showing too many page numbers #769926

Victoria
Inactive Moderator

Hey salesmusat,

In this case you might need to implement custom pagination also. Here is a tutorial on that.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 1:09 pm in reply to: Divided sidemenu #769922

Victoria
Inactive Moderator

Hi Tine,

Do you mean the menu on the left in the sidebar on “Our products”?

Best regards,
Victoria

March 31, 2017 at 12:31 pm in reply to: Playing video from YouTube on mobile? #769905

Victoria
Inactive Moderator

Hey DROR,

Here is an article that might give you an idea and info on which devices autoplay is possible.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 12:27 pm in reply to: Cannot Activate Enfold #769901

Victoria
Inactive Moderator

Hi Scott,

Please refer to this thread for more info on you issue.

If you need further assistance please let us know.

Best regards,
Victoria

March 31, 2017 at 12:22 pm in reply to: Make single post 2nd picture wider? #769899
Victoria
Inactive Moderator
Hi kilimats,

This rule limits content width:
```
#top .fullsize .template-blog .post .entry-content-wrapper>* {
    max-width: 40em;
```
and this one also
```
#top .fullsize .template-blog .post .entry-content-wrapper {
    max-width: 800px;
```
You might want to adjust those rules to a different size.

Best regards,
Victoria
March 31, 2017 at 12:12 pm in reply to: Enfold Update/Bluehost Issues #769897

Victoria
Inactive Moderator

Hi stacyr311,

Glad you could resolve it. There has been another LayerSlider update, it will be incorporated in another Enfold update, but if you are not using LS, you might want to keep it deactivated.

If you need further assistance please let us know.
Best regards,
Victoria
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Viewing 30 posts - 37,891 through 37,920 (of 38,325 total)

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