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Hey SimonePols,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi alquadrat,
Could you please attach some screenshots of the issue?
The Advanced Layout Builder is loading on my end.
Best regards,
VictoriaHey LukeHopkins,
You can have a look at this file /includes/helper-main-menu.php, it has hooks and filters for the main menu.
Best regards,
VictoriaOctober 2, 2020 at 4:02 pm in reply to: Header displaying with extra padding on mobile portrait view only #1250112Hey oladigital_co,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media screen and (max-width: 782px) { html { margin-top: 0px !important; } }
If you need further assistance please let us know.
Best regards,
VictoriaHey caligrafix,
Best regards,
VictoriaHi kasem-online,
Could you please attach some screenshots of the issue?
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaOctober 2, 2020 at 2:55 pm in reply to: Error in two js files: magnific-popup.min / VM45 avia-snippet-lightbox #1250099Hey Hugo_R,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey superbikecoach,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaOctober 2, 2020 at 2:54 pm in reply to: "invalid license key" – license is not activating the theme #1250097Hi ColetteEvans-RitterAccount,
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaOctober 2, 2020 at 2:52 pm in reply to: Enfold and Enfold Child. Unable to access any them options #1250096Hi ageofjazz,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaHey Kate,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi belugatinu1,
The shortcode renders only that search form. To get a copy of the one that you have you need to have the Advanced Layout Builder debug mode enabled and copy the shortcode from that field to the single.php.
Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-modeBest regards,
VictoriaHey dennsen,
It is not a bug, jQUery does not work if Cyrillic letters are used in the code, so you need to use Latin letters.
Best regards,
VictoriaOctober 2, 2020 at 1:22 pm in reply to: How to add the author meta to the blog grid layout to show the author’s name? #1250054Hi yundian,
I am closing this thread as there is the thread with the same issue where you’re being helped.
Best regards,
VictoriaHi yundian,
Please copy the code from here:
$author = get_the_author_meta( 'display_name', $entry->post_author ); $meta .= "<span class='slide-meta-author updated'>" . $author."</span>";
Please pay attention to the quotes, they should be like this:
'
not what you have above
‘
Best regards,
VictoriaHey netzproduzenten!
I did not change the blog structure and it is still working on my end.
Could you please clear the cache, check again and get back to us.
https://share.getcloudapp.com/7Ku8vNdo The media icons are there.Also, please send screenshots of what has disappeared.
Regards,
VictoriaHi findr!
Glad we could help :)
If you need further assistance please let us know.
Cheers!
VictoriaHey Peter,
The text field is a Textarea too so there can be conflict. Can you please try adding it is a code block and see that works?
Also, this code is missing a closing div, if that’s all the code that you’re using, and this alone can break HTML.
Best regards,
VictoriaHi profil77,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you please describe the steps you’re taking?
Best regards,
VictoriaHi Underkult,
Please let us know the result of the investigation by the plugin devs.
Best regards,
VictoriaHi 4ward4x4,
The banner is uploaded for the category when you create a product category or in the theme options for the shop overview page.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaOctober 2, 2020 at 12:54 pm in reply to: Website with left menu dosnt show mobile menù on ipad #1250037Hi bubaweb,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
/* Header in sidebar to turn to burger on iPad 1024px */ @media only screen and (max-width: 1024px) { .responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img{opacity:1} .responsive #top .av_header_transparency .logo img.alternate{display:none;} .responsive #top #wrap_all #header {position: relative; width:100%; float:none; height:auto; margin:0 !important; opacity: 1; min-height:0;} .responsive #top #main {padding-top:0 !important; margin:0;} .responsive #top #main .container_wrap:first-child{ border-top:none; } .responsive.html_header_top.html_logo_center .logo { left: 0%; -webkit-transform: translate(0%, 0); -ms-transform: translate(0%, 0); transform: translate(0%, 0); margin:0; } .responsive .phone-info{float:none; width:100%; clear:both; text-align: center;} .responsive .phone-info span{margin:0;padding:0; border:none;} .responsive.html_header_top #header_main .social_bookmarks , .responsive.html_top_nav_header #top .social_bookmarks { width:auto; margin-top:-16px; } .responsive #top .logo{position: static; display:table; height:80px !important; float:none; padding:0; border:none; width:80%; } .responsive .logo a{display:table-cell; vertical-align: middle;} .responsive .logo img{height:auto !important; width:auto; max-width: 100%; display: block; max-height: 80px;} .responsive #header_main .container{height:auto !important; } .responsive #top .header_bg { opacity: 1; filter: alpha(opacity=1); } .responsive.social_header .phone-info {text-align: center; float:none; clear:both; margin:0; padding:0;} .responsive.social_header .phone-info span{border:none; width:100%; text-align: center; float:none; clear:both; margin:0; padding:0;} .responsive #header_meta .social_bookmarks li{ border-style:solid; border-width:1px; margin-bottom:-1px; margin-left:-1px;} .responsive #top #header_meta .social_bookmarks li:last-child{border-right-style: solid; border-right-width: 1px;} .responsive #header .sub_menu, .responsive #header_meta .sub_menu>ul{float:none; width:100%; text-align: center; margin:0 auto; position: static;} .responsive #header .social_bookmarks{padding-bottom:2px; width:100%; text-align: center; height:auto; line-height: 0.8em; margin:0;} .responsive #header_meta .sub_menu>ul>li{float:none; display: inline-block; padding: 0 10px;} .responsive #header .social_bookmarks li{float:none; display: inline-block;} .responsive.bottom_nav_header #header_main .social_bookmarks{ position: relative; top: 0; right: 0; margin: 10px auto; clear:both;} .responsive.bottom_nav_header.social_header .main_menu>div{height:auto;} .responsive .logo img{margin:0;} .responsive.html_header_sidebar #top #header .social_bookmarks{display:none;} .responsive body.boxed#top, .responsive.html_boxed.html_header_sticky #top #header{max-width: 100%;} .responsive.html_header_transparency #top .avia-builder-el-0 .container, .responsive.html_header_transparency #top .avia-builder-el-0 .slideshow_inner_caption{padding-top:0;} .responsive #top .av_phone_active_right .phone-info.with_nav span{border:none;} .responsive #top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a, .responsive #top #wrap_all .av_header_transparency .sub_menu > ul > li > a, .responsive #top .av_header_transparency #header_main_alternate, .responsive .av_header_transparency #header_main .social_bookmarks li a, .responsive #top #wrap_all .av_header_transparency .phone-info.with_nav span, .responsive #top .av_header_transparency #header_meta, .responsive #top .av_header_transparency #header_meta li, .responsive #top #header_meta .social_bookmarks li a{ color:inherit; border-color: inherit; background: inherit;} .responsive.html_top_nav_header .av-logo-container{height:auto;} .responsive.html_top_nav_header .av-section-bottom-logo{border-bottom-style: solid; border-bottom-width: 1px;} /*new mobile*/ .responsive .av-burger-menu-main{display: block;} .responsive #top #wrap_all .main_menu{top:0; height:80px; left:auto; right:0; display: block; position: absolute;} .responsive .main_menu ul:first-child > li a { height: 80px; line-height: 80px;} .responsive #top .av-main-nav .menu-item{display:none;} .responsive #top .av-main-nav .menu-item-avia-special{display:block;} .responsive #top #wrap_all .menu-item-search-dropdown > a { font-size: 24px; } .responsive #header_main_alternate{display:none;} .responsive #top #header .social_bookmarks{display:none;} .responsive #top #header .main_menu .social_bookmarks{display:block; position: relative; margin-top: -15px;} .responsive #top .av-logo-container .avia-menu{height:100%;} .responsive #top .av-logo-container .avia-menu > li > a{line-height: 80px;} .responsive #top #main .av-logo-container .main_menu{display:block;} .responsive #top #main .av-logo-container .social_bookmarks{display:none;} .responsive #top #main .av-logo-container .main_menu .social_bookmarks{display:block; position: relative;} .responsive #top #main .av-logo-container .main_menu{display:block;} .responsive #top #header_main > .container .main_menu .av-main-nav > li > a, .responsive #top #wrap_all .av-logo-container {height:80px; line-height:80px; } .responsive #top #wrap_all .av-logo-container {padding:0;} .responsive #top #header_main > .container .main_menu .av-main-nav > li > a{ min-width: 0; padding:0 0 0 20px; margin:0; border-style: none; border-width: 0; } .responsive #top .av_seperator_big_border .avia-menu.av_menu_icon_beside{border-right-style: solid; border-right-width: 1px; padding-right: 25px;} .responsive #top #header .av-main-nav > li > a, .responsive #top #header .av-main-nav > li > a:hover{ background:transparent; color: inherit; } .responsive.html_top_nav_header .av-logo-container .inner-container{overflow: visible;} .html_header_sidebar #header .container { width: 90%; } }
If you need further assistance please let us know.
Best regards,
VictoriaHey Ikyo,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Claudia,
Please try rebuilding the pages fro scratch and see if the issue persists.
Best regards,
VictoriaHi jonhedges,
Best regards,
VictoriaHi Thedogscreative,
Well, the title on hover and image animation already exist on the masonry, it can be that the border can be added too.
Best regards,
VictoriaHey original52,
If you recently updated enfold theme and get an HTTP 500 error here is what you should do to resolve this issue:
1. Deactivate all plugins if you are able to access WordPress backend.
2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.
Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:
3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.
4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.
5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.
To increase the WordPress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');
For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.
Best regards,
VictoriaHey Dominik Gfrerer,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
We cannot see the website in the maintenance mode.
Best regards,
VictoriaSeptember 30, 2020 at 4:52 pm in reply to: Warning: fread(): Length parameter must be greater than 0 in /home/company/publ #1249702Hey NikoArq,
Can you try to upgrade PHP version to 7.4? and check if the same error still persists.
Best regards,
VictoriaHi Kusselin,
Yes, that is the newest one.
jQuery.fn.live() is deprecated are warnings about jQuery. You can disregard them for now.
Can you see the Theme Options now?
Best regards,
Victoria -
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