Page 1203 – Support | Kriesi.at – Premium WordPress Themes

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June 20, 2017 at 3:01 pm in reply to: Photo carousel problem after update to 4.0.7 #810385

Victoria
Inactive Moderator

Hi,

Credentials do not seem to work any longer, could you please update the credentials?

Best regards,
Victoria

June 20, 2017 at 2:41 pm in reply to: Problems after moving to another hoster #810380

Victoria
Inactive Moderator

Hi Erwin,

I was able to edit the hotspot and the link is working on the page in private.

Could you please clear the cache and try again. And if you have a page where it’s not working, please give us a link.

Best regards,
Victoria

June 20, 2017 at 2:36 pm in reply to: sorting images #810378

Victoria
Inactive Moderator

Hi cnovey,

Credentials did not work. Could you please update the credentials.

Best regards,
Victoria

June 20, 2017 at 2:23 pm in reply to: Highlighting First Level Menu #810371

Victoria
Inactive Moderator

Hi kreativkonzept,

I looked at your website today, “Stage” is only highlighted when on the corresponding page. Menu seems to work as it should. Is the issue resolved or you need more help? Which browser are you looking in?

Best regards,
Victoria

June 20, 2017 at 2:20 pm in reply to: Masonry Gallery Overlay Color & Opacity #810369

Victoria
Inactive Moderator

Hey ccyran,

Both are pretty much possible, which is the page in question and what is the preferred option?

Best regards,
Victoria

June 20, 2017 at 2:17 pm in reply to: Different icon for hamburger menu #810365

Victoria
Inactive Moderator

Hi BenWorx,

Are you using the hamburger menu on desktop? If not, this code will not work. Could you explain a bit more what are you trying to achieve?

Best regards,
Victoria

June 20, 2017 at 2:14 pm in reply to: HTTP ERROR 500 #810361

Victoria
Inactive Moderator

Hi Bert2,

The issue might be gone once you transfer to php5.6, though php7 is highly recommended!

Best regards,
Victoria

June 20, 2017 at 2:13 pm in reply to: HTTP ERROR 500 #810359

Victoria
Inactive Moderator

Hi ChrisSchutte,

I’ve seen cases like that, sometimes during update the file copying process fails or gets interrupted for various reasons and the outcome is that some files go missing.

Glad we worked it out! :)

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 2:04 pm in reply to: Tab Section is not Responsive | Doesn #810354

Victoria
Inactive Moderator

Hey Frank,

Thank you, we are aware of the issue and our developers are working on it. Please bare with us.

Best regards,
Victoria

June 20, 2017 at 10:40 am in reply to: Multi-select on iPhone not working #810290

Victoria
Inactive Moderator

Hi dirkvisser,

Glad you got it working for you! :)
We don’t have an answer to that question, but I would suggest using a child theme to not loose this modification.
If you need further assistance please let us know.

Best regards,
Victoria

June 20, 2017 at 10:39 am in reply to: Adjustment of pixels in whitespace #810289
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 450px) {
  .template-page {
    padding: 10px !important; 
   } 
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 20, 2017 at 10:37 am in reply to: Image Floats on Mobile – Zig Zag Pattern #810287

Victoria
Inactive Moderator

Hey TekBull,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 20, 2017 at 10:36 am in reply to: Problem with anchor links and scrollTop animation in Firefox #810286

Victoria
Inactive Moderator

Hi Florian,

Here is what you could try:
https://coderwall.com/p/b-zq7g/bugfix-jquery-animate-scrolling-for-firefox
https://stackoverflow.com/questions/37591372/jquery-animate-scrolltop-issue-in-firefox

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 10:29 am in reply to: shrink and expand tabs area #810281

Victoria
Inactive Moderator

Hi domvitz,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 20, 2017 at 10:27 am in reply to: Featured Image Slider: image size #810280

Victoria
Inactive Moderator

Hi costfixed,

Could you please open a separate thread, describe your issue there and post temporary admin access to your website in private, to avoid confusion.

Best regards,
Victoria

June 20, 2017 at 10:25 am in reply to: Featured Image Slider: image size #810279

Victoria
Inactive Moderator

Hi parosweb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 20, 2017 at 10:15 am in reply to: fullwidth slider #810273

Victoria
Inactive Moderator

Hey morhai91,

Could you please attach a mockup of what you’re trying to achieve? Replace what? Could you describe in more detail?

Best regards,
Victoria

June 20, 2017 at 10:14 am in reply to: Change main slideshow button size and color #810271

Victoria
Inactive Moderator

Hey FlatText,

Here are a few threads for you, where you might find a solution.

how to change the colors of the arrows on the slider

https://kriesi.at/support/topic/full-slider-controls-in-custom-color/

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 10:11 am in reply to: Single post featured image size #810269
Victoria
Inactive Moderator
Hey buddy1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .template-blog .blog-meta {
    width: 280px;
    height: 280px;
}
.main_color .small-preview {
    width: 280px;
    height: 280px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 20, 2017 at 10:07 am in reply to: Control Regular & Sale price #810266
Victoria
Inactive Moderator
Hi Nick,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .main_color ins, #top .price span {
  font-size: 24px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
June 20, 2017 at 10:02 am in reply to: Menu bar needs to be sticky while scrolling in mobile. #810265

Victoria
Inactive Moderator

Hi JefeTechnologies,

Here some threads with possible solutions for you:

Make top bar sticky on mobile

Mobile Menu Sticky Issue

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 9:57 am in reply to: Mobile menu search #810262

Victoria
Inactive Moderator

Hi gb_plugins1,

Have tried the solution proposed by Yigit? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 20, 2017 at 9:52 am in reply to: Slider issue on 48 inch screen #810258

Victoria
Inactive Moderator

Hey Sadegh,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 20, 2017 at 9:49 am in reply to: Thumbnail images showing up blurry #810254

Victoria
Inactive Moderator

Hi,

You need to set a bigger size for your thumbs here

View post on imgur.com

At least 150x150px and regenerate thumbs using this plugin

Regenerate Thumbnails

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 9:45 am in reply to: Tabs in table not responding on firefox #810252

Victoria
Inactive Moderator

Hi lancelot22,

We don’t have an ETA, unfortunately. I know it’s not ideal, but you could use tab names with several words as one, using CamelCase. That way, your users will be able to access the information that they need.

If you need further assistance please let us know.
Best regards,
Victoria

June 20, 2017 at 9:43 am in reply to: MASONRY PORTFOLIO GALLERY #810249

Victoria
Inactive Moderator

Hi!

Best regards,
Victoria

June 20, 2017 at 9:39 am in reply to: Problems with Gallery grid #810247

Victoria
Inactive Moderator

Hi Helder,

It’s really hard to propose any solution based only on the screenshots. Could you get back to us when you get your website to some place where we can access it, please.

Best regards,
Victoria

June 19, 2017 at 8:45 pm in reply to: Fullwidth easy slider pixelated images #809953

Victoria
Inactive Moderator

Hi sitywe,

I’ll ask my colleagues to have a look.

Best regards,
Victoria

June 19, 2017 at 8:45 pm in reply to: Fullwidth easy slider pixelated images #809952

Victoria
Inactive Moderator

Hi sitywe,

I’ll ask my colleagues to have a look.

Best regards,
Victoria

June 19, 2017 at 8:42 pm in reply to: "Read more" at Masonry Blog #809950

Victoria
Inactive Moderator

Hi Blue_Bear,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Is the code still there? Did you get any errors?

Best regards,
Victoria
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Viewing 30 posts - 36,061 through 36,090 (of 38,331 total)

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