Forum Replies Created
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October 6, 2020 at 9:09 pm in reply to: AVIA Layout Builder blocks won't load after WordPress update #1250960
Hey matelko2003,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey Officeassistance,
What additional plugins are you referring to?
Can you please explain a bit more about what you’re trying to get?
Best regards,
VictoriaHi mnydish,
Do you mean the issue is resolved? Or do you need more help with it?
Best regards,
VictoriaHi AWZ,
Glad you got it working for you! :)
No, we did not encounter this issue. But in one of the previous updates Layer Slider files moved around so it can be still the issue from the previous version.
If you need further assistance please let us know.
Best regards,
VictoriaHey Stefano,
Please try to toggle the css and JavaScript merging in the Theme Options > Performance, try clearing the cache and see if the issue gets resolved.
Best regards,
VictoriaOctober 6, 2020 at 8:52 pm in reply to: Make parent menu item not clickable in a specific page #1250954Hey jjsabatino,
Yes, it’s possible. Could you please give us a link to your website, we need more context to be able to help you. And please specify which item exactly.
Best regards,
VictoriaHey Carsten,
Can you please make that account admin?
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaOctober 6, 2020 at 8:48 pm in reply to: changed to enfold theme but in the URL is an old folder name included #1250952Hi angereichert,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Hamada,
You might want to check Google Adwords documentation to find out how this can be done, as this matter is out of the scope of the support that we provide here.
If you need further assistance please let us know.
Best regards,
VictoriaHi edgold,
You need to check the classes of the menu items that you want to hide, and use the code like this:
.sidebar ul.nested_nav li.page-item-7669, .sidebar ul.nested_nav li.page-item-xxxx, .sidebar ul.nested_nav li.page-item-xxxx { display: none; }
Best regards,
VictoriaHi peterolle,
Thank you for sharing the solution.
Best regards,
VictoriaHi shanibhavsar,
Great :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
VictoriaHey Trenton Bickel,
I added the logo for you and it worked fine. You can change it. If it does not work, please specify the file that you want to be set as the logo.
If you need further assistance please let us know.
Best regards,
VictoriaOctober 6, 2020 at 8:23 pm in reply to: change width and margin of 2/5 column on post pages only #1250941Hey rhae,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi rsn8,
Enfold 4.0.7 is not built to work with WordPress v 5.5.1.
You need to update the theme to the latest version. Why is it not an option?
Best regards,
VictoriaHey Florian,
Thank you for your interest in Enfold.
You can create the ThemeForest account for your client, purchase the theme, and then hand over the account by sharing the credentials with the client.
If you need further assistance please let us know.
Vielen Dank für Ihr Interesse an Enfold.
Sie können das ThemeForest-Konto für Ihren Kunden erstellen, das Thema kaufen und dann das Konto übergeben, indem Sie dem Kunden die Anmeldedaten mitteilen.
Wenn Sie weitere Unterstützung benötigen, lassen Sie es uns bitte wissen.
Best regards,
VictoriaHey Jim,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi fbcclinton,
You can try to add the code in the functions.php first, maybe your setup is different and that will be enough for you.
Best regards,
VictoriaOctober 6, 2020 at 8:09 pm in reply to: Masonry grid – where is it getting the excerpt from? #1250935Hey jwag17,
Could you please give us a link to your website, we need more context to be able to help you.
Those can be coming from the excerpts.
Best regards,
VictoriaOctober 6, 2020 at 8:09 pm in reply to: My navigation menu of theme options seems to have disappeared. Can you please ad #1250933Hey Colm,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaHey RiseValInfotech,
That slider is built with the Revolution slider. I guess something close can be built with the Layer Slider.
Here are the docs for you:
Best regards,
VictoriaHey Fra_87,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHi DashaChichasova,
Best regards,
VictoriaOctober 6, 2020 at 7:54 pm in reply to: Couldn't add the font because the server didn't respond. #1250925Hey Andrea,
Please check if you have PHPZip extension enabled on the server. If not you need to have it enabled to be able to upload zip files.
Best regards,
Victoria-
This reply was modified 4 years, 9 months ago by
Victoria.
October 6, 2020 at 7:50 pm in reply to: Load jQuery in your footer breaks ReCaptcha in Gravity Forms #1250924Hey ChichesterDesign,
It’s better to not load jQuery in the footer as a lot of JavaScript depends on it being loaded early on.
If you need further assistance please let us know.
Best regards,
VictoriaOctober 6, 2020 at 7:47 pm in reply to: Überschriften Kommentarfunktion nicht als H3 formatieren #1250923Hey benedikt_d_brand,
Here is the code you can put in your funtions.php
function my_avf_customize_heading_settings_comments( array $args, $context, array $extra_args = array() ) { if( $context == 'comments_open' ) { $args['heading'] = 'div'; // change heading from h3 to div } else if ( $context == 'comments_closed' ) { $args['heading'] = 'div'; ) return $args; } add_filter( 'avf_customize_heading_settings', 'my_avf_customize_heading_settings_comments', 10, 3 );
If you need further assistance please let us know.
Best regards,
VictoriaHi Lene,
https://share.getcloudapp.com/xQuA0qLe The class name has to be added without the dot. Please remove the dots and test the pages.
Best regards,
VictoriaHi 7thflow,
I passed it on our devs, they will consider the request but it might not be implemented in the nearest future.
If you need further assistance please let us know.
Best regards,
VictoriaHi vegaspro,
Thank you. The page is fixed not. Please check.
Best regards,
Victoria -
This reply was modified 4 years, 9 months ago by
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