Page 114 – Support | Kriesi.at – Premium WordPress Themes

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October 10, 2020 at 6:04 pm in reply to: Blogposts titles hidden by sticky mobile menu #1251925
Victoria
Inactive Moderator
Hey rdikes,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top.single.single-post #main {
        padding-top: 88px !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 10, 2020 at 6:00 pm in reply to: Enfold Creative Studio, image change #1251924

Victoria
Inactive Moderator

Hey iago26,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 10, 2020 at 5:58 pm in reply to: Tab Section jumping when Icons added #1251922

Victoria
Inactive Moderator

Hey bowlandwalks,

The ids have to be different, they have to be unique on the page. Please try changing them and see if the issue gets resolved.

Best regards,
Victoria

October 10, 2020 at 5:56 pm in reply to: Spelling Error in naming notification.css #1251921

Victoria
Inactive Moderator

Hi 7thflow,

Thank you for reporting. I forwarded it to our devs. Actually, here it’s just a name and it does not affect anything.

Best regards,
Victoria

October 10, 2020 at 5:51 pm in reply to: Logo doesn't display the size which has been uploaded #1251920

Victoria
Inactive Moderator

Hey apflbutzn,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 10, 2020 at 5:51 pm in reply to: ccrmachinery.site personal token not working #1251919

Victoria
Inactive Moderator

Hi laserblaze,

Please disable your caching plugin and CDN and try again.

Best regards,
Victoria

October 10, 2020 at 5:49 pm in reply to: PRODUCT FILTER AND SIDEBAR #1251917

Victoria
Inactive Moderator

Hi robearri,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

October 10, 2020 at 5:48 pm in reply to: error message on front end home page #1251916

Victoria
Inactive Moderator

Hi farrdesign79,

You need to configure debug to hide notices and warnings from users.

Here is how to do it:

Debugging WordPress: How to Use WP_DEBUG

If you need further assistance please let us know.
Best regards,
Victoria

October 10, 2020 at 5:47 pm in reply to: Accordion onpens but not closing #1251914

Victoria
Inactive Moderator

Hi fabico86,

You need to edit the menu and change the link of this item

It’s the one causing the error and JavaScript breaking.

Best regards,
Victoria

October 10, 2020 at 5:44 pm in reply to: Blurry images on Woocommerce single product page #1251913

Victoria
Inactive Moderator

Hi flylanddesigns,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 10, 2020 at 5:43 pm in reply to: Button being treated as a link in Mozilla Firefox with the use of images #1251911

Victoria
Inactive Moderator

Hi softprinciples,

Please have a look at the screencast here:

It’s in FF on a Mac, I am not sure what the issue is as everything seems to work ok.

Best regards,
Victoria

October 10, 2020 at 5:39 pm in reply to: WPML Language Switcher Missing From Menu #1251910

Victoria
Inactive Moderator

Hey sspmarketing,

No, I have not seen this issue before.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 10, 2020 at 3:54 pm in reply to: Menu Error page, but showing properly when switching language #1251901

Victoria
Inactive Moderator

Hey Shaddowpain,

Best regards,
Victoria

October 10, 2020 at 3:51 pm in reply to: Error after installing updating the theme #1251900

Victoria
Inactive Moderator

Hey Mohamed,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

Best regards,
Victoria

October 10, 2020 at 3:50 pm in reply to: Remove the sidebar from private pages #1251899

Victoria
Inactive Moderator

Hey elfuego1340,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 10, 2020 at 3:49 pm in reply to: Fatal error: Uncaught Error: Call to undefined function gutenberg_can_edit_post_ #1251898

Victoria
Inactive Moderator

Hey Pablo,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

October 10, 2020 at 3:45 pm in reply to: Translate cookie texts #1251894

Victoria
Inactive Moderator

Hi Martin,

Those texts are translated in normal German, if you’re using the formal version, it’s not translated there.

Formal

Normal de_DE.po

You can edit the file and move translations there.
Best regards,
Victoria

October 10, 2020 at 3:27 pm in reply to: I-frames not showing #1251891

Victoria
Inactive Moderator

Hi nonne,

You need to go to the Theme options > Performance and set “Self-hosted videos and audio features” to always load

Best regards,
Victoria

October 10, 2020 at 3:22 pm in reply to: Remove related products and space #1251889

Victoria
Inactive Moderator

Hi Dino0103,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

October 10, 2020 at 3:22 pm in reply to: Edit footer menu #1251886

Victoria
Inactive Moderator

Hi MyMedicalShopper,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 10, 2020 at 3:14 pm in reply to: Resize images on full slider? #1251885

Victoria
Inactive Moderator

Hi MyMedicalShopper,

Could you please attach some screenshots of the issue?

It seems to look ok on my end.

Best regards,
Victoria

October 10, 2020 at 3:12 pm in reply to: Search Icon on the left side of menu #1251883

Victoria
Inactive Moderator

Hi jgax87,

On mobile version or on all screen sizes?

Best regards,
Victoria

October 10, 2020 at 3:06 pm in reply to: Open in the same window #1251882

Victoria
Inactive Moderator

Hi aabeve,

Thank you. Which page and which element should I look at? I’ve seen some pages and could not find the issue.

Best regards,
Victoria

October 10, 2020 at 3:04 pm in reply to: "equal column height" does not work #1251880
Victoria
Inactive Moderator
Hi rockdesignnet,

It is working on my end. Technically the columns are the same height, it’s just that the text that you add has a grey background and so the text block is not the same height and it’s visible.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.flex_column_table .flex_column_table_cell .av_textblock_section {
    min-height: 360px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 10, 2020 at 2:56 pm in reply to: display search terms on search results page #1251879

Victoria
Inactive Moderator

Hey williamslyd,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

October 10, 2020 at 2:55 pm in reply to: Stop the content slider on mouse click #1251878

Victoria
Inactive Moderator

Hey the_soundtouchables,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

October 10, 2020 at 2:54 pm in reply to: Adding captcha to registration form #1251876

Victoria
Inactive Moderator

Hi Martin,

Thank you.

Here are the docs for you:

reCaptcha for WooCommerce

woocommerce.com/document/recaptcha-for-<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a>/embed/#?secret=Xlm0h5AF4p" data-secret="Xlm0h5AF4p" width="600" height="338" title="“reCaptcha for <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

October 10, 2020 at 2:53 pm in reply to: A header with buttons #1251875

Victoria
Inactive Moderator

Hi Levante Golf,

I could not get the width of the widget to allow text to stretch, you can try playing with the css.

Best regards,
Victoria

October 10, 2020 at 2:47 pm in reply to: Icon Grid / Top align #1251874
Victoria
Inactive Moderator
Hi evreergun,

Please try this css, but the difference in the amount of text if hard to fix with css in this case.
```
.avia-icongrid-inner .entry-content-header {
    min-height: 60px;
}
```
Best regards,
Victoria
October 10, 2020 at 2:39 pm in reply to: ** URGENT** remove Woocommerce sort by default dropdowns from product page #1251872

Victoria
Inactive Moderator

Hey Dino0103,

Can you please share the login link too?

Best regards,
Victoria
Author

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Viewing 30 posts - 3,391 through 3,420 (of 38,331 total)

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