Page 1115 – Support | Kriesi.at – Premium WordPress Themes

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September 24, 2017 at 6:07 pm in reply to: Advanced styling of "Main Menu sublevel Links" not working #856153

Victoria
Inactive Moderator

Hi zivarzi,

DO you mean the white font here?
https://cl.ly/2I2u13170W3M
It will be invisible on the white background.

Best regards,
Victoria

September 24, 2017 at 5:54 pm in reply to: Stange presentation of contact page #856140

Victoria
Inactive Moderator

Hi inuit68,

No worries :) The threads do stay in the forum, for other users to learn from them if they run into the same problem.

Best regards,
Victoria

September 24, 2017 at 5:50 pm in reply to: Title Bar Height – Thickness #856138

Victoria
Inactive Moderator

Hi newmediologo,

Please do not duplicate the requests. I replied to you in a different thread.

Best regards,
Victoria

September 24, 2017 at 5:49 pm in reply to: Increase Title Bar Height #856137

Victoria
Inactive Moderator

Hi newmediologo,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 24, 2017 at 5:48 pm in reply to: Paragraph beginning with an icon, 2d line position #856136

Victoria
Inactive Moderator

Hi Marine,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2017 at 5:44 pm in reply to: Domain Change #856133

Victoria
Inactive Moderator

Hey Margit,

NO, no problem. Is everything working ok?

Best regards,
Victoria

September 24, 2017 at 5:44 pm in reply to: mobile menu not working, it gives only a small black square when clicked #856131

Victoria
Inactive Moderator

Hey wangerooge,

Can you please disable cache and minification, while we are helping you.

Best regards,
Victoria

September 24, 2017 at 5:40 pm in reply to: Social share icons via layout builder on posts #856127

Victoria
Inactive Moderator

Hey Jacob,

Of course, here they are
https://cl.ly/0D1D393F3A1y

If you need further assistance please let us know.
Best regards,
Victoria

September 24, 2017 at 5:39 pm in reply to: Autoptimize mit Java Skript funktioniert nicht #856124
Victoria
Inactive Moderator
Hi Alex,

Enable the JavaScript optimization and check the console.
https://cl.ly/3s22210g442Z
Which version of php are you running?

Best regards,
Victoria
- This reply was modified 8 years, 4 months ago by Victoria.
September 24, 2017 at 5:36 pm in reply to: https://woodruffway.com drop down menu under Careers #856118

Victoria
Inactive Moderator

Hi Buddy,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 24, 2017 at 5:35 pm in reply to: Enfold 2017_Gallery_cannot manage pictures once open #856116

Victoria
Inactive Moderator

Hi LucaLu,

I got a 500 error on that page, please get back to us when the website is working.

Best regards,
Victoria

September 24, 2017 at 5:33 pm in reply to: "read more" text into Hebrew #856110

Victoria
Inactive Moderator

Hi Tal,

I don’t see the “Read more” anywhere on that page. Did you get it solved? That could have been just a cache issue.

Best regards,
Victoria

September 24, 2017 at 5:31 pm in reply to: Trying to move Blog post title to the right (Hebrew) #856105
Victoria
Inactive Moderator
Hi Ziv,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .flex_column .template-blog .post-title, 
#top .fullsize .flex_column .template-blog .post-meta-infos {
    text-align: right;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 24, 2017 at 5:20 pm in reply to: Disclaimer below footer #856103

Victoria
Inactive Moderator

Hi Thomas,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 24, 2017 at 5:20 pm in reply to: Enfold Theme / Your support policy #856102

Victoria
Inactive Moderator

Hey Orkun Özkaya,

Here is the official support policy:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/support
https://themeforest.net/page/item_support_policy

Yes, we do answer questions beyond that, depends on what kind of questions.
If you need further assistance please let us know.
Best regards,
Victoria

September 24, 2017 at 5:15 pm in reply to: Enfold built in sliders on woocommerce product category page #856096

Victoria
Inactive Moderator

Hi bretzaustria,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Where are you editing product category page in woocommerce?

Best regards,
Victoria

September 24, 2017 at 5:13 pm in reply to: Transparent header with title and breadcrumbs #856095
Victoria
Inactive Moderator
Hi lucky7t,

No, you jast add this to the child theme functions.php
```
add_shortcode( 'bread_crumb', 'avia_title' );
 
```
And then use the shortcode.

If you need further assistance please let us know.
Best regards,
Victoria
September 24, 2017 at 5:12 pm in reply to: Mega Menu Links #856093
Victoria
Inactive Moderator
Hi Newton,

I don’t see the boxes you’re referring to, did you figure out how to remove them?
Here is the code for the sub-menu color:
```
#top #wrap_all #header ul.sub-menu * {
     color: antiquewhite;   
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 24, 2017 at 5:00 pm in reply to: Remove link on slideshow with button #856087

Victoria
Inactive Moderator

Hey KK,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2017 at 4:55 pm in reply to: logo overlaps with the right header menu when the browser shrink to smaller one. #856086
Victoria
Inactive Moderator
Hi Rochelle,

There menu takes up a lot of space, so it has to change to a burger menu at 1250, below is the code to do that.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 990px) and (max-width: 1250px) {
  nav.main_menu, #top #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 24, 2017 at 4:52 pm in reply to: Mobile menu #856085

Victoria
Inactive Moderator

Hi cybercats,

If there are no changes to be made in the child theme, there is no need to have a header.php in your child theme. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2017 at 4:50 pm in reply to: Remove Selection Element On Service Page #856083
Victoria
Inactive Moderator
Hi BodyTalkCare,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av_product_description .av-parallax.active-parallax {
  height: 290px !important;
}
.av-parallax-inner.av-parallax-woo {
    background-size: contain;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 24, 2017 at 4:39 pm in reply to: portfolio gallery #856080

Victoria
Inactive Moderator

Hi aussiedropbear,

No, it does not work like that, it’s just that gallery for the lightbox, the way it’s loaded originally.

Best regards,
Victoria

September 24, 2017 at 4:32 pm in reply to: Shop nur mit Login #856077

Victoria
Inactive Moderator

Hey phamosa,

Der Shop muss die Shop-Seite bleiben, es ist nur der Code muss überprüfen, ob der Benutzer angemeldet ist und den Shop zeigen oder die Registrierungsseite anzeigen.

Leider würde es eine gewisse Zeit und eine Anpassung des Themas benötigen, um dies zu erreichen, also tut es mir leid, Ihnen zu sagen, dass dies nicht von unserer Unterstützung abgedeckt ist. Allerdings, wenn es wirklich wichtig für Sie ist, dies zu erledigen, können Sie immer einen Freelancer anstellen, um den Job für Sie zu machen :)

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 24, 2017 at 4:29 pm in reply to: Mein Hauptmenü ist zu lang und soll schon frühe in den Responsiv-Modus Springen #856076
Victoria
Inactive Moderator
Hi Hesi,

Please remove this code from quick css
Bitte entfernen Sie diesen Code aus dem schnellen CSS
https://cl.ly/3I1H3P0R102S

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  #header_main nav.main_menu {
    display: block !important;
  }
  .responsive #top .logo {
    width: 70%;
  }
}
@media only screen and (min-width: 990px) and (max-width: 1100px) {
  #header_main nav.main_menu, #menu-item-search.menu-item {
    display: block !important;
  }
  #header_main nav .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special  {
    display: block;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 24, 2017 at 4:05 pm in reply to: Styling issues #856069

Victoria
Inactive Moderator

Hi awjensen,

The answer to the second is in the private box:
As for the icon list content with bullets, the rules are applied from quick css and you can find them there and change.

Best regards,
Victoria

September 24, 2017 at 4:04 pm in reply to: Farbe des "shrunk" Menüs #856068
Victoria
Inactive Moderator
Hey phamosa,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all #header.header-scrolled.header-scrolled-full, .header_color .header_bg {
  background: rgba(255, 255, 255, 0.7);
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 24, 2017 at 3:55 pm in reply to: Layerslider not working #856063

Victoria
Inactive Moderator

Hi waterwalk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2017 at 3:54 pm in reply to: Change a word in the translation #856062

Victoria
Inactive Moderator

Hey ADAGE,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 24, 2017 at 3:45 pm in reply to: Choose content of Default Sidebar #856059

Victoria
Inactive Moderator

Hey ADAGE,

This can be configured in the widgets page here
https://cl.ly/102Y0j3o2C1n

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 33,421 through 33,450 (of 38,325 total)

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