Page 1091 – Support | Kriesi.at – Premium WordPress Themes

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October 23, 2017 at 5:23 pm in reply to: Unable to Have Two Portfolio Grids on Same Page within Tab Sections #867731

Victoria
Inactive Moderator

Hi Eric,

Yes, it is better to put in a child theme, but preserve the folder structure.

Best regards,
Victoria

October 23, 2017 at 5:19 pm in reply to: Instagram videos #867723

Victoria
Inactive Moderator

Hey Genevieve,

I looked at the page, did not see the issue, that you’re describing. Could you please attach a few screenshot of the issue and let us know the screen sizes when it is happening.

Best regards,
Victoria

October 23, 2017 at 5:17 pm in reply to: LayerSlider encountered a problem while it tried to show your slider #867719

Victoria
Inactive Moderator

Hi kamaleon2203,

This article can help you out:

Manually importing missing Layerslider images of the old demo slides

If you need further assistance please let us know.
Best regards,
Victoria

October 23, 2017 at 5:15 pm in reply to: Adding a widget area to the header meta. #867718

Victoria
Inactive Moderator

Hi levlaneadvertising,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 23, 2017 at 5:11 pm in reply to: Enfold Pagination for Search & Filter Pro #867716

Victoria
Inactive Moderator

Hi Thorsten,

Screenshot is below. You can check that file in Appearance > Editor.

Best regards,
Victoria

October 23, 2017 at 5:09 pm in reply to: Long URLs overlap in 2 column page #867714

Victoria
Inactive Moderator

Hi,

@Guenni007 Good point!

@marketingagency have you considered that?

Best regards,
Victoria

October 23, 2017 at 5:07 pm in reply to: Header background mobile still changing from black to white (transparent) #867713
Victoria
Inactive Moderator
Hi Peter,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_stretched #wrap_all {
    background-color: #fff;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 23, 2017 at 5:05 pm in reply to: Question about Enfold Demo Overview #867712
Victoria
Inactive Moderator
Hi Atanas,

THe height is set via css.
For example, just a random container
```
.av-inner-tab-title {
  height: 20px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 23, 2017 at 5:02 pm in reply to: easy slider is not showing on mobile #867708

Victoria
Inactive Moderator

Hi Uros,

Here is a thread for you to consider
https://kriesi.at/support/topic/home-page-video-on-mobile-phone/

If you need further assistance please let us know.
Best regards,
Victoria

October 23, 2017 at 4:50 pm in reply to: Burger Overlay / Edit HTML #867702

Victoria
Inactive Moderator

Hi evolutionekevin,

Well, you need to look into includes/helper-main-menu.php as well as JavaScript files.

Best regards,
Victoria

October 23, 2017 at 4:48 pm in reply to: No options for the layout (menu , sidebar, footer…) in the product pages #867700

Victoria
Inactive Moderator

Hey Todo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you switch WordPress to English and see if the options appear?

Best regards,
Victoria

October 23, 2017 at 4:47 pm in reply to: Change Color of Burger Mobile Menu #867699

Victoria
Inactive Moderator

Hi hduerstock,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 23, 2017 at 4:47 pm in reply to: Blog Error #867698

Victoria
Inactive Moderator

Hi fgrippe,

Glad we got things working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 23, 2017 at 4:46 pm in reply to: Fixed image on big screens #867696

Victoria
Inactive Moderator

Hi takozzo,

You can play with the Layer Slider layout option here

and try to limit the max-width the slider can have.

Best regards,
Victoria

October 23, 2017 at 4:42 pm in reply to: How to Style Portfolio / Blog Filter Items #867694

Victoria
Inactive Moderator

Hi raisonbrands,

I think the hover and the basic styles should be applied to the link element, and not to the spans inside, that’s why there are those side effects.

Best regards,
Victoria

October 23, 2017 at 4:37 pm in reply to: Redirect on Contact Form not working in a BIG form #867692

Victoria
Inactive Moderator

Hey Alka,

No, there is no such thing. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 23, 2017 at 4:36 pm in reply to: color section background image #867690
Victoria
Inactive Moderator
Hey Simplify,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
#top-bg .av-parallax.enabled-parallax.active-parallax {
  background-position: center;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 23, 2017 at 4:30 pm in reply to: Elements with transparant view between #867687

Victoria
Inactive Moderator

Hi Dawesta,

Yes, you can upload the image to dropbox or https://imgur.com/upload and give us the link here.

Best regards,
Victoria

October 23, 2017 at 4:27 pm in reply to: Center Align special heading so that lines still show #867685

Victoria
Inactive Moderator

Hi skynandi,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 23, 2017 at 4:26 pm in reply to: Custom gid layout not displaying across achive pages even with PHP code snippets #867683

Victoria
Inactive Moderator

Hey fusion01,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 23, 2017 at 4:25 pm in reply to: Don¨t scale button on layer slider #867682

Victoria
Inactive Moderator

Hi snitt,

Glad we got things working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 23, 2017 at 4:24 pm in reply to: Cataloque element #867681
Victoria
Inactive Moderator
Hey tammiviestinta,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-catalogue-title {
    text-transform: none;
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
October 23, 2017 at 4:20 pm in reply to: Add widget area to header #867678

Victoria
Inactive Moderator

Hi vadikcoma,

Can you show us what you’ve got so far? Maybe it can be adjusted via css? Just don’t have it as a background.

Best regards,
Victoria

October 23, 2017 at 4:18 pm in reply to: Transparent black header and fullwidth submenu #867677

Victoria
Inactive Moderator

Hi seykom,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 23, 2017 at 4:13 pm in reply to: Header not working correctly on mobile version #867670

Victoria
Inactive Moderator

Hi Kim,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 23, 2017 at 4:11 pm in reply to: Need layer slider blank template / wir brauchen Layer Slider leere Vorlage #867668

Victoria
Inactive Moderator

Hi Rebecca,

You just add a new slider and build whatever you need, you don’t need to use a template. If you want to use templates, you need to buy the Layer Slider license.

Best regards,
Victoria

October 23, 2017 at 4:09 pm in reply to: How to add / change heading font language to Latin Extended #867667

Victoria
Inactive Moderator

Hi martinonenvato,

Glad we got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

October 23, 2017 at 4:01 pm in reply to: Burger Overlay / Edit HTML #867664

Victoria
Inactive Moderator

Hey evolutionekevin,

What do you want to place there? Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

October 23, 2017 at 3:59 pm in reply to: Fixed image on big screens #867662

Victoria
Inactive Moderator

Hey Alberto,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 23, 2017 at 3:58 pm in reply to: Duplicate H1 solved but not responsive #867660
Victoria
Inactive Moderator
Hey nuncer,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
    .template-shop h1.page-title {
      top: 20px;
      left: 27%;
      font-size: 22px;
  }
}
@media only screen and (max-width: 767px) {
  .template-shop h1.page-title {
    top: 20px;
    left: 33%;
    font-size: 22px;
  }
}

@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all .container.av-logo-container {
    width: 95%;
    max-width: 95%;
  }
  #menu-item-shop .cart_dropdown_link {
      padding: 0 14px 0 24px;
  }
  .responsive .logo img {
      width: 80%;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 32,701 through 32,730 (of 38,325 total)

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