Page 1078 – Support | Kriesi.at – Premium WordPress Themes

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November 7, 2017 at 4:23 pm in reply to: change to white background in lightroom #873783

Victoria
Inactive Moderator

Hi Erich,

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

November 7, 2017 at 4:23 pm in reply to: WEBSITE ERROR – CAN'T ACCESS ADMIN PANEL #873782

Victoria
Inactive Moderator

Hey aiepro,

Can you please make sure that you have these folders (via FTP)

Or try to update your theme via FTP.

Best regards,
Victoria

November 7, 2017 at 4:20 pm in reply to: Tab Section is not Responsive #873781

Victoria
Inactive Moderator

Hi Sadegh,

I got a 404 on the link. Did you move the website?
Best regards,
Victoria

November 7, 2017 at 4:19 pm in reply to: setting of Menu Portfolio categories not worked when it used to sidebar #873780

Victoria
Inactive Moderator

Hi Shawnmanor,

The images look the same and they do not tell me anything about the issue that you’re having. Can you explain a bit more, please? And give us the link to your website?

Best regards,
Victoria

November 7, 2017 at 4:16 pm in reply to: Meaningless breadcrumb in portfolio pages. #873778

Victoria
Inactive Moderator

Hi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 7, 2017 at 4:14 pm in reply to: Enfold menu doesn't load properly and no save #873777

Victoria
Inactive Moderator

Hi,

Here is an article that will help you with that
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Best regards,
Victoria

November 7, 2017 at 4:11 pm in reply to: Admin "hide on mobile" not working – CLoudEG #873772

Victoria
Inactive Moderator

Hi Greg,

Looks like some css is missing, you can either update your parent theme via FTP again or use the fix from the thread below:

Element Visibility via Screen Options does not work

If you need further assistance please let us know.
Best regards,
Victoria

November 7, 2017 at 4:05 pm in reply to: add hyperlink to featured image #873769

Victoria
Inactive Moderator

Hey kelsangwangpo,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 7, 2017 at 4:01 pm in reply to: Lightbox not working in single product woocommerce #873765

Victoria
Inactive Moderator

Hi luigi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 7, 2017 at 3:59 pm in reply to: Looks Different in Safari vs. Chrome #873764

Victoria
Inactive Moderator

Hi jgraddy,

It looks the same in FF as in Safari. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 7, 2017 at 3:49 pm in reply to: Clickable Phone Number on Mobile (iPhone) #873759

Victoria
Inactive Moderator

Hi Jon,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 7, 2017 at 3:49 pm in reply to: How to change the button font style? #873758

Victoria
Inactive Moderator

Hey mfrahm,

You can set Monserrat font in the Theme options > General styling > Fonts

If you need further assistance please let us know.
Best regards,
Victoria

November 7, 2017 at 3:46 pm in reply to: Main Menu + Full Width Sub menu #873753
Victoria
Inactive Moderator
Hi tweetgeeb,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.header_color .main_menu ul:first-child > li a:hover {
  text-decoration: underline;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 7, 2017 at 3:42 pm in reply to: Enfold demo import "Enfold 2017" error #873745

Victoria
Inactive Moderator

Hey vonatar,

Can you please check the server log for error?

Best regards,
Victoria

November 7, 2017 at 3:41 pm in reply to: I need to increase the padding for an image in a text box #873744
Victoria
Inactive Moderator
Hey kinnear,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
body img.alignleft{
    margin: 5px 20px 15px 0;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 7, 2017 at 3:36 pm in reply to: Sub menu not working on mobile (running Enfold 4.2) #873740

Victoria
Inactive Moderator

Hey petergc,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 7, 2017 at 3:35 pm in reply to: Lines and indents #873739
Victoria
Inactive Moderator
Hey pddcoms,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .content {
  padding: 0; 
  margin: 0;
  border: none;
}
#top .container, #top .av-submenu-container, .container_wrap { 
   border: none !important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 7, 2017 at 3:31 pm in reply to: Fixed or Responsive? #873733

Victoria
Inactive Moderator

Hey Lura1988,

What do you mean by “half and half”? Can you please be more specific, point out the pages and the issues that are there, also please attach a few screenshots of the issue?

Best regards,
Victoria

November 7, 2017 at 3:04 pm in reply to: Urgent: Color indicator not working #873725

Victoria
Inactive Moderator

Hi mftonto2and3,

Can you please specify the element you are trying to change and the exact steps, you’re taking to do it.

Best regards,
Victoria

November 7, 2017 at 3:01 pm in reply to: reset all options by mistake #873722

Victoria
Inactive Moderator

Hi Freepress,

You mean you had theme options cleared?
Here are some threads to consider:
https://kriesi.at/support/topic/where-are-the-enfold-theme-options-stored/
https://kriesi.at/support/topic/move-site-to-new-server-lost-all-theme-option/
https://kriesi.at/support/topic/all-theme-settings-lost-after-last-upgrade/

If you need further assistance please let us know.
Best regards,
Victoria

November 7, 2017 at 2:55 pm in reply to: Large Space at the top of tab content #873719

Victoria
Inactive Moderator

Hi Tim,

This happens due to the fact the tab content is different in height and it is set to display in the middle, you can set the tab content to display on top and the space above content will be gone.

If you need further assistance please let us know.
Best regards,
Victoria

November 6, 2017 at 7:36 pm in reply to: Layerslider activation #873314

Victoria
Inactive Moderator

Hi thfmb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Still not very clear with this part – “but if I would like to see hot it is build in the administration, I cant, because I need to activate it – and there is this demand”. Can you explain a bit more?

Best regards,
Victoria

November 6, 2017 at 7:34 pm in reply to: Menu doesn't display on mobile and tablet #873313

Victoria
Inactive Moderator

Hi fcp,

Here is the code in your /wp-content/themes/enfold-child/style.css that hide the menu

Just remove it.
Best regards,
Victoria

November 6, 2017 at 7:31 pm in reply to: Enfold audio playlist #873311

Victoria
Inactive Moderator

Hey Tom,

Can you please check server log for errors?

Best regards,
Victoria

November 6, 2017 at 7:31 pm in reply to: diffrent menucolor for main menu and secondary menu #873310
Victoria
Inactive Moderator
Hey Christian,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #avia2-menu .menu-item a {
  color: #fff;
}
#top #avia2-menu li.menu-item a:hover {
  color: #ccc;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 6, 2017 at 7:25 pm in reply to: Automatic excerpt for blog layout „single-small“ #873306

Victoria
Inactive Moderator

Hey jan123,

Have you tried this setting here?

Best regards,
Victoria

November 6, 2017 at 7:24 pm in reply to: External link in Ajax Preview Portfolio Item #873304

Victoria
Inactive Moderator

Hi mjpschouten,

Glad you got it working for you! And thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 6, 2017 at 7:23 pm in reply to: Create Account not working #873302

Victoria
Inactive Moderator

Hi Bernhard,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 6, 2017 at 7:22 pm in reply to: Right-most Social Icon Divider Missing when on RTL #873301

Victoria
Inactive Moderator

Hi mikicherniak,

Can you give me a link to the page, cannot find it?

Best regards,
Victoria

November 6, 2017 at 7:20 pm in reply to: Process Bar Graph as Circle Bar Graph in Enfold #873300

Victoria
Inactive Moderator

Hey Vivian,

Enfold does not have that out of the box, it has to be custom built and it is out of the scope of our support, unfortunately. You can hire a freelancer to do it for you.

If you need further assistance please let us know.
Best regards,
Victoria
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Posts

Viewing 30 posts - 32,311 through 32,340 (of 38,325 total)

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