Page 1068 – Support | Kriesi.at – Premium WordPress Themes

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November 17, 2017 at 4:30 pm in reply to: Blog Post Thumbnail Formatting #878163

Victoria
Inactive Moderator

Hey Design,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 17, 2017 at 4:29 pm in reply to: Internet explorer issues #878162
Victoria
Inactive Moderator
Hi insanityNL,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.header_color .avia-menu-fx {
    background-color: transparent;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 17, 2017 at 4:23 pm in reply to: Check Out Page Place Order Button disappears using Advanced Slider Media Element #878160

Victoria
Inactive Moderator

Hey osnewbie,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2017 at 4:22 pm in reply to: Masonry Mouse Hover Effect #878158

Victoria
Inactive Moderator

Hi ariaprayogi,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2017 at 4:22 pm in reply to: Booking message problems #878157

Victoria
Inactive Moderator

Hi laflacker,

All seems to be white. What color do you want to change?
If you want to style select options, here is what you might want to look at:

http://freefrontend.com/css-select-boxes/

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2017 at 4:15 pm in reply to: White backgrounds are turning gray. #878152

Victoria
Inactive Moderator

Hi extraeyes,

You need to change the colors in Theme options > General Styling

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2017 at 4:12 pm in reply to: Backgound image is fuzzy and I cant figure out why #878146

Victoria
Inactive Moderator

Hi lizzybeth84,

It’e the error in the menu as shown in the screenshot below. It breaks JavaScript and slider does not get to work.

Best regards,
Victoria

November 17, 2017 at 4:05 pm in reply to: Changing colour for the "Small bar above Main Menu" NOT working #878138

Victoria
Inactive Moderator

Hi HeyPons,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you disable the caching plugin for now?

Best regards,
Victoria

November 17, 2017 at 4:00 pm in reply to: Content missing in Advanced Layout editor "Text Block" empty of page content #878135

Victoria
Inactive Moderator

Hi johnebase,

Which pages is it happening on? I checked a few, they are not using the Advanced Layout Builder. Which version of php are you running?

Best regards,
Victoria

November 17, 2017 at 3:57 pm in reply to: Issue with sharing WordPress posts to Facebook #878133

Victoria
Inactive Moderator

Hey denis-lvov,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2017 at 3:56 pm in reply to: centered menu vert and horiz #878131
Victoria
Inactive Moderator
Hi washem,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.header_color .avia-menu-fx {
    background-color: transparent;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 17, 2017 at 3:16 pm in reply to: Icon List Resized #878104
Victoria
Inactive Moderator
Hi sjahan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-icon-list .iconlist-timeline {
    top: 15%;
    left: 18px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 17, 2017 at 3:11 pm in reply to: H2 formatting #878099

Victoria
Inactive Moderator

Hi massimobr,

So does it work for you this way?

Best regards,
Victoria

November 17, 2017 at 3:11 pm in reply to: Dropdown Menu in Burger/Mobile Menu Navigation not working #878097

Victoria
Inactive Moderator

Hi Amadain,

It worked fine in browser emulator and on my iPhone. Could you please clear the cache or use a different device, check again and get back to us.

Best regards,
Victoria

November 17, 2017 at 3:08 pm in reply to: Cross Sells not displaying on cart page #878094

Victoria
Inactive Moderator

Hey kristenangel,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
The event was not added to the cart. I was just redirected there.

Best regards,
Victoria

November 17, 2017 at 3:06 pm in reply to: Adjust margins between Caption Title and Caption Text in the fullscreen slider #878092

Victoria
Inactive Moderator

Hi rhae,

Glad you got it working for you! And thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 17, 2017 at 3:04 pm in reply to: Menu Button On Mobile not working #878090

Victoria
Inactive Moderator

Hi Richard,

It’s the Layer Slider that needs an update, that’s why plugins are showing the notification.

Best regards,
Victoria

November 17, 2017 at 3:02 pm in reply to: Social media icons on different pages for different feeds #878089

Victoria
Inactive Moderator

Hi DaveThomasCo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2017 at 3:01 pm in reply to: fonts getting chopped off in iconlist #878088

Victoria
Inactive Moderator

Hey tkingsbu,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 17, 2017 at 3:00 pm in reply to: Transparent Glassy Header – Across All Device Sizes #878086

Victoria
Inactive Moderator

Hi Ryan,

So just change this part

in the code above to be the color you want.

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2017 at 2:55 pm in reply to: Uploading Flaticon Icons (Not Working) #878083

Victoria
Inactive Moderator

Hi hylandgraphics,

Are you loading them to media library or in theme options import?

WordPress SVG Support: How to Enable SVGs in WordPress

https://www.bjornjohansen.no/svg-in-wordpress

Best regards,
Victoria

November 17, 2017 at 2:50 pm in reply to: In WP-admin, actual Admin Options are gone #878080

Victoria
Inactive Moderator

Hi JeeBar,

Obviously, this user does not have admin rights. The footer is there, it’s inside the wrap_all container. Do you have a database backup? Do you have access to php-my-admin? You could check user right in the database.

Best regards,
Victoria

November 17, 2017 at 2:42 pm in reply to: Plugin update issue back #878075

Victoria
Inactive Moderator

Hi elames,

The theme is updated but the Layer Slider update was not included in this Enfold update, that’s why you’re seeing that notification.

Best regards,
Victoria

November 17, 2017 at 2:41 pm in reply to: Page Builder issue on Multi Site #878074

Victoria
Inactive Moderator

Hi tjpicasso,

I think you should look into this:

How to Fix the Character Encoding Problem in WordPress

Seeing Weird Characters On Your Blog? Here’s How To Fix Your WordPress Character Encoding (Latin1 to UTF8)

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2017 at 2:25 pm in reply to: Editor won't load after saving the changes in a page #878063

Victoria
Inactive Moderator

Hi alice_c_r,

I tried in Safari, the Advanced Layout Builder loads but there is an error. Here is more about the error

Getting the 403 Forbidden Error in WordPress? Here’s How to Fix It

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 9:18 pm in reply to: Editor won't load after saving the changes in a page #877753

Victoria
Inactive Moderator

Hi alice_c_r,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 16, 2017 at 9:16 pm in reply to: How to change Top and Bottom Margin of Separator and footer content #877748
Victoria
Inactive Moderator
Hi PhuongPN,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
If you need further assistance please let us know.
Best regards,
Victoria
November 16, 2017 at 9:10 pm in reply to: Image not 100% in the post when using caption class #877745

Victoria
Inactive Moderator

Hi olimpiupop,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 16, 2017 at 9:05 pm in reply to: Contact forms doesn't work? #877741

Victoria
Inactive Moderator

Hi Workoutgalaxy,

Please have a look at this article

My contact form is not sending emails

If you need further assistance please let us know.
Best regards,
Victoria

November 16, 2017 at 9:04 pm in reply to: Page Builder issue on Multi Site #877738

Victoria
Inactive Moderator

Hey tjpicasso,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 32,011 through 32,040 (of 38,325 total)

← 1 2 3 … 1,067 1,068 1,069 … 1,276 1,277 1,278 →